Glock lower cracked


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thecannonator
May 28, 2011, 11:43 AM
My Glock 22 4th gen only has 2-350 rounds through it and the inside has cracked from firing I clean after each use at the range and once a month. What could have caused it and will glock replace for free?:banghead:

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Cherokee
May 28, 2011, 11:46 AM
I would think Glock will fix it. Go back to dealer, or, contact Glock.

atblis
May 28, 2011, 11:48 AM
That looks like a manufacturing defect. I imagine they'll replace it.

If you send it back, do not send your magazines back with it. They just might send it back with mags.

thecannonator
May 28, 2011, 11:50 AM
Would i have to send in the slide with it

atblis
May 28, 2011, 12:00 PM
Yes, you'll probably have to send them the entire gun. Contact them. Glock has pretty good customer service.

thecannonator
May 28, 2011, 12:02 PM
Ok thanks a bunch

HoosierQ
May 28, 2011, 12:06 PM
Yep...send it straight to Glock. Don't go through you dealer unless you know he is particulary adept at that sort of thing...most don't like to bother since you can. Send nothing but the gun itself. I find that when you do they sometimes send back a mag for your trouble, maybe a nice box, etc.

I have never had to deal with Glock CS (I have 3) but S&W always threw something in.

They will make it right. The Gen 4 is new and maybe they have some issues with that area...issues they probably have already fixed and from which you can benefit. We all get that sick feeling when something is bad like that but so far, I have always gotten satisfaction...guns, cars, shoes, etc, etc, etc...

918v
May 28, 2011, 12:30 PM
That's not a crack. It is not even a defect.

Greg528iT
May 28, 2011, 01:37 PM
I do not see a crack.

Strahley
May 28, 2011, 02:06 PM
Maybe they'll upgrade it to a Gen 3 for your troubles

nwilliams
May 28, 2011, 02:37 PM
Contact Glock and send it back for repairs, hopefully they'll take care of it for you.

Rob96
May 28, 2011, 06:56 PM
I didn't see a crack either.:confused:

M_E_
May 28, 2011, 07:05 PM
It almost looks like a casting defect. Those slides aren't cast are they? A defect in the bar stock that cracked & flaked out?

Friendly, Don't Fire!
May 28, 2011, 07:10 PM
Your pictures are so large with so much in them, it is difficult to decipher anything. The second picture has a hollow spot in the casting and the metal on the corner edge looks mashed. Other than that, I also see NO CRACK!:scrutiny:

Magnuumpwr
May 28, 2011, 09:20 PM
Just tore down my new G22 40 cal and looks similar to your second photo, but the imperfection is on the opposite side of my gun. Appears to be a slight defect in their injection molding die. Let us know if you do send it back to glock and what they tell you.
Hope you get your issue resolved.

atblis
May 28, 2011, 09:29 PM
Well, you know that probably isn't a defect. More like mold flashing.

JoeMal
May 28, 2011, 09:47 PM
Please circle what you are calling the crack in red or something because I'm with the other guys and don't see a crack

REAPER4206969
May 28, 2011, 11:01 PM
That's perfectly normal.

It is just some over mold flaking off of the steel insert.

Ole Coot
May 28, 2011, 11:11 PM
That's a new one for me and an odd place. I really can't see a crack but a possible defect. Send it back and let us know if you can what caused the problem.

HippieMagic
May 28, 2011, 11:16 PM
I am actually with these guys when I say I don't see it. I am not calling you a liar or saying Glocks are perfect but I don't really see what you are worried over.

I have a gen 3 though so I am not sure I even know what the difference is in there haha.

Edit: I see what you are talking about now I think. I don't see a crack but I see a defect. I have a G19 and it doesn't really look too much alike from what I see in your pic but I do NOT have thin enough plastic to flake like that anywhere inside my frame.

Waywatcher
May 28, 2011, 11:18 PM
I have a glock and I also do not see the problem in these pictures.

