Davidson's GuaranteeD 2nd hand...?


PDA






Panzercat
April 17, 2012, 02:32 AM
It's not the end of the world, but I have recently acquired a used Davidson's special which is in need of some work. Reading the fine print on the Davidson's website indicates the warranty is first owner only within a specific time frame. I'm probably the first to fill out the warranty but certainly not the original owner.

Not being a gunsmith and somewhat dangerous with a dremel, it would sure come in handy and I was wondering if anybody has had any experience with their flexibility on that, or lack there of. Worst case, I might fall back on the actual manufacturer to see if I can't get some repairs out of them, but it would be nice if Davidson's had some leeway concerning their customer service in the warranty area.

Anybody have any experience in this area?

If you enjoyed reading about "Davidson's GuaranteeD 2nd hand...?" here in TheHighRoad.org archive, you'll LOVE our community. Come join TheHighRoad.org today for the full version!
J-Bar
April 17, 2012, 07:16 PM
depends on the gun.

If it is a Ruger, they give good service on all their guns.

If it is something else, your situation may be dicey.

BSA1
April 18, 2012, 09:59 AM
What you are really asking is how can I get someone else to pay for fixing a used gun that I did not inspect carefully enough before buying it?

dogtown tom
April 18, 2012, 03:31 PM
Panzercat.... I was wondering if anybody has had any experience with their flexibility on that, or lack there of. Worst case, I might fall back on the actual manufacturer to see if I can't get some repairs out of them, but it would be nice if Davidson's had some leeway concerning their customer service in the warranty area....

How much clearer could Davidsons warranty be? :scrutiny:
If they were "flexible" they would offer an unlimited warranty. It is entirely unreasonable to expect Davidsons to repair or replace a firearm when you are not the actual purchaser.

DAVIDSON'S GUARANTEEDSM LIFETIME REPLACEMENT At Davidson's, your satisfaction is our commitment. In fact, our commitment is so strong, that we have put together the only GuaranteeDSM Lifetime Replacement Warranty available in the firearms industry.

It works like this......

If anything ever goes wrong with any gun you buy with the Davidson's GuaranteeDSM Lifetime Replacement Warranty, it will be replaced. If no replacement is available, it will be repaired at no charge to you. Simple, just return it to the GuaranteeDSM retailer where you purchased it, pay for the return shipping and upon receipt Davidson's will ship the returning retailer a brand new gun* for you.


So make sure every firearm you purchase works for you.
Ask for the GuaranteeDSM Lifetime Replacement Warranty.

Warranty Registration



Limited Warranty Terms and Conditions Davidson's Supply Company warrants to you that if any gun sold by Davidson's ever becomes defective, Davidson's will replace the gun at no charge, subject to the following conditions. This warranty applies only if Davidson's Supply Company sold the gun to the retailer from which you purchased it and extends only to the original purchaser from the retailer. In order to be eligible for warranty coverage, the original purchaser must complete the warranty registration online or return the warranty registration card to Davidson's Supply Company, at the address shown below, within 30 days from date of purchase. If no replacement is available, we will repair the original or offer you a similar model (to be determined at our discretion) free of charge. This warranty extends to any and all parts of the gun as originally sold by us, but does not extend to guns altered or rebuilt after their original purchase, or guns used other than for their legal intended purposes. DAVIDSON'S LIABILITY FOR BREACH OF ANY WARRANTY SHALL BE LIMITED TO REPLACING OR REPAIRING THE NONPERFORMING OR DEFECTIVE GOODS (TO BE DETERMINED AT OUR DISCRETION). WE SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES, EITHER DIRECT, INCIDENTAL OR CONSEQUENTIAL. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. To obtain performance under this warranty, you must return the product to the retailer from which you purchased the product and pay the cost of shipping the product to Davidson's. If the retailer is no longer in business, you may contact another Retailer Near You or us directly at Davidson's Supply Company, 6100 Wilkinson Drive, Prescott, Arizona 86301, 928-776-8055. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

*BRAND NEW GUN:
If no replacement is available, your firearm will be sent to the factory or an authorized warranty station for repair. Accordingly, the time frame until we return your firearm will be substantially longer as some manufacturer run up to 120 days in processing repairs.

Panzercat
April 20, 2012, 01:02 AM
What you are really asking is how can I get someone else to pay for fixing a used gun that I did not inspect carefully enough before buying it?
Drop the holier than thou, tex. I did everything I could short of having a pocket full of live 30-30 to cycle in a parking lot at length to discover this particular issue before I handed over the money. I cycled the action, it was a clean gun, and I even cycled a dummy round more than a couple times. Until I loaded the tube up and cycled rounds at length to establish this pattern, there's no way I could have known.

