I'm done with UBERTI / BENELLI USA


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Dellbert
March 28, 2011, 10:48 PM
I have wanted the UBERTI Walker for a long time. I finely got the money needed to pay cash for it at a gun shop here in town. That was my first mistake. Me or anyone else wanting to to buy any kind of black powder revolver / pistol, should go through Dixie Gun Works, Cabela's, or who ever, that way if something go's wrong you can send it back and get them fixed, or replaced in short order. I'm pretty much done with UBERTI, and BENELLI USA. Service Department. I called them and told them what had happen to my NEW Walker, that after 24rds fired with 45grs of pyrodex P the hammer could not be pulled back, and the Cylinder stop had some kind of a problem, were it was missing the little holes in the cylinder, and hitting the side of them. I cleaned the gun as soon as I came in the house. Oiled it, everything seemed to be ok, I put it up for the night, got it back out the next day to look it over , thats when I pulled the hammer back, and pulled the trigger to let the hammer back down, and nothen hammer just set there. Call Benelli tolled them what was going on, an the guy on the other end of the line could care less. told me to take it to where I bought it from, and they could send it back to them for repair. There is no replace of the pistol I don't care about replacing it, I want it fixed. Sence the walker is new I have not put a driver to any of the screws. I ask, what's the turn around time on something like this " oh about 6 to 8 weeks". 6 to 8 weeks, really a big help. I have 6 pietta's BP revolvors, and never had a problem with any of them. one of the 58 armys is over 20 yrds old and had 1000s of rds through it, that pistol is just getting broke in. That just tells me cause it looks good, and the writing is under the barrel don't mean a thing, if it don.t hold up. Some of you might be able to fork out almost $400.00 bucks at the drop of a hat, I sure can't. if I'm gona do it I'll pay to have my walker fixed. Forget UBERTI, and BENELLI You my slap me twice, you want get a third chance. I'll stick with PIETTA from now on. At least the inside of them ant junk. If their product is so good, then why are they so backed up with repair work. :mad::mad: :fire:

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scrat
March 28, 2011, 11:01 PM
You got a cap frag stuck in the works its very common. Especially on Walkers. It does not need to be sent back or anything as mechanicly there is nothing wrong with it. Remove the grips and main spring then the trigger guard. Remove the screws lower the hammer and the cap frag will fall out. After that put it back together and it will be fine again. If you need any help check out black powder essentials there are plenty of articles on taking apart and putting back together a colt style revolver.

scrat
March 28, 2011, 11:04 PM
http://www.thehighroad.org/showthread.php?t=137102
http://www.thehighroad.org/showthread.php?t=349170
http://www.thehighroad.org/showthread.php?p=4917845#post4917845

this video on around the 5.11 mark the guy explains what you are going through.
http://www.youtube.com/watch?v=z7nf52k3jIA

GENTLEMAN OF THE CHARCOAL
March 28, 2011, 11:31 PM
Sorry about your trouble. I like Uberi's and Pietta's both. Not being hateful here but you have to learn how to take care of the gun. Take it completely apart and clean it well. If you have trouble following the sticky's on here, then take your camera and take pictures of it before and as you take it apart. Number the pictures or keep them in sequence if you use a digital camera...A Uberti Walker is a fine handgun. Big and heavy and ugly as warmed over sin but I have used one a lot; even stopped a Grizzly with one one time. Tore his ass up for him. (his head actually)..Not by choice....Just have to stop and think things through here before you get mad...Let me tell you (ya'll) something right quick. I have 3 good modern desktop computers. Real good ones. Now I have a nice (old) IBM Think Pad R-40 Service Pack One (was a service pack one I should say) to so now I have 4 computers. A man got mad and threw it away because it wouldn't turn on the windows. (missing a DLL component)..I dug it out of the trash in town there in Laramie after watching him throw it into a dumpster. I ran a set of recovery CD's through it, (cost me $67.79), took about 40 minutes, cleaned and polished it up real nice, took about another 25 to 30 minutes, and have spent the last 2 days playing with it and updating it. Typing to ya'll on it right now. Work's and look's and act's like a brand new one..There's a lesson here. Don't get mad and throw your hat down and stomp on it. Take time to think about everything. Nothing wrong with the Walker. (although I guess they can break like anything else in this world). I think it's you....

