ATI MS 380 Problem


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keller65
August 25, 2011, 05:33 PM
Purchased this new at a show in Jacksonville,FL. Took it to the range a week later could not get thru ONE Mag before a shell jammed at it tried to load.
ATI Customer service is terrible. Itís been weeks now and it is still sitting on my desk as a paper weight.
I wanted to buy a nice carry piece but in an emergency, I would probably be dead.
If your looking for something to fire at the range only, OK, but if your looking for self protection, don't buy ATI

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alsaqr
August 25, 2011, 06:18 PM
i can't find out much about ATI guns, especially the .380. From the price it appears that the gun is made in another country.

TexasRifleman
August 25, 2011, 06:19 PM
Moved to Autoloaders from Activism.

M2 Carbine
August 25, 2011, 07:15 PM
i can't find out much about ATI guns, especially the .380. From the price it appears that the gun is made in another country.
The guns are made in Turkey.
I haven't seen the MS 380 but I impulse bought a ATI C92.
http://i1183.photobucket.com/albums/x464/Bell-helicopter-407/ATC92.jpg
Excellent gun. I liked it so much I bought a second one, then a third one.
Two friends have bought two each.
The brother of one friend, after shooting mine bought one.
The small local gun store manager says the ATI C92 is his best seller and every one that's bought one likes it.


I have the Beretta Model 84 (.380) which I understand the ATI MS 380 is copied from. The Beretta is a good gun. I plan on looking for a ATI 380 at the next gun show.


keller65, what ammo were you using? My 84 eats anything.
Hope you get your problem taken care of.

Shadow 7D
August 25, 2011, 07:25 PM
I believe that those guns can use beretta parts.
(sure they aren't made like stoeger, by a benelli (Beretta's parent Co.) company on old beretta equipement?)

gym
August 27, 2011, 01:50 PM
Did you try a different mag?

keller65
August 28, 2011, 10:55 AM
Replacing the Mag goes to my displeasure about ATI Customer Service. I sent the original Mag back to them for replacement and its been almost 3 weeks and havent received one back. I have ordered one for the internet, paying for it myself. This whole experience makes me displeased with ATI and its products.

steelbird
August 28, 2011, 03:02 PM
Just curious- did you get this at the fairgrounds show? Was there myself, and saw the MS380 there. What range do you shoot at?

1chemist
August 28, 2011, 06:15 PM
This person, keller65, also threadcrapped on my ATI MS380 review yesterday, over at Northwest Firearms Forum:
http://www.northwestfirearms.com/handgun-discussion/65814-american-tactical-imports-ms380-pistol-review.html
I registered here at THR to warn y'all about this poster.

Just like in this forum, the NWFA commenter is a new member who has never posted before.

The screen name starting with "Kel" and located in Florida ought to tell you something.

And the claim about ATI's customer service being "terrible" is blatantly untrue, according to NWFA members who actually know something about the company.

My MS380 isn't a Swiss watch, but it functioned without a hitch on the widest hollowpoints and the nastiest old range ammo that I could feed it.
Here's the video review if you don't feel like reading the NWFA thread:
http://www.youtube.com/watch?v=XO9kjEZuC7Y

Until he provides some verifiable supporting information, I can't believe anything keller65 writes.

harmon rabb
August 28, 2011, 06:32 PM
Conspiracy theory bro. I highly doubt he's a kel-tec employee. I bet he's someone with a legit complaint.

1chemist
August 28, 2011, 06:41 PM
I don't think that you register for two new forums and make the utterly bogus claim that ATI customer service is "terrible" if you're legitimate.

bdb benzino
August 28, 2011, 08:00 PM
My personal experience with ATI's customer service was outstanding, as good as S&W if not better. This guy is just mad and wants to tell everyone.

Shadow 7D
August 28, 2011, 08:12 PM
My issue is that this guy hasn't said what his issue is, other than he hates ATI CS

I'm sure ATI's customer service is feeling close to the same about his
I bet he's like Ms. Swan
http://www.youtube.com/watch?v=MVXViw1qx9o

Details will help others answer the question, until then OPERATOR ERROR hasn't been ruled out.

harmon rabb
August 29, 2011, 07:26 AM
My issue is that this guy hasn't said what his issue is, other than he hates ATI CS

I'm sure ATI's customer service is feeling close to the same about his
I bet he's like Ms. Swan
http://www.youtube.com/watch?v=MVXViw1qx9o

Details will help others answer the question, until then OPERATOR ERROR hasn't been ruled out.
He said he couldn't get through a mag without a jam. He sent in a mag for replacement and it's been 3 weeks, and hasn't received a new mag. It's all right in this thread.

