[IMTHDUKE]

Bought a Stoeger double defense shotgun about 2 months ago. First time I fired it, the forearm fell off and it would not break open. Sent it back to Stoeger and was told it would be 2 months for repair. Are you kidding me? I have called every week and they have not even looked at it. Go thing I did not need it. How would that work with any other product that you bought? Sorry it was defective out of the box…wait over 2 months and we will try to look at it. Last time I buy anything from stoeger. I am posting this just to give heads up on Stoeger’s CS that is non-existent.

[Waywatcher]

Sorry to hear about your experience. Thanks for letting us know about Stoeger's CS. I really feel for you; I've had my share of defective guns.

Here's my experiences:
Beretta-horrible customer service
Ruger-excellent customer service
Smith & Wesson-very good customer service
Remington-good customer service

[drsfmd]

was told it would be 2 months for repair. Are you kidding me? I have called every week and they have not even looked at it.

1) You were told it would be two months. Has that two months passed? If not, why are you calling them?

2) You bought the absolute cheapest double on the market. If you had done your homework you'd see that there are very few satisfied Stoeger owners.

[JohnBT]

The container is probably still on its way to Brazil. They can't work on it until the ship docks. ;)

[JoeMal]

My dad had a Stoeger O/U where a firing-pin plunger broke...they no longer make the part and you couldn't get the part anywhere. Stoeger said they could 'investigate' a part but that would take them 6-8 months.

He quickly sold the gun and bought a Beretta

[IMTHDUKE]

My last Stoeger....it will be for sale if I ever get it back.

[BemidjiDweller]

I had to send in a Stoeger coachgun in January, got a new shotgun back two months later, upgraded stock even. The stoegers need a good break in to run smoothly, roughly 200 shells should loosen it up for you. Mine runs perfectly now. Sorry to hear about your bad experience.

[Milkmaster]

My new coach gun should be arriving at Stoeger/Benelli in Maryland within a day or two. 3 cleanings and 3 boxes of shells provided more doubles than single shots. I called and received the RMA yesterday. Their estimate was 5 weeks turn around. Not what I had hoped.

[IMTHDUKE]

Mine locked up twice. Second time I took it back to LGS where I purchased and they couldn't do anything with it. I can't understand why they don't just send a new one and say..."sorry bout that" and all is well. But, of course, that would be taking the high road.

[IMTHDUKE]

Think I will replace it with this, 930 SPECIAL PURPOSE - HOME SECURITY. Good? Bad, or Ugly?

[Skribs]

IMTH, when my Benelli broke I figured I might as well apply the BUG concept to shotguns, and I got a Mossberg 930 SPX. Actually going to take it to the range for the first time today.

I find it interesting that Stoeger has such long CS times, when (if you see my other thread) I seem to be having an excellent time with Benelli's CS (at least on the phone), since they're both owned by the same company.

[IMTHDUKE]

I find it interesting that Stoeger has such long CS times, when (if you see my other thread) I seem to be having an excellent time with Benelli's CS (at least on the phone), since they're both owned by the same company.

Could be Stoeger is the low end Benelli, if you can even use the two in sentence together.

[joecil]

I don't know but do have a Stoeger Coach gun in 20 ga and several Uberti Cattleman 45 Colts SAA. I sent one of the Uberti Cattlemen in due to it chocking on 5 rounds of BP then noticed it had less than a .0005 cylinder/barrel gap causing it. I got it back in 6 business days with a perfect .006 cylinder/barrel gap. Stoeger also handles Uberti repairs as well. I did however send it back via Bud's where I bought the gun.

[IMTHDUKE]

Mine was the double defense 12ga. The store where I bought from were useless...they told me to ship it back.

[Virginian]

The Stoeger Uplanders with the double triggers and extractors are quite popular in CAS. They're cheap, and they work. If you had looked BEFORE you leaped, you would have seen lots of issues with the "upgraded" Uplanders with single triggers. Rule of thumb: If you go cheap, stay simple. Could be why there are no world class $500 O/Us OR SxSs.

[joecil]

Actually there are Viginian. I have a Liberty 12 ga side by side mule ear shotgun. Now this gun was imported by Liberty Arms in the late 70's through the 80's. I paid $300 for mine used though I was the 3rd owner it had only fired two rounds prior to me. First owner died before he could fire it and second fire two rounds to make sure it shot. The gun is now imported by CZ and sells for $800+ from Turkey. Same factory, same parts same gun with no changes other than the stamping on the case. Oh and mine is one of a few 24" barrels as they only imported them for 1 year.

[JohnBT]

How does that make it a world class $500 shotgun?