Capt. Redbeard
March 29, 2011, 03:43 PM
Gentleman of the Charcoal, you actually stopped a grizzly with a walker! I know that's off topic of original post, so how bout ya start a thread and tell the full story! I'm sure it's a good one!

To op, I agree with gentleman. Though I'm not familiar with colts, it happens quite frequently with the remmys. Have you stripped the gun down and had a look? Perhaps there is a defect in a spring or something that might need a simple part replaced. In example, I love jeeps, but even the best built every now and then breaks down (especially when you drive up, not across, up! a creek! I'm slightly crazy!)

makos_goods
March 29, 2011, 04:11 PM
...A Uberti Walker is a fine handgun. Big and heavy and ugly as warmed over sin but I have used one a lot; even stopped a Grizzly with one one time. Tore his ass up for him. (his head actually)..Not by choice....


:rolleyes:

Texas Moon
March 29, 2011, 05:27 PM
Have you taken the revolver apart to see whats wrong?

It sounds like the mainspring is either broken or has somehow slipped off its mounting hook.
I had a brand new Uberti Walker break its mainspring during its first tear down.
Yeah it sucks but is an easy fix.

Google up VTI gun parts. Order a new spring. Fact is order three. That way you have spares. 5 minute fix.

or

Pull your hair out playing return the gun wars with the shop where you got it.
Your gun might be gone for weeks.

Your choice though.

makos_goods
March 29, 2011, 09:00 PM
Dellbert,
I'll buy that piece of junk and take it off of your hands. Send me a Personal Message via this site.

Regards,
Mako

One-Time
March 29, 2011, 09:21 PM
Im no expert, but it sounds like a stuck cap somewhere...i seem to remeber that issue w/ walkers being common back in the ole days

mr.trooper
March 29, 2011, 10:04 PM
Note that the OP was active for two hours AFTER posts # 2,3, and 4 explained a common problem which causes the symptoms he was describing.

Note that it is now nearly 24 hours later, with no reply.

Have you stripped the gun down and had a look?
Sence the walker is new I have not put a driver to any of the screws.
Not being hateful here but you have to learn how to take care of the gun.

I suspect that about sums it all up.

But you never know: Maybe OP will return and show us some evidence of his Uberti's poor quality.

scrat
March 29, 2011, 10:44 PM
I suspect that about sums it all up.

But you never know: Maybe OP will return and show us some evidence of his Uberti's poor quality.

Doubt it. this is user error. Owning a WALKER i can tell you it can jam up very very quickly. All it takes is 1 spec of cap frag and your stuck. Hammer wont go back works are all tight. Being so used to it with colt style guns. i dont call 911. I remove the wedge pull the cylinder out. Go back to the rear bench. I then take off the grips, bottom trigger guard. Then take out the screws pulling the sear spring bolt trigger and hammer. then the cap falls out. then after that i quickly do a wipe down then put it back together. only trick is the main spring. Usually a helper if i have one or firm pressure then start all screws a tad. then squeeze like crazy and screw in some more then put it all the way back together and your good to go.

Beach-Crow
March 29, 2011, 11:47 PM
Doubt it. this is user error. Owning a WALKER i can tell you it can jam up very very quickly. All it takes is 1 spec of cap frag and your stuck. Hammer wont go back works are all tight....

My Walker has the same problem. Cap ingestion seems, for me, to be a matter of manufacturer. In my gun, Remington caps seem to be more of a problem than CCI 's.

scrat
March 30, 2011, 12:13 AM
I did two things. 1st i put some grease around the nipples so when you fire the gun the cap frags stay on the nipple or around it. then cock the gun to the side. 2nd and most improved i just went out and bought an R&D drop in cylinder problem solved

The problem compared to other guns the hammer is larger and wider. This means it has a wider bigger hole for caps to fall down. you know if you took a piece of sheet metal spring type steel. bent it at an angle mounted it in the area of the hammer sticking up so when you pull the hammer back it rubs against the hammer. then when you pull the trigger it goes forward then the hole would be blocked.

