Kudos to ruger


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bachekermooni
January 31, 2011, 02:44 PM
I have been glass bedding my 12 year old M77 MK II (.223 varmint/Target) in a new Boyd's Ross Featherweight (Forest Camo) Thumbhole stock. After getting the barrel channel opened up, I stripped everything out of the action, including the trigger mechanism. I was careful to take pictures and document everything along the way. Alas, I lost the Trigger Adj Spring. So, I have a fully glass bedded rifle with the trigger pull of a cheap shotgun :eek:

I called Ruger Customer Service to order the part, I was 12th in the call list, my call was answered in 15 min, considering lunch hour on a Mon, that was awesome. The best part, they sent me the part for nothing, zero, not even part's price or shipping :) Wow. That is service, way above and beyond.

Ruger, you will have my business for ever.

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bachekermooni
February 5, 2011, 10:04 AM
The spring arrived yesterday, was put in place and the trigger tuned to a crisp 1# 12 oz. I will now be able to test my new stock and bedding later today ;)

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