And how is somebody else paying again? I bought the gun and everything that goes with it. box, manuals, everything. I would even go so far as to say the warranty even if Davidson's fine print disagrees. The previous owner never filled out the warranty. Who, exactly, am I cheating out to get this repair?

I almost have to assume the original owner knew of the issue, thus his desire to sell it. Or not, but I'm playing the odds that he just wanted to off-load it with such an obvious problem. It's also hard to imagine this as owner induced error. The shells stick even after a good cleaning with breakfree and WD40. It's not gunk and its not build up-- The Link isn't allowing the next cartrige on to the ramp and people more knowldgable than you suggest the notch holding the shell is overly thick. I may be guilty of buyer beware, but certainly not due diligence.

Thanks, but kindly think before you speak next time.

How much clearer could Davidsons warranty be?

So we've established you have no actual experience or first hand knowlege of the warranty other than copying and pasting a document which I made clear was read in the opening post. There are more than a few firearm companies that go out of their way regardless of what the fine print says. I'm hoping Davidson's is one such distributor, but you can't answer that, now can you? Hopefully somebody else with something more substantial and thought out will contribute.

dogtown tom
April 20, 2012, 01:42 AM
Wht part of the warranty did you not understand?
....This warranty applies only if Davidson's Supply Company sold the gun to the retailer from which you purchased it and extends only to the original purchaser from the retailer....

Attempting to deceive Davidsons is fraud.....and that sir, isn't High Road.

wyocarp
April 20, 2012, 03:28 AM
Panzer, I do have first hand experience with Davidson's as I purchase thousands of dollars worth of firearms with them every week.

First, you bought a used firearm. If you want all the privileges of buying a warranty covered firearm, you ought to buy a new one.

Second, you bought the firearm from someone, if it was a legitimate purchase then you probably know who you purchased it from. Take it back to them, unless of course it was sold to you at a ridiculously low price.

Third, most guns that people don't like get sold. It might be to get something else, but often it is to get one that works.

Fourth, I deal with Davidson's as much as I do because they are good about taking care of warranty issues. If you support a local gun store with your regular purchases, I would talk with them about your options. If you don't support a local gun store with your business, you might need to contact the manufacturer or a gunsmith.

Remember, Davidson's didn't manufacture the gun and their warranty is something they provide for their customers. So, are you a customer?

Jamie B
April 20, 2012, 05:54 AM
And how is somebody else paying again? I bought the gun and everything that goes with it. box, manuals, everything. I would even go so far as to say the warranty even if Davidson's fine print disagrees. The previous owner never filled out the warranty. Who, exactly, am I cheating out to get this repair?
You made a bad purchase.
You are not the original Davidson's direct owner.
You are looking for justification to commit fraud by registering the gun as a Davidson's original purchaser, when you were not,

You can split hairs all that you want to, but you are looking to fraudulently get your bad gun fixed with someone dollars other than yours.

Since you believe that you have been cheated, now you want to cheat Davidson's in turn.

Yea, one good screwing deserves another. What a great philosophy!

buck460XVR
April 20, 2012, 08:24 AM
Contact the manufacturer, and/or contact a gunsmith. If the original owner had issues, I wonder why he didn't use the warranty instead of dumping the problem on someone else. Used guns on a FTF basis always have been and always will be "buyer beware". I'm sure you knew that when you entered into the contract.

danez71
April 20, 2012, 09:34 AM
It's not the end of the world, but I have recently acquired a used Davidson's special which is in need of some work. Reading the fine print on the Davidson's website indicates the warranty is first owner only within a specific time frame. I'm probably the first to fill out the warranty but certainly not the original owner.

Not being a gunsmith and somewhat dangerous with a dremel, it would sure come in handy and I was wondering if anybody has had any experience with their flexibility on that, or lack there of. Worst case, I might fall back on the actual manufacturer to see if I can't get some repairs out of them, but it would be nice if Davidson's had some leeway concerning their customer service in the warranty area.
Anybody have any experience in this area?

The sentences I made bold is of importance for a few reasons in this post.


The warranty 'card' can be filled out on line so dont assume that just because the card is there that the warranty wasnt registered.


If they were "flexible" they would offer an unlimited warranty. It is entirely unreasonable to expect Davidsons to repair or replace a firearm when you are not the actual purchaser.


He doesnt 'expect' them to do anything. He says "but it would be nice if Davidson's had some leeway ..."


Wht part of the warranty did you not understand?