Foto Joe
March 30, 2011, 12:08 PM
Before those of you who own Uberti's get too carried away defending the brand, keep in mind that their quality control recently has slipped. I own multiple Uberti guns and the last two, one CB and one smokeless, have not lived up to my expectations of the mark.

Granted, the OP probably has something minor wrong with the Walker which could very well be user serviceable, it is a Colt's pattern afterall. I will say that if you are looking at a new Uberti, check it out thoroughly BEFORE you plunk down any cash if it's a recent manufacture. I still stand by my statement that their customer service is top knotch, but if their quality control was what it was supposed to be, you wouldn't need their customer service in the first place.

'Nuf said.

mr.trooper
March 30, 2011, 04:24 PM
if their quality control was what it was supposed to be, you wouldn't need their customer service in the first place.

This statement makes so many assumptions that it completely transcends the concept of begging the question.

scrat
March 30, 2011, 05:02 PM
Im not defending Uberti heck i have a Cimmaron. However your statement about not needing customer service is incorrect. Regardless of how good of a product you put out. there is always going to be some monkey who gets a cap frag in the works and wants to call someone up and chew them out. So customer service takes care of the problem then they get the gun back at the plant and some guy looks it over takes out a couple of screws the cap frag falls down and then he just puts it back together.

Mean while back here in the states ole bubba is grinning saying i showed them i called them up and gave them a piece of my mind. yep and if bubba had a mind he would have fixed it himself


and that is

NUF SAID

Foto Joe
March 30, 2011, 05:19 PM
This statement makes so many assumptions that it completely transcends the concept of begging the question.

I guess my gist of my statement is that I too am less than happy with Uberti recently, simply because of having two guns arrive "bad out of the box". Their customer service people were great to me and never questioned that I had a problem with their product. I was also courteous to them knowing that committing "Contempt of customer service" wasn't going to get me anywhere. I would have preferred to never have had the opportunity to even be in touch with CS, unfortunately, the inferior quality of the product I purchased made it necessary.

Proper quality control would cut down immensely on the need for customer service. It' cheaper to produce the product correctly in the first place than it is to fix the problem after the sale.

Indian Outlaw
March 30, 2011, 08:39 PM
At the risk of offending Uberti lovers, it has been my humble observation over the past ten years that Pietta's quality has improved to a great extent, especially with their Remingtons, and Uberti's quality has slipped somewhat. Uberti still chooses better wood for their grips, but in most other areas I think Pietta has caught up with them and perhaps even surpassed them. Pietta's steel used to be super soft, but my last two Piettas had steel that was harder. Not Ruger hard, but harder than it used to be.

rdstrain49
March 31, 2011, 02:16 PM
Don't know if it will show up, got a Uberti Army short time ago. Due to all the oil, I didn't see the machine gouge in the top of the frame. That should never made it past quality control. However it shoots so good I'll keep it. That is still no excuse for the lack of quality control. If Pietta had a dovetail front sight, I'd probably still be shooting one of them.

http://i944.photobucket.com/albums/ad281/rdstrain49/IMG_0388.jpg

Dellbert
April 1, 2011, 01:37 AM
None of you got the first post, cause I was so steamed up, It was not fit to read. How ever the first post on here is the cleaned up first one.

.1 I had to step back and do nothing to keep from making matters worst.
.2 I read all the post that came in from you guys.
.3 I now know you are all a great bunch of folks.

