Average turn-around time on a S&W for service...

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goon
July 19, 2003, 02:42 PM
My M-28 has been gone for more than two weeks.
I really want her back!:banghead: :cuss:
It was sent in for timing and extraction problems. How long does it usually take for them to fix something?
Thanks.
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WT
July 19, 2003, 09:08 PM
I sent them a revolver via UPS on a Friday and it was returned the next Friday. 1 week.
Blueduck
July 19, 2003, 09:21 PM
I've sent 4 in for various things at various times last three years. Fastest was five weeks, slowest was eight.
Albert Shear
July 20, 2003, 05:02 PM
Sent a S&W Model 13 to S&W and a Python to Colt the last week of June. Python was back Friday, 7/18. Model 13 still at S&W.
ruger357
July 21, 2003, 07:19 AM
Two weeks for the 28 I sent back to S&W.
22luvr
July 21, 2003, 07:58 AM
S & W took only ONE week and they pre-paid the FedEx shipping container.

Got my attention in a positive way.

I think turn-around time depends upon the complexity of the repair being done. Mine was a simple cylinder replacement.
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