He understands it fine. He's asking if there is leeway outside of what is written.


Attempting to deceive Davidsons is fraud.....and that sir, isn't High Road.

He made no indication he was going to. Again, he's asking if there is leeway betond what is written. Jumping ... leaping... to that conclusion is a bit of an unjustifiable accusation.

Remember, Davidson's didn't manufacture the gun and their warranty is something they provide for their customers. So, are you a customer?

It really doesnt seem that he needs to be reminded as he clearly stated:
1) "..... I have recently acquired a used Davidson's special ..."
2) "Worst case, I might fall back on the actual manufacturer to see if I can't get some repairs out of them...."


You made a bad purchase.
You are not the original Davidson's direct owner.
You are looking for justification to commit fraud by registering the gun as a Davidson's original purchaser, when you were not,

You can split hairs all that you want to, but you are looking to fraudulently get your bad gun fixed with someone dollars other than yours.

Since you believe that you have been cheated, now you want to cheat Davidson's in turn.

Yea, one good screwing deserves another. What a great philosophy!

1) He acknolwedged that in the first post.
2) No he isnt. He's asking if anyone knows if there is leeway in their warranty.
3) No he's not. You are also leaping to conslusions and being accusatory.
4) No he isnt. He's asking if there is leeway in their policy. If he was looking to 'cheat' Davidsons he would have wrote what he did.
5) No. Terrible philosophy. He asking about if they are known to have leeway in their policy; not asking how to 'cheat'.


There are a few gun mfg's that have leeway on their warranty.

S&W is limited to the original purchaser. Yet many times, people on this site say they had things fixed for free by them when they werent the original buyer. And many many times people people say to contact S&W even though they know the poster isnt the original owner.

Ruger doesnt have a warranty at all. Yet many times people say "send it to Ruger, they'll probably make it right". And they often do even when its not the original buyer.

Both cases show that the poicies have been deviated in favor of the owner.

Thats called leeway.
Thats what the OP is asking about.

Way to inappropriately jump all over the OP and accuse him.
Way to not read his post accurately and insert negative spin into it.
Way to jump to conclusions.
Way to be not High Road.



Oh... to the OP. No I dont have any experience with Davidson warranty.

If fact, my ffl says he fills out the warranty for me - online.

Because of this thread, 2 business days ago I tried to look up on their site to see if I could figure out a way to make sure he did.

The site says it has to filled out in 30 Days. I did some online searches and it appears that Davidson has given leeway to original owners who did not fill out the warranty with-in 30 days. I'm not saying they did 100% of the time though.

So being worried... I sent them an e-mail to see if mine are registered and if not, could I now. I have yet to get an answer.

Salty1
April 20, 2012, 10:26 AM
here are the key words "Simple, just return it to the GuaranteeDSM retailer where you purchased it, pay for the return shipping and upon receipt Davidson's will ship the returning retailer a brand new gun* for you."

Davidsons will not take the gun from you, plain and simple they want the dealers who purchased it from them to return it, they know who purchases every gun so there is no way getting around their requirements. If you feel that somebody "owes" you something then it is up to you to contact the manufacturer and see if they will stand behing their product and repair it. Most of the better manufacturers will do this even if your not the first owner and the item did not appear abused. Good luck......

Panzercat
April 20, 2012, 03:10 PM
You made a bad purchase.
You are not the original Davidson's direct owner.
You are looking for justification to commit fraud by registering the gun as a Davidson's original purchaser, when you were not,

You can split hairs all that you want to, but you are looking to fraudulently get your bad gun fixed with someone dollars other than yours.

Since you believe that you have been cheated, now you want to cheat Davidson's in turn.

Yea, one good screwing deserves another. What a great philosophy!
And believe it or not, I accept that. None of that was ever the point of the topic, however... something a lot of people seem to be missing in their overeager zeal to try an look smart by answering with snarky remark in a vain attempt to look simultaneously intelligent and cool.

Once again, I asked: does anybody with actual experience know if they allow any leeway in their warranty policy?

I'm not asking people for ways around the system. I'm not looking to cheat anybody. I'm not asking for tips on how to gin the system. I simply asking experience people if its even worth the time to try? Some companies are better than their ink. Some aren't. It's a simple yes or no for somebody with first hand knowledge... And a lot of people are making it clear they have none.

Make no mistake, I'm fine with buying used.
I accept the fact that the fact that I may be out of warranty.
I'm sore that I potentially got taken, but that's the price of doing business.
I'm just trying to find out if I have any leeway with Davidson's; If not, okay.