After a time out, I went to the same gun shop, and bought a new weaver tool kit w/ driver and bits. Came home, started taking the walker apart. I didn't have to watch anything to do the job, just kept in mine, all the things you guy's have been saying. I took the screws out of the grip frame, and trigger guard, soon as I slid the grips off out came the problem. The hammer spring was broke into, half was hanging on the frame, and half fell out on the table. So I'll call Dixie Gun Works in the morning, and order a couple of them. It may not hurt to order a few other parts while ordering, never hurts to have spare parts. I guess if ya want to enjoy them, might as well learn to fix em. I have all pietta's. 4 Colts' and 2 Remington revolvers. Never had any kind of problem with them. They are not all new pistols. One 58 Remington revolver is a little over 20 yrds old, it's my first BP revolver, it will hit anywhere I point it. After buying that one, I wanted another 58, the 5.5" barrel. While waiting on it, I saw a Colt brass frame hanging in the gun shop, and thought, what the heck. So I got it. Now I have 7 Revolver's. .36 & .44s. They are fun, and a joy to shoot. That walker befour it broke, the 24 or 30 rds I fired out of it, took the bulls eye right out of a target at 50 yards I mean all you could see, was a white paper target, and one big black hole right dead in the middle, right out of the box. That told me right there it will reach on out there to a least 100 yards. That was the second reason I got so mad. A new $385.00 + revolver, and it broke after 30 rds. If you would have talked to the guy that I called after it happen, you would understand, what started this whole thing in the first place. Water under the bridge now. Lord willing, I'll get a new spring, an move on from this. I have found a 1858 Buffalo model w/ 12" barrel. I want it. But I don't know. Got to draw the ling somewhere. I read where someone wished they made them in the blued model. Well they do. It's a Pietta, and the price is in the $350 or so range. If you want one let me know, I'll look it up and pass on the info to you. I may post it here anyway. I,m sorry for being so long wind, But I had a lot on my mind, And again to think all you guys for the support. :o

arcticap
April 1, 2011, 03:12 AM
I'm glad that it was a minor problem that you're able to fix yourself. Especially with that Walker being such an accurate shooter. Fix her up and make her yours forever.
Spilling some wine right after a new bottle is opened is something that the Italians traditionally consider to be a sign of good luck.
Some Walker wine has been spilled so the best of luck to you now!!!! :)

hawksnest88
April 1, 2011, 01:06 PM
Dellbert, Cabelas has the 1858 Buffalo 12" bbl. on sale right now for $199. A friend of mine just bought one, and loves it. Bill

Texas Moon
April 1, 2011, 02:32 PM
Dellbert,

Good to hear you figured out the problem.
The mainspring is a part that is known to break. Keep a couple/three spares to minimize downtime.
While you're at it order a couple of extra hand springs and bolt/trigger springs.
Good idea to keep spares of all springs.

makos_goods
April 1, 2011, 08:28 PM
Dellbert,
That is good news!

I was funn'n with you earlier. I hope it serves you well and long. I like mine.

Regards,
Mako

GENTLEMAN OF THE CHARCOAL
April 1, 2011, 09:32 PM
Well, I wasn't funning. I meant every word I typed. Am glad that since it WAS a mechanical problem it was just the mainspring. However, Mr. Dellbert, I wouldn't refer to that as 'minor'. Just wait until you change it out and try to put the new one in!!..Good luck with the Walker and have fun..Damn boy! Put some fresh meat on the table and get off of that bologna for awhile!....

Dellbert
April 7, 2011, 08:07 PM
Makos you would feel funny if I took you up on the offer. Here Let me help you out a little, wait there just 3 seconds. tic toc tic toc tic toc NoooOOO!!! Now I have my walker in my room, it's laying their in about five or six pieces. The spring is smooth, Got to run, That spring is not going to be the easiest thing one has ever tryed to put on. later Dell :banghead:

Dellbert
April 8, 2011, 08:35 AM
The Job is done. Gentleman was right found out four hands is better than two when putting one of them springs. not only do my hands hurt. but my teeth aren't feeling so good this morning either. Want to think all you folks for the help ans support.

makos_goods
April 8, 2011, 12:47 PM
Makos you would feel funny if I took you up on the offer. Here Let me help you out a little, wait there just 3 seconds. tic toc tic toc tic toc NoooOOO!!! Now I have my walker in my room, it's laying their in about five or six pieces. The spring is smooth, Got to run, That spring is not going to be the easiest thing one has ever tryed to put on. later Dell :banghead:
Hey Dellbert.
I wasn’t kidding… I need a mate for my Uberti. The ASM is just not as nice, the fit, finish and action are so much nicer on the Uberti. I don't compete with my Walkers except on a lark, so I haven't been pursuing a second Uberti.

I’m just glad you got it right.

