[David]

In another thread, it was stated that if you have an early production Glock, you can send it to Glock to have it "updated".

I was wondering if anyone has had their Glock updated?

I just bought an early production Glock 22 that has NOT been updated -- however it seems to work fine.

Would you suggest I send it to Glock to have it updated any way?

:p :D :cool:

[Handy]

The best way to update is to go to some shooting event where they have a Glock armorer truck set up. They do it while you wait.

It used to be that Glock would also replace a bunch of springs and small parts when you sent the gun in for update, but I don't know if they have the time and budget for that with all the frame replacing going on.

I never did mine because I haven't been to such event and it doesn't seem worth the high cost of shipping.

[Graystar]

I think you just have to locate a Glock armorer in your area and have them do it. My 17 was updated and I have an "Upgrade Registration Card" naming the armorer that did the work.

Maybe you can find one here:

http://glockmeister.com/usamap.shtml

[David]

If you have your "update" done by a local Glock armorer, is there any charge?

I understand that if you send it to Glock directly, they will do the update at no charge (other than shipping costs).

[Graystar]

I don't know if the armorer charges. My Glock was updated by the person I bought it from. He gave me the upgrade registration and told me who did the work, so I wasn't involved directly. I would expect that the armorer would charge Glock for the work, like warranty work.

If you find one just call and ask. If he does charge, it might still be cheaper than shipping charges.

[surfinUSA]

If you have an E series serial number contact Glock for a frame up grade. Look to the GSSF web site for details.

[9x19]

I had a well-worn early Glock 21 that I sent in to have the breech face/extractor bevel and interanl upgrades performed on.

3 weeks from the day it left, it was back in my hands, in a new box with refinished slide and new internals.

Very nicely done and the cost? $18, to ship it to Smyrna, GA.

Good luck.

[surfinUSA]

Glocks customer service is top notch. I had never had a problem with this gun. However, I wrote inquiring how long it would take to have the gun upgraded and returned along with instructions as to how they wanted it sent.

A week and a half latter a complete new frame showed up at my office with instructions to return the old frame. Serial number now has a 1 in front of it. Can't ask for better service than that.

[Boats]

Here I thought the proper upgrade to a Glock was the HS/2000-SA-XD, a better weapon in the eyes of a growing number of people. Silly me.:D

[9x19]

Boats,

Lots of people need better vision... :D

surfin'

Did your old frame fail, or did Glock just replace it as part of their preventative policy?

[surfinUSA]

I read about the frame rail up grade last October. I never had a problem with the gun, so I let time pass until the demand died down then I sent my letter of inquiry and the next thing I know the new frame was at my office. I was very surprised. Pleasantly surprised.

[Nero Steptoe]

"a better weapon in the eyes of a growing number of people. Silly me." Yep, silly you. ;)


The frame rail problem isn't an upgrade; it's a recall of defective frames. Glock will suffer through this debacle, but it'll take a few months.

[bubbygator]

See these 2 GlockTalk threads for details.

http://glocktalk.gunserver.com/showthread.php?s=&threadid=135505 ... for history of problem

http://glocktalk.gunserver.com/showthread.php?s=&threadid=107900 ... for more serial # info

[Hkmp5sd]

I have a 1st Edition Glock 17 (1986) and I just passed 40,000 rounds fired. It has all original parts, no modifications.

[surfinUSA]

Usually you get a notice of a recall. I never received one. I saw the article on GSSF and sent them a letter long after the article was posted. They had ample time to send a recall notice.

Either way I'm satisfied with the outcome.

[9x19]

Nero,

Nope, no recall, but a willingness on Glock's part to replace any frames within a certain range where they had a few fail.

It was a peace-of-mind thing. :D

[jc2]

It was a peace-of-mind thing.
Glock's peace of mind not the customer's. "Let's get those framed replaced before one fails in a gunfight and gets a cop killed [and the pants sued off of us]." ;)

After Bernalillo County broke four of them (fortunately on the range and not on the street), it's not like Glock had a lot of choice. (except for what they called it).

For those of you with an early model, first generation Glock, don't forget to check and make sure your weapon had the first "voluntary upgrade" the slam-fire/full-auto recall--(most have). Just call Glock and give them your serial number and they can tell you if your Glock has had that important "upgrade."