I believe he has a legitimate complaint and is ticked off.

That said, I have an ATI 92C and it's awesome.

keller65
August 29, 2011, 10:03 AM
you are darn right i am mad. when you buy new, you expect it to work. in addition, i had it looked at by a number of people who have supported my complaint about it jamming as it attenpts to load into the chamber. i tried steal jacket, hollow point, different manufacturers of ammo with same result. yes i have never posted before, but i felt it was important enough to say something. as for customer service, i expedited the Mag back to ATI thinking that it might be the problem, well its been 3 weeks and i still havent gotten one back, and this after making numerous calls to them for resolution. furthermore, i traded in two nice carry pieces and cash for this. Mad, you bet i am. by the way, i purchased this for my wife as a carry piece. What if......

Shadow 7D
August 29, 2011, 04:30 PM
have you tried other mags, I think the beretta 84 series are interchangeable with them.

keller65
August 30, 2011, 10:17 AM
i have ordered a new mag online and will try to see if it resolves problem. i thought the beretta 84 was 13 round, will it still fit, the ms380 is 12.
For those who think i am just a complainer, along with all the calls, i also sent ATI digital pictures clearly showing the problem.

bdb benzino
August 30, 2011, 08:06 PM
How are they supposed to figure out the problem without the gun?

keller65
August 31, 2011, 09:34 AM
good point, you would of thought that they would of said that, but they didn't. oh, how about send it back and we will send you a new one, seeing as though its only a couple of weeks old. the pictures were only sent to them to identify and clearify the problem i was having. you would think that after seeing all the pictures identifying the problem, they would of wanted to get the gun back the verify that there were no manufacturing problems.

keller65
August 31, 2011, 03:23 PM
`Just received a the new magazine (the one I paid for) from Centerfire Guns. IT did NOT fix the problem. Seems clear to me this MS380 and possible others are defective. if you dont carry, its no big deal, but if you carry, you may want to be sure to go to the range and do some serious shooting just to be sure.

GuidoTorpedo
August 31, 2011, 03:52 PM
I'm just going to put these here:

http://thefiringline.com/forums/showpost.php?p=4715261&postcount=7
http://www.northwestfirearms.com/handgun-discussion/65814-american-tactical-imports-ms380-pistol-review.html#post461078

On the first page of a google search for "ATI MS 380".

Rail Driver
August 31, 2011, 03:53 PM
I'm just curious what 2 nice carry guns plus cash you traded for an ATI MS380... Couldn't have been too nice considering the ATI is ~$325 new. Is the one you got new or used?

I don't own one, but I have shot a few different ATI guns and I've got no problems with them. I don't have any experience with their customer service, but this is the first bad thing I've heard.

In any case, even the top names ship a lemon now and again, but it's been my experience that they will work with you in order to satisfy the customer. The only firearms manufacturer I've had issues with is the CS department at Braztech/Rossi.

Smitty60
March 18, 2012, 09:24 PM
Regarding the ATI 380. Bought it at a show for $350 on Saturday and just now returned from the range. Here's my report on the first 100 rounds. After a quick field cleaning and a touch of lube (that came in the case with the gun),what I found was a surprisingly strong recoil spring and some machine markings.
It only came with one mag. I loaded the mag fully with 12 rounds of Lellier & Bellot FMJ 92grs (inexpensive) ammo. The first three mags ran fine except the last round failed to chamber completely. Tried the 4th time with only 3 rounds – same thing – last round failed to chamber. Attempts 5 and 6 ran perfectly and the gun locked open on the empty clip. With the 7th and subsequent mags the only problem was the failure to lock open after the last round.
That being said … this is a fun gun (my first 380). It shot straighter than I thought it would. The slide is harder pull back than I imagined. Wish the serrations were on the front of the slide as well. The trigger isn’t bad and buttons and levers are easy to get to without being in the way. All in all, I’m impressed.
Now to clean it and see if the machine markings that I found earlier during prep have been smoothed out anywhere. After one day and 100 rounds, I think it’s a good buy. I’ll do a follow-up report after 500 or so rounds. Hopeful I’ll still be as impressed.

