THUMBS UP for S & W service


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dhoomonyou
July 26, 2007, 12:46 PM
I have a 317 (22LR).
I was having problems extracting empty cases.
Called S & W, got a prepaid UPS label, sent it to them on July 16, got it back today (July 26), they installed a NEW cylinder.

cant wait to get to the range.

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earplug
July 26, 2007, 03:17 PM
Another plus for buying A Smith & Wesson. I have had 20 + years of excellent service from them. The price is right too, free.

Troutman
July 27, 2007, 11:26 PM
They are very good.
Considering they pay both ways (including insurance), with next day air, no less.
Takes them a week to repair. I had a repair done. I checked on how much this would have cost me, if “I” had to pay for it. The cost would have been over $100 dollars (with no insurance), using their shipping method (next day air), both ways.
Check out other manufactures’ warranties’ and see what they give their owners.
Some have a third-party (gun-smith), doing the work. Where one pays for shipping and insurance both ways (pre-pay).
So if one thinks their expensive (S&W) to buy, think again!


p.s. also forgot. Their life-time warranty. Which is a given.

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