Repair Work and Turnaround Time...


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GZOh
September 16, 2008, 02:26 PM
Just wondering, what's the 'usual' factory warranty work/repairs turn-around time is. Obviously, there can be major problems with a gun that require excessive time... but what's the usual amount of time to be expected and what's 'ridiculous?'

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mjrodney
September 16, 2008, 03:38 PM
Ruger's turn around time for me was 2 weeks.

A burr on a thread wouldn't allow my rear sight to adjust.

Ruger sent UPS to pick it up and bring it back at no charge to me.

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