[litework]

I think it was more than a peace of mind thing on Glock's part. Glock has been very careful to call it an "upgrade," but it's a major problem. While the problem only effects one out of every four guns produced during that infamous nine month period, I don't think the people at Glock can positively identify which one of the four has the nonconforming slide rail. If your gun is part of the "upgrade," I would definitely send it back. I believe this is more serious than some of the other upgrades of the past.

I have a 23 that I've had since 1992 that's totally original. I believe there was an upgrade for it, but I never sent it back.

[9x19]

From www.gssfonline.com

GLOCK Frame Rails - The Real Scoop!

The GLOCK Corporation has identified an issue with a very small percentage of GLOCK pistols produced between September of 2001 and May of 2002. The specific issue that has been identified is the potential of breaking a rear frame rail in pistols manufactured during this time period. Within the specific range the breakage rate has been less than 0.0188%. So, while the actual percentage of rails reported broken is within any accepted manufacturing tolerance, it is not an acceptable situation to the GLOCK Corporation. It is also important to note that under most conditions GLOCK pistols will continue to function with three rails. A routine maintenance check after each time the pistol has been taken out and used would immediately indicate if there is a problem.

We are, therefore, concerned that a limited number of customers will not get the product we have promised them and what we have always delivered, the very best pistol on the market, in short, a GLOCK.

For these reasons, we have made the decision that in the interest of customer service, replacement frames will be offered to anyone who has a firearm in this range and decides to take advantage of this offer. The replacement frames will have identical serial numbers to our customer's original firearm except the numeral 1 will be added as a prefix. If you believe your firearm is within this range, please call 1-866-225-4098 to take advantage of the ultimate in customer service.

Nothing less than the best for our customers is acceptable to GLOCK and, as always, we will continue to work towards Perfection.

[litework]

http://communities.prodigy.net/sportsrec/glock/gz-problems02.html

[David]

The Glock 22 I just purchased has the serial number BBMxxx.

I cannot find that prefix on the glocktalk list.

Does anyone know any thing about a Glock 22 with that BBM prefix (i.e. does it need to be updated and if so, for what)?

Thanks...

:confused: :confused: :confused:

[Preacherman]

David, your G22 is certainly not part of the frame recall advisory - it's much earlier production than the affected range. However, it may have upgrades available to the extractor, or ejector, or other components. Call Glock (or write), give them the serial number, and they can tell you.

[David]

Thanks Preacherman -- will do...

[9x19]

David,

There is also some good, thought unofficial, information at http://glockmeister.com/glockinf.shtml

Good luck

[WESHOOT2]

I sold mine.

[WESHOOT2]

Got 'current' currency.

(No harm in humor?)

[9x19]

WE(used to)SHOOT2

No worries... there's not enough humor there to BE harmful... :D

[jc2]

9x19 -

I see your rather long quote is from the GSSF. Do you really consdier the GSSF a sources of unbiased third party information? I've also considered them a very effective subsidary of the Glock Marketing Dept.

Here's some disinterested third party information:

Wednesday, October 9, 2002

Sheriff's Dept. Finds Its Guns Broken

By Jeff Jones
Journal Staff Writer
The Bernalillo County Sheriff's Department says it has discovered a problem with its handguns that could leave deputies trying to defend their lives with only a single gunshot.
Glock, the company that makes the .40-caliber semi-automatics, has known about the problem for several months but didn't notify the department, a deputy said Tuesday.
The 270-deputy department scrambled to inspect all of its Glocks on Monday after two weapons broke. It discovered two more that were broken, said Deputy Robert Ray, an armorer who runs the department's shooting range.
Three of the four were among 230 new Glocks the department purchased earlier this year. The fourth was purchased by a reserve deputy.
The department asked the Albuquerque Police Department on Tuesday for spare weapons, and Sheriff Joe Bowdich signed a special order allowing deputies to temporarily carry their personal handguns once they qualify with them.
Glock, which has a reputation as a rock-solid, reliable weapon, is the gun of choice for many law agencies. Sheriff's Capt. Darci Ryan said the issue "is a major problem for Glock."
Several calls to Glock's offices in Smyrna, Ga., late Tuesday afternoon did not go through.
"It's not a good feeling to know (that) we don't know if they're going to work or not," Ryan said.
Bowdich and Ryan said the department earlier this year purchased the new Glocks to replace its aging arsenal of the same brand of guns. Law agencies can buy the guns for about $350 apiece, but the department traded in its older guns, spending about $5,000 for the upgrade.
Ray said that on some newer versions of the gun, two pieces of steel in the lower portion of the weapon were improperly machined. Those pieces may be prone to breaking under the stress of repeated firing. If the pieces do break, an affected gun may fire only one shot before malfunctioning.
He said a reserve deputy's Glock broke last week, and the next day, a SWAT team member's Glock broke while he was at the shooting range.
Ray said he called a Glock representative to ask about the problem and was told Glock has known about it since May.
He said the department's "serious concern" is that a deputy involved in a deadly force situation will reach for his or her gun and have only one shot.
He said he has recommended to deputies that they not carry the new Glocks until the problem is fixed.