People are reading waaaay too much into this.

buck460XVR
April 20, 2012, 05:12 PM
And believe it or not, I accept that. None of that was ever the point of the topic, however... something a lot of people seem to be missing in their overeager zeal to try an look smart by answering with snarky remark in a vain attempt to look simultaneously intelligent and cool.

Once again, I asked: does anybody with actual experience know if they allow any leeway in their warranty policy?

I'm not asking people for ways around the system. I'm not looking to cheat anybody. I'm not asking for tips on how to gin the system. I simply asking experience people if its even worth the time to try? Some companies are better than their ink. Some aren't. It's a simple yes or no for somebody with first hand knowledge... And a lot of people are making it clear they have none.

Make no mistake, I'm fine with buying used.
I accept the fact that the fact that I may be out of warranty.
I'm sore that I potentially got taken, but that's the price of doing business.
I'm just trying to find out if I have any leeway with Davidson's; If not, okay.

People are reading waaaay too much into this.


Then why didn't you just e-mail or call Davidson's in the first place? That certainly would have been much faster and gotten you an exact answer as opposed to coming here and asking if someone else has gotten a freebie. I think this is what has given folks the impression that you were hoping to "pull one over" on Davidson's. Questions raised are...... did the seller imply that Davidson's would cover the problem? Why was there mention of Davidson's at all if you are the second owner and not entitled to any warranty by them? Why would you consider going to Davidson's before even contacting the manufacturer? Is it the thought of getting a new gun as compared to a repaired used gun? You want to trash folks that suspect your thought process, but your thought process doesn't jive with protocol. IMHO, this is why folks suspect your intentions. Like I said in my first post....contact the manufacturer or a gunsmith. My Ol' Man (God bless his soul) always told me, "you can wish for something for nuttin' in one hand and poop in the other. Which one do you think will fill up first?"

wyocarp
April 20, 2012, 07:04 PM
You asked for people who have experience with Davidson's warranty program and I responded and I guess you ignored it. I have four guns going back to Davidson's as I type this. They were my customers and there were no questions asked about original purchaser but they are guns that I bought from them.

I too wondered about how/why you knew it was a Davidson's gun because the firearms do not come marked as such. The only way of knowing would be either the original dealer to check the serial number or Davidson's checking the serial number.

Panzercat
April 20, 2012, 08:32 PM
Then why didn't you just e-mail or call Davidson's in the first place?
After it was clear within the first five post this topic was going to be filled with internet memes just looking to talk, I did.

I've been having a nice conversation with one of their reps via email. Hell, I've even been trying to get a hold of Mossberg directly (not much luck there) as well as DIY troubleshooting from another forum since I'd rather not send it off for weeks on end. Sorry, but I'm not going to apologize for pursuing multiple lines of inquiry and obviously overestimated the value of this one.

@wyocarp
No, I saw you. And I appreciate your input. Sadly, you're in the minority of knowledge in a thread that went way off track for no good reason other than people looking to argue. BTW; I knew it was a Davidson's because it was advertised as such by the owner with the 'lifetime' warranty, plus the particular model is only sold by them when I looked it up. It's unique to them and confirmation of the fact was easy via google.

All that said, I think we've reached a definite conclusion here.

larryh1108
April 20, 2012, 09:13 PM
Personally I am surprised at how the OP was unjustly jumped on by so many "High Road" posters. He asked a simple question... has anyone experienced Davidson's warranty for a 2nd buyer. He didn't ask how to screw them. He didn't ask if there was a way to back door them, he just asked for some input from people who had direct experience. All of you guys preached about being High Road and all of you were guilty of it yourself. My God, what has this forum turned into? A lynch mob? Wow. Amazing!

danez71
April 20, 2012, 09:41 PM
You asked for people who have experience with Davidson's warranty program and I responded and I guess you ignored it. I have four guns going back to Davidson's as I type this. They were my customers and there were no questions asked about original purchaser but they are guns that I bought from them.

I too wondered about how/why you knew it was a Davidson's gun because the firearms do not come marked as such. The only way of knowing would be either the original dealer to check the serial number or Davidson's checking the serial number.

Lets be clear here...

Lets look at the title of the thread.
Davidson's GuaranteeD 2nd hand...?

Now lets look at the only sentence with a question mark.
Anybody have any experience in this area?

You really didnt have experience for the question he had. Its probably not that he 'ignored it'... its that your reply didnt address his question.


larryh1108 said: Personally I am surprised at how the OP was unjustly jumped on by so many "High Road" posters. He asked a simple question... has anyone experienced Davidson's warranty for a 2nd buyer. He didn't ask how to screw them. He didn't ask if there was a way to back door them, he just asked for some input from people who had direct experience. All of you guys preached about being High Road and all of you were guilty of it yourself. My God, what has this forum turned into? A lynch mob? Wow. Amazing!