M2 Carbine
March 18, 2012, 11:58 PM
furthermore, i traded in two nice carry pieces and cash for this. Mad, you bet i am. by the way, i purchased this for my wife as a carry piece. What if......
What "two nice carry pieces and cash" did you trade for a $350 gun?

I have the Beretta 84. Excellent gun but costs almost twice what a ATI .380costs.
The local gun store had a ATI .380. Since I like the Beretta 84 so much and the ATI is almost an exact copy and I like the three ATI 92C I have, I almost bought the ATI .380.
Someone else beat me to it. As far as I know they have had no problems.


BTW, all the above took place back in Aug 2011. What happened to keller65?

Shadow 7D
March 19, 2012, 04:21 AM
unreceptive audience
???

ku4hx
March 19, 2012, 06:41 AM
Complaint aside, legitimate or not, why are you upset you had to buy a magazine yourself? I own hundreds of magazines and not a single one was a gift.

Glock did replace one a couple of years ago on their dime, but it took a little USPS time for the swap.

I'd suggest you invest in several magazines. I mean, why have just one or two? Magazines are cheap compared to the gun and having half dozen ready when you go to the range not only enhances shooting pleasure but it allows you more shooting time before you have to start reloading magazines. And you get to practice reloading. Not to mention identifying defective magazines.

Let's face it, the gun you bought isn't exactly a high end piece and neither are its magazines. If the Beretta magazines will fit your gun, either buy OEM Beretta or Mec Gar.

Okiegunner
March 19, 2012, 11:00 PM
Keller...I do not know, ok, but is the ATI .380 that you purchased manufactured by the same Turkish company that produces their ATI AT92?

The company is MKEK Girsan, a state owned firearms manufactering company in Turkey. I own the MKEK Girsan Yavuz 16 (the 92f Beretta clone) It is the finest shooting pistol I own. I hate to keep saying how good it is, because I begin to sound like an advert for them.

If your .380 is made by them, they will (according to what I have read) make it right. Somewhere on this forum (can not remember where) there is a direct link from a Girsan rep. with his email address. You will have to search.

I am unsure about shipping firearms overseas, as I have never done so. Also, I don't know if MKEK made your .380 or if ATI imported this one from someplace else.

I will tell you this...For the price I paid for the ATI AT92...I would not sell it. I probably would not take $50 more. $100, well...ok, I'm not stupid. What I am saying is that it is a really nice pistol, made by a state arms maker on CNC machinary, carried by the Turkish military, Syrian army, Malaysian special forces and national police, and the security services of the Colombian Air Force.

If your MS380 is made by the same people, with enough digging, someone will make it correct. Its a pain in the ass, I realize. Sorry that you have had problems. Hope this helps a little, and good luck!

Smitty60
June 15, 2012, 02:05 PM
ATI 380 ... It’s time for my follow-up - well over 500 rounds, closer to 1,000 actually, and all is well. No problems what-so-ever with Winchester 95gr FMJ, Remington 88gr. JHP, and this thing loves the Remington UMC 95gr. MC-FMJ. Bought 2 Berretta Cheetah magazines and they work fine. Just field stripped and cleaned it and no signs of wear on those machine markings.
Bottom line: accurate, this thing feels right, I wound trust it for concealed carry. I remain impressed!

JR47
June 17, 2012, 03:57 PM
Bought an ATI MS380 from CDNN in December, 2011. Also bought two spare mags at the same time. Total cost, with shipping, of the gun, and three additional mags, was $324.00.

Cleaned the gun well, and lubed it according to the Beretta Model 84 specs. I have had zero failures to chamber, no FTE or FTF, and the mags feed, and lock back the slide, without issue.

The gun has also been used by a female that I was teaching, and who has very poor upper body strength. The gun was flawless in her hands, as well.

Essentially, you're shooting a Beretta Model 84B clone. :)

Okiegunner
June 19, 2012, 02:07 AM
M2 Carbine,

You and I are in total agreement about these "Turk" Beretta clones. There is simply not a better value buy on the market.

Gunner

pinstripe
August 7, 2012, 08:37 PM
This will be my next new gun purchase.

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