KBI customer service!


PDA






Freightman
December 17, 2008, 04:43 PM
Have a Charles Daly DDA 10-40/45 that I needed a recoil spring, slide stop and spring that holds the slide stop. Looked at all the other sources no luck, they haven't sold this gun in a long time so called KBI and they have the parts ordered them and all with some effort as the parts are not listed in the reps catalog. He went and looked and handled all with professionally. Thanks Charles Daly.

If you enjoyed reading about "KBI customer service!" here in TheHighRoad.org archive, you'll LOVE our community. Come join TheHighRoad.org today for the full version!
stevemis
December 17, 2008, 09:00 PM
There's a long running thread here started and maintained by an executive at Charles Daly.. I think it's something like "Charles Daly wants to hear from you". You might want to reply there and say thank you.

Steve

jon_in_wv
December 18, 2008, 07:15 PM
I've only had to deal with them once and it was on a KBI PJK-9HP. They were really good. The PJK-9HP is a really under rated pistol BTW.

JaxNovice
December 18, 2008, 08:50 PM
I have sent something twice to them (sperate guns for seperate reasons) and each time I got them back within a week.

Old Fuff
December 18, 2008, 08:56 PM
There's a long running thread here started and maintained by an executive at Charles Daly..

Actually, Mike is the company President... :what:

And yes, he does get thing done. ;)

If you enjoyed reading about "KBI customer service!" here in TheHighRoad.org archive, you'll LOVE our community. Come join TheHighRoad.org today for the full version!