Support Your Local Gunstore!


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Husker1911
March 27, 2005, 04:13 AM
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UnintendedConsequences
March 27, 2005, 04:35 AM
I am a gunsmith in my rural part of Missouri and I order in some firearms, and am working on stocking some too. People in my area are so keen on getting the lowest price that they forget the service after the sale. They think that price is the holy grail rather than having product support.

I have talked to an archery pro shop not too far from my shop that has people bring in their bows and muzzleloaders to have the owner fix or set up their Wal-Mart purchases. He does it out of kindness and to win new customers, but he doesn't gain much. With reason, he is mildly irked by customers who expect him to service items they purchased elsewhere.

The independent retailers can't compete directly on price as the biggest stores and the discount chains will trump them there. Service, service and service are what give the local gun shops an edge. However, the quality of said service is what makes or breaks the business.

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