Can you point it out, or take new ones or circle it or something?

thecannonator
May 28, 2011, 11:29 PM
The defect is in the yellow circle

earlthegoat2
May 28, 2011, 11:32 PM
Yellow circle......got it......right.:scrutiny:

thecannonator
May 28, 2011, 11:35 PM
check now i just uploaded

thecannonator
May 28, 2011, 11:37 PM
and it actually looks like the recoil spring hit it while firing but i dont think that should happen this is my first pistol i'm used to my S&W Mod 64

Waywatcher
May 28, 2011, 11:40 PM
Just checked my Gen 3 Glock 23.

Mine does not look like that; the plastic is still covering that area. My guess is a molding defect; not a crack per se.

As for what to do, you will have to make that call yourself.

HippieMagic
May 28, 2011, 11:43 PM
Yeah my 19's plastic is VERY thick there. I understand we are talking about 2 different models and calibers but frankly my 19 looks better built in that area. I would definitely send that back for a replacement frame.

fast200
May 28, 2011, 11:50 PM
Maybe they'll upgrade it to a Gen 3 for your troubles


LOL "upgrade"

918v
May 29, 2011, 12:06 AM
Would everyone be shocked if I said my HK USP has similar "defects".

REAPER4206969
May 29, 2011, 12:19 AM
I'm telling you guys, this is normal.

The GEN4 has a lot more polymer removed from that area to clear that monstrosity of a RSA, so the polymer is thin and flakes off.

REAPER4206969
May 29, 2011, 12:20 AM
My USP has some spots like that as well.

Apocalypse-Now
May 29, 2011, 12:21 AM
completely normal polymer flaking off the steel insert. my gen4 g23 has this as well (as well as many other glocks i've seen, especially gen4).


send the pic to glock, if you're worried about it. they'll tell you the same thing.

thecannonator
May 29, 2011, 12:42 AM
well is it safe to continue going to the range without it causing further damage

918v
May 29, 2011, 12:51 AM
It's not damage. If you want, get an exacto knife and cut it all off.

REAPER4206969
May 29, 2011, 12:53 AM
It's not damaged.

Apocalypse-Now
May 29, 2011, 01:07 AM
i think he's pretty much convinced it's damage LOL :)


funny thing is, a simple 2second google search would show him it's commonplace and normal.

thecannonator
May 29, 2011, 01:11 AM
so its perfectly fine im just making sure this is my first pistol im used to revolvers

918v
May 29, 2011, 01:12 AM
Normal is relative.

Apocalypse-Now
May 29, 2011, 01:17 AM
so its perfectly fine im just making sure this is my first pistol im used to revolvers

yes! lol it's fine.

thecannonator
May 29, 2011, 02:28 AM
thanks for the help guys lol

Friendly, Don't Fire!
May 29, 2011, 02:51 AM
I imagine, if I should enlarge a 10 Megapixel image of any "particular-spot" inside any of my guns or on the edges of visible outer-surfaces, I would find the same kind of things that could be taken as some kind of flaw in any of the quality firearms I own, regardless of whether the subject surface is aluminum, steel, iron, brass, copper, titanium, some kind of polymer, or any other material!

My take on this is that one needs to look at the area (in general) and determine if this particular area which contains such an anomaly is, or is not a critical area with respect to how the gun operates and functions, as a complete unit, and whether said anomaly detracts from the function, usability and/or safety of the firearm in general.

If it is determined upon above-mentioned scrutiny that the subject area is, in fact, a fundamental surface with respect to the function of the weapon and/or any of its component parts, then the weapon should not be fired again until the manufacturer has eliminated any such problem or (the manufacturer) has stated, in writing, that any such anomaly is normal for that particular area and merely represents typical manufacturing techniques and does not, in any way, detract from any function and/or safety in any way shape or form!