There are tools to help you with the mainspring. I have a “universal” tool of the Lafayette pattern. They are nice and you can use it on a lot of side locks the Walkers, Dragoons and Patersons. Mine I believe is a Pedersoli I think I paid about $20 over ten years ago for it. There are cheaper alternatives that should work great for your Walker, check this one out.

http://i627.photobucket.com/albums/tt358/Mako_CAS/Odds%20and%20Ends/pistol-main-spring-vice-1.jpg http://i627.photobucket.com/albums/tt358/Mako_CAS/Odds%20and%20Ends/pistol-main-spring-vice-2.jpg

Only $14.95 at the Possibles Shop and it won't marr your brass front strap.

http://www.possibleshop.com/s-s-tools.html

There are others out there like the one form Taylors, I think it is the same one Dixie and everyone else sells. You have to protect your frame with this one.

http://www.midwayusa.com/viewProduct/default.aspx?productNumber=179542

What most people don't realize is that the Combination Tool for the Walker which has a cone/tube wrench on one end and a screwdriver on the other was also the spring removal tool.

http://i627.photobucket.com/albums/tt358/Mako_CAS/Odds%20and%20Ends/nw-walker_1.jpg

But I wouldn't recommend using it, you will ding up the front strap.

I had to search for it, but I remembered that a member had posted pics a few years back. It was pohill and he shows how it was used. The vise in his second picture is a Lafayette style like mine. The difference with mine is that I have dipped the "fixed jaw" in that elastomeric Plasti-Dip and it protects the brass. I like the Pedersoli because it has checkering on the fixed jaw face and it rotates. With the Plati-Dip on it the checkering works great and doesn't bite the brass. As I said it is more of a universal tool and you don't need it unless you have other firearms with "V" or "U" shaped torsion springs. The first one I showed you will work right out of the package.

For what it's worth, here's some pics of how to remove the Walker mainspring (not the only way - I can remove mine by hand now since the mainspring has weakened a little. You can also use visegrips). The bend in the Walker nipple wrench always puzzled me until I read a description in a Colt patent.

http://i34.tinypic.com/1rb6v6.jpg

http://i37.tinypic.com/2psria9.jpg

Regards,
Mako

Foto Joe
April 8, 2011, 01:01 PM
The tools and gadgets look really cool in the range box however, I've found the easiest mainspring vise ever is......a tie wrap!! (wire tie, zip tie, et. al.)

I had a Walker that liked to be taken apart at the range just to keep it running. I took to carrying a couple of tie wraps. Pull the grips, zip the tie wrap around the main spring and you're good to go.

If somebody's watching, you can always use the fancy tools too.

DrLaw
April 8, 2011, 01:15 PM
You can learn something every day from this old internet. I never knew that the screwdriver/nipple wrench for the Walker was also the spring removing tool.
Thanks for the info (a leather flint wrap might take care of the possible marring of the front grip strap using that tool).

The Doc is out now. :cool:

ClemBert
April 8, 2011, 05:29 PM
+10,000 on the zip tie wrap. Easiest cheapest solution I've found. Been using that technique ever since I first learned about it here.

scrat
April 8, 2011, 07:08 PM
hahahah 10,000 zip ties

Dellbert
April 9, 2011, 02:13 AM
I,m not mad, or anything like that. but all this infor is just a day late. WHERE were you guys last night? I,m glad you put this on here. I'll sure be ordering one of these soon. I don't care to go through last night again ever. I had a inline to try to sight in today, my hands were so sore from working on that spring, I couldn't get a good grip on the ram rod to load, or push the patches back and fourth through the bore of the rifle. I managed to get about nine round down range, but gave in. Lord willing, I'll get another chance at it little after a coffee, or two come morning. Oh for what its worth, if I could help you out on any other model revolver I would. Last night after he, my son was able to hold everything together so I could get the screws back in, I looked him in the eyes, and told him " its personal now". If I were to ever carry a black powder handgun, this is the one I would carry. He took it in his hands and said to me, if you run out of bullets you could always hit'em over the head with it'. I mean this is frying pan heavy hear. I sure wouldn't want to get hit in the head with it.You wouldn't have to shoot at them with it, Just fire at the feet and by the blast, and smoke alone would scare the heck out of them. Normally, I carry a S&W 41 magnum, or a 45 auto all the time. I shoot them all the time, just to keep how to sight and point in mind. Thinking about posting a pic, here with the three of them side by side. That walker makes the other two look so small it's funny to look at them together. Heck I'd like to have folks like you here, or somewhere to hunt with. Sounds like we could have a blast. :uhoh:

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