Airline Folk goes above & beyond...


December 30, 2002, 11:25 PM
I was transporting a Colt .32 ACP back to a friend after doing some work on it, and had packed it in my checked baggage, in a plastic case sealed with a plastic tie wrap, the type you must destroy to remove. That case was packed inside a large Pelican case, also sealed with a tie wrap. I filled out the paper work to declare the gun and showed it (the case) to the ticket agent. No way, it needs a lock that opens with a key! So off to the newsstand I go, looking for a lock. Nothing that would fit the case is available. The supervisor says you can't take the gun. The ticket agent goes into the back and returns with her lock off her locker and gives it to me. On to the case it goes, on to the plane I go...Happy ending!
Anybody else have and good or bad experences in transporting their firearms?


Seneca, MD

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December 30, 2002, 11:30 PM
Bless her heart. There may be hope for Western civilization yet.

Greg L
December 30, 2002, 11:48 PM
I hope that you got her name (if not a date/time/location and approximate description should do). Service that far above and beyond the call of duty deserves/requires a letter to the airline praising her and requesting that a copy of the letter go into her file. Considering the headaches that she saved you with that simple act it is the least that you can do.


December 31, 2002, 01:03 AM
Greg is absolutely right!

btw: what airline was it?


December 31, 2002, 01:11 AM
Yes, please tell us what airline...

That agent went way above and beyond normal customer service expectations. She deserves an award!

December 31, 2002, 01:32 AM
Ditto what Greg said.

It's always a good idea to reward "above and beyond" service. Hell, I'd send her some monies, to replace the lock.

December 31, 2002, 01:40 AM
"Above and Beyond"
glad to see it still exists.
yes recognition of Arline and note to lady is in order

Wonder if she a shooter ??

Shawn Dodson
December 31, 2002, 02:14 AM
How thoughtful!!! Yes! Send a letter to tell her bosses what she did for you and how much you appreciated it.

My flight luggage is an army dufflebag. Almost always, when I declare my guns, I'm told that my dufflebag is unacceptable -- that is until I unlock it and show the ticket agent a locked, hard pistol case inside.

My last flight, the ticket agent insisted I put the firearms declaration form in the hard case with my Glock. (All other times, the form just goes in the dufflebag because I transport more than one gun, in more than one gun case, dispersed throught my dufflebag.) When I unlocked and opened the case, she saw the spare magazine in my mag carrier and and inquired if there was any ammo in it (I always remove the slide from the frame when I travel.) I removed the magazine and showed her the dummy rounds in it, & she was satisfied.

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