[9x19]

juliet,

From my statement: "From www.gssfonline.com" you got "Here's some sources of unbiased third party information."?

Man, now THERE is a talent for reading INTO things! :what:

BTW, we see, hear, and read about "bias in the media" every day... what makes you so ready to take their word at face value on this issue? :scrutiny:

Umm Hmm :neener:

So, since you've been following the issue all along, just how many ACTUAL BROKEN frames have you documented? GSSF says a failure rate of .01888, but I'm sure, from your official capacity as... somehting, you'd know better... riiiigght!

[jc2]

From my statement: "From www.gssfonline.com" you got "Here's some sources of unbiased third party information."?
Boy, you are a little sensitive and have tendency to jump to conclusions (and a talent for misquoting).

The Glock Sports Shooting Foundation which you quoted is not exactly a "unbiased third party" and definitely has a tendency to toe the party line.

I did not detect any "bias" in the particular article quoted--just a local reporter reporting on a local law enforcement issue in the local newspaper--it's definitely not an "anti-gun" gun article. One the surface, it certainly qualifies as a "disinterested third party" source. I'm sorry you found the content of the article so disagreeable.

I do not really understand how you can assume any "bias" in the article or the reporter--for all you know he could be a Lifetime NRA Member. It seems more a case of you attacking something with which you disagree.

[litework]

According to one source, the official number of affected guns is 169,782. This information was supposedly taken from a statement in Glock's annual sales meeting in Nov. 2002.

I believe jc2's article is probably an accurate depiction of events. This is congruent with FBI findings. I don't hear Glock denying any of these alligations, either.

I'm not trying to say Glock is a bad company. I think they are a fine company. However, I don't want owners to think this "upgrade" is similar to other Glock "upgrades." This is serious, and the owner needs to return their firearm. The slide rail problem can cause a catastrophic event in the affected firearm. It is more than a mere "upgrade."

[bubbygator]

"Catastrophic event" is a general term. It would be well to be more specific. The gun will function without the left rear rail (usual break location). People at GlockTalk report only noticing the failure at pistol dis-assembly after shooting - or in one case, the small metal bit fell out when the magazine was extracted.

There is a possibility that the small bit of detached rail could cause a FTF... which would indeed be a "catastrophic event" in a carry pistol. But several people have reported deciding that they will continue to shoot their "affected" pistol until a failure occurs - if ever.

[4thHorseman]

Yeah, send it in. While it's there, Glock will only be to happy to ballistic finger print it too!

[litework]

By catastrophic event, I mean the slide could lock up, the gun may not continue to function, you could get shot while trying to stab your assailant with your broken pistol. Why take the risk? If Glock is willing to fix the gun (which they are), I think a person would be wise to take them up on it. I wouldn't wait for the pistol to break before sending the firearm back. Granted, this condition may not be a big deal in a target pistol but a carry pistol is a different.

[9x19]

juliet,

On the contrary, GSSF's report seems to have upset you. No matter.

As ever, yours in Glock Perfection... :D

[firestar]

I "updated" my Glock 21 E-series by selling it.:D When I heard about the recall, I said "forget this nonsense" and unloaded it. I doubt it will ever have a problem but I didn't want to mess with having to send in a brand new gun to the factory.

[surfinUSA]

I shot alot of rounds through my 19 prior to the upgrade, not one single problem. I have my doubts about whether I would have ever had a problem with that gun. But Glock upgraded it for free, without hassle. Hell, they sent the complete frame to my office, I couldn't have asked for more than that (Actually, I asked them how to send the gun back, I never dreamed they would send the frame first). All I had to do was send the old frame back.

I've got nothing bad to say about Glock. Their products work and they stand behind them. Other quality manufacturers have good warranty service also (Colt and S&W have also treated me real well) but no one has treated me as well as Glock has.

Every Glock I've ever owned or handled has been totally reliable and has been accurate. Next time I need another polymer pistol I'll be getting a Glock.