How long does S&W take to mail a factory letter ?


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MIL-DOT
September 21, 2010, 11:40 AM
They've had my money/photos/info on my Victory model for about 8 weeks now, and I'm wondering how long it's taken others here to finally get their paperwork from S&W. Thanks......

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GJW1911
September 21, 2010, 04:56 PM
Mine took awhile, in fact about 7 or 8 weeks of waiting, and I just forgot about it, until one day it just arrived in the mail.

Believe it was about 10 or 12 weeks.

GJW1911

CSA 357
September 21, 2010, 06:15 PM
all depends on mr jinks, i guess he still does this? mine too around 6 weeks

martywj
September 21, 2010, 06:24 PM
Mine took a little over 2 months, and yes Mr. Jinks is still doing it.

rcmodel
September 21, 2010, 06:33 PM
S&W no longer maintains the records.

The S&W Collectors Assoc, of which Roy Jinks is the Chairman, now holds all the old records. Letter requests sent to S&W are forwarded to the S&WCA.
http://www.theswca.org/

They are in the process of getting them all computerized so research will go much faster then it the past.

But at present, it has be done the old fashioned way, by pawing through stacks of old paper records.
Thats why it takes a while.

rc

S&Wfan
September 22, 2010, 12:52 AM
It is a manual-intensive, labor of love, by a fine gentleman . . . Roy Jenks.

The letter will come in due time.

Old Fuff
September 22, 2010, 03:08 PM
I can understand why folks are often in a hurry to find out the details of “their gun,” but this is the reason that the research often takes what must seem as overlong time.

The records in question are shipping records, as any production records that might have been are long gone. As has been pointed out, they are not yet computerized, and only exist in hand-written ledgers – some going back to the Civil War.

Revolvers were not shipped in any numerical order, and some went out years after they were made. Also during wartime, mixed serial numbers over a wide range were often the case.

So sometimes by coincidence a number is found quickly, while in other instances it’s a case of finding a needle in a haystack. Then after the information is located it must be written up in a formal letter and mailed out.

It takes a very special person (and Roy Jinks is indeed an individual that meets that description), to go through what can be a considerable amount of work to find the answers.

Eight to ten weeks isn’t unusual, and longer is quite possible considering the number of requests that pour in. We are lucky that this kind of service is available at all.

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