No joke. This thread is sad.

He asked a simple question and gave FULL DISCLOSURE too and yet people chose to persecute him via pure speculation instead.

'Wow' is right.

TennJed
April 21, 2012, 01:35 AM
This is normally a great place to ask questions, even ones that have an obvious answer. Yes davidsons's warranty is for the original owner. The op was curious to see if anyone had any dealings with them and used guns. Doesn't hurt to ask right? I did not see any intention of fraud here.

Some of the responses here are shameful. I hope next time I ask s question. I am treated with more respect, even if some people feel the question is "stupid"

wyocarp
April 21, 2012, 02:11 AM
Danez, you are really worked up. Since I deal with Davidson's on a daily basis and it was just a couple of weeks ago that I was at Davidson's returning some guns under warranty, I would say I have a fair amount of experience. And since they work through retail gun stores my advice was for him to talk with a local gun store or talk with the manufacturer.

I feel what many have said is valid. Protocol hasn't been followed.

Rail Driver
April 21, 2012, 02:43 AM
Just curious, but is the firearm in question an 1894 Marlin? If this is the case, you seem to be experiencing a known issue with that particular gun, and it's a very simple fix.

Aside from that, I have no experience with Davidson's that is relevant to this thread as I've never had to return anything I've purchased from them for repair or warranty work.

danez71
April 21, 2012, 03:19 AM
Danez, you are really worked up.
....
....
....

I feel what many have said is valid. Protocol hasn't been followed.

Not really worked up. Just pointing out what should be the obvious.

And now a few others are also pointing out the guy didnt do anything wrong or imply that he wanted to commit fraud or cheat Davidsons.


Since he didnt do anything but ask a simple question with full disclosure, please explain what "protocol" wasnt followed?

BSA1
April 21, 2012, 09:21 PM
Drop the holier than thou, tex

Oops I'll turn the light on my halo down.

It seems we have different expections when buying used guns. I have always consider it to be "buyer beware" and if the gun needs repair it is on my nickel. I share your feelings as I have been stuck a time or two myself.

mmitch
April 21, 2012, 09:40 PM
There are a couple of different mindsets, here. One of these sets represent the "small" mind set.

Mike

Jon Coppenbarger
April 21, 2012, 10:13 PM
Davidsons does not manf. their own guns. So as you did not state what gun maker it was I am going to guess rossi. but what ever it is most likely you will be treated like if you purchased it from any place else and just call the factory who made and ask what to do next.

So some shops do the wise thing and only purchase certain firearms threw davidsons because some gun companys just have more problems than others.

Whats funny just the last few weeks I have had more problems with rugers and s&w than the other companys. just wonder if the pressure to keep up is causing more bad products to
creep out into the pipe line.

wyocarp
April 26, 2012, 03:12 AM
Jon, you are correct. I've been seeing more issues with Rugers and Smiths. It seems that neither of these companies are able to step up production to keep up with the current gun market given their large variety of firearms. It's bad when the trusty revolver doesn't work right out of the box.

wyocarp
April 26, 2012, 03:28 AM
What is protocol? Well, the Davidsons warranty repeatedly says it is only for the original purchaser. Second, it is clearly stated that the firearm is to be returned to the retailer where the firearm was purchased.

If the consumer is a good customer of the retail store, rules might get bent if the store thinks it's appropriate.

danez71
April 26, 2012, 09:55 AM
Thats all been well established days ago.

My questions was:
Since he didnt do anything but ask a simple question with full disclosure, please explain what "protocol" wasnt followed?

M.Weier
April 26, 2012, 04:26 PM
Food for thought....would you ask Ford, Chrysler, or GM to repair the used vehicle you purchased at "big dons auto lot" with 150,000 miles on it because they sold it to the original purchaser with a 50,000 mile warranty?

Just go to a gunsmith, have it repaired, pay for the repair, and then enjoy. JMHO

gym
April 27, 2012, 11:57 AM
Call ruger and see if they will fix it. Sometimes they don't even care. I have had guns that the warantee was never filed and got them fixed simply by calling up and asking. They checked the serial number and sent out a RMA. It's up to them.

If you enjoyed reading about "Davidson's GuaranteeD 2nd hand...?" here in TheHighRoad.org archive, you'll LOVE our community. Come join TheHighRoad.org today for the full version!