I had a similar problem and I emailed the photos showing the precise location and zoomed in on what I questioned was an issue with a pistol and the manufacturer emailed me back stating it was not normal and a new slide was in the mail that day, included was a tyvek envelope to return the defective assembly back to the manufacturer. This was after owning the gun for over two years.

You need to be sure you reach a technician, i.e., someone who is familiar with the manufacture-process of the weapon and all phases of manufacture.

Apocalypse-Now
May 29, 2011, 02:56 AM
^^give us all a break, will ya? do you even own a glock?

as mentioned before (by everyone), do a google image search on this subject, and your computer will explode.

its normal, glad you like zooming with your 10megapixal camera to find microscopic details that bother you, but stop beating a dead horse.

918v
May 29, 2011, 04:09 AM
More often than not, customer service is staffed by people who lack patience for the anal.

michiganfan
May 29, 2011, 07:38 AM
"upgrade to Gen 3" LOL. They did mess with perfection.

Friendly, Don't Fire!
May 29, 2011, 07:52 AM
^^give us all a break, will ya? do you even own a glock?

as mentioned before (by everyone), do a google image search on this subject, and your computer will explode.

its normal, glad you like zooming with your 10megapixal camera to find microscopic details that bother you, but stop beating a dead horse.
Cannot take the truth?
Beating a dead horse?

Play with guns much?

Friendly, Don't Fire!
May 29, 2011, 07:53 AM
More often than not, customer service is staffed by people who lack patience for the anal.
Anal?

Quality Assurance.

BlackCoffee
May 29, 2011, 09:53 AM
Don't worry about it. Call or let glock look at it for safety reason.

You get what you pay for.

ken grant
May 29, 2011, 10:52 AM
Glock CS is the best in the industry. I had a 23 that I got used and took it to Glock for night sights and my son took his 17 in for the same.

They checked my 23 out and told me the frame was beat up and was likely caused by a weak recoil spring. They kept my 23 and within 2 weeks sent it back to me via Fed-X with a new frame and new springs, all at no charge.

I also took along 15 mags and they rebuilt them while I waited there.

My son only had non drop free mags with his 17 and he took them with him and Glock replaced them with new mags.

thecannonator
May 29, 2011, 01:06 PM
anyone have the CS email for glock then

Apocalypse-Now
May 29, 2011, 01:16 PM
Cannot take the truth?
Beating a dead horse?

Play with guns much?

here we go again LMAO


what's the truth on this matter (according to you)?


and since you never answered my question, it's obvious you do not own a glock.

you should reserve your advise and arguments to subjects you are familiar with. which obviously is not glock.


(if you're going to stalk my posts, at least offer a valid debate)

Friendly, Don't Fire!
May 29, 2011, 02:35 PM
anyone have the CS email for glock then
Yes, by all means.
You may contact Glock North America through:
GLOCK, Inc.
6000 Highlands Parkway
Smyrna, GA 30082
U.S.A.
Tel.: +1 770 - 432 1202
Fax: +1 770 - 433 8719

Once you speak with a technician, I would personally get their email address and their name and email your pictures to him/her. Also, maintain the name so you know who is handling the complaint. If your pictures are over one or two megabytes in size, you may want to email one at a time to them.

Apocalypse-Now
May 29, 2011, 05:34 PM
^^LMAO!!

this is what was suggested by me many posts ago on this thread. it's funny that you think Glock will say it's an issue, depsite the fact that if you google this, you'll find about a zillion others that contacted glock and got the same response: it's normal!

you know, i think i like you, dude. you crack me up :)

918v
May 29, 2011, 05:37 PM
Make sure you get the tech's personal cell phone number as well. You never know when you might need a quick answer.

Apocalypse-Now
May 29, 2011, 05:50 PM
^^and their home address! never know when you might need to invite yourself over to discuss glocks over a cup of tea!

REAPER4206969
May 29, 2011, 11:29 PM
*facepalm*

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