[drsfmd]

Actually there are Viginian. I have a Liberty 12 ga side by side mule ear shotgun. Now this gun was imported by Liberty Arms in the late 70's through the 80's. I paid $300 for mine used though I was the 3rd owner it had only fired two rounds prior to me. First owner died before he could fire it and second fire two rounds to make sure it shot. The gun is now imported by CZ and sells for $800+ from Turkey. Same factory, same parts same gun with no changes other than the stamping on the case. Oh and mine is one of a few 24" barrels as they only imported them for 1 year.


http://www.westegg.com/inflation/infl.cgi
"What cost $300 in 1979 would cost $889.08 in 2010."

I'd hardly call that a good investment...

[Red Cent]

The early Stoeger's and Baikal's are the favorites of the Cowboys. SKBs with the single trigger is next.

I built a Cowboy Competition out of a Remington/Baikal that is still running for over three years of continual shooting.
If you run into Jake Mountain ask him to show you the "Red" shotgun.

[gamestalker]

I bought one also, and had both stocks break with only bird shot during dove season. I did all the repair work myself and haven't had a problem with it since. They are junk!
GS

[ApacheCoTodd]

Break in - on a coach gun? Well, I guess I can see that - given all the intricate machinery in one of those.

In fact, I think I'll take a lesson from it and start a "break in" period on other things I've taken for granted like; crescent wrenches, ratchets, jointed cleaning rods, variable tipped screwdrivers and the like...

[BemidjiDweller]

There is a break in on a Stoeger coachgun, they tend to like to make them tight. Remember these are brand new shotguns, not the double your grand father gave you when you were a kid.

[jgray]

Does anyone out there know how to switch or swap the triggers on a Stoeger coach gun to accommodate a left -handed shooter?

[BemidjiDweller]

jgray- I can't help you with the switching of triggers around, but I do have a question. Why would you want to switch the triggers around? Seems to me they are the same way left handed as they are right handed. I'm not trying to insult you, I'm just curious.

[IMTHDUKE]

Just a follow up.....supposed to receive the Stoeger back tomorrow. Will function check it and submit a report. I hope they made it right...what's not right is paying for a functioning gun and having to wait over 6 weeks to get one.

[IMTHDUKE]

Well, finally got the Stoeger shotgun back. Guess what? It does the exact same thing....fires twice then wont break open...shell wont come out. You have to take the forearm off. Then break it open...the punch out the shells with a rod....put barrel back on....but the the forearm wont fit. Now, does that sound like a defense gun? When it was returned the first time they told me they repaired the extractors....and test fired it.....well, I test fired it and it wont work. They have agreed to send me a new one. Stand by for further developments.....what happened to just buying a simple sxs....their not that complicated....and working right out of the box.

[Milkmaster]

Me too Duke. Mine is gone for the second time to customer service. My experience so far has been very similar to yours. The send and return time is not bad if it was fixed when it got here.

[oneounceload]

Does anyone out there know how to switch or swap the triggers on a Stoeger coach gun to accommodate a left -handed shooter?





jgray- I can't help you with the switching of triggers around, but I do have a question. Why would you want to switch the triggers around? Seems to me they are the same way left handed as they are right handed. I'm not trying to insult you, I'm just curious.

Because the triggers are placed offset one in front of the other with the right trigger being in front. I am LH, and I shoot a DT SxS - it took me 5 total shots to get used to it - it isn't hard at all

shell wont come out

You mention this and then extractors - extractors only lift the shell a small ways so you can grab them to remove them - is this what is happening?
Have you tried different ammo? Some of the cheap steel-cased promo loads can swell and lock up a shotgun. Are your firing pins piercing the primers? they might be sticking out (and thus into) the primer preventing the gun from opening

[IMTHDUKE]

You mention this and then extractors - extractors only lift the shell a small ways so you can grab them to remove them - is this what is happening?
Have you tried different ammo? Some of the cheap steel-cased promo loads can swell and lock up a shotgun. Are your firing pins piercing the primers? they might be sticking out (and thus into) the primer preventing the gun from opening

I understand what the extractors are susposed to do, but they don't do it...they wont come up and that's with Win and Rem shells. The primers have normal deep piercing. I could not try to re fire this time because the forearm would not fit back on. It would not go back down into the bottom of the gun. You might think that if it did not like certain shells, after you broke it down, got those out....you could put it back together but you can't get it back together. Thus off the the Stoeger boys it went. Also, I should have said that the gun will break half way open to see the shells, but not far enough that the shells can be pulled out.

[Double Naught Spy]

That is a shame. You would not expect such a simple gun to have such complex and recurring problems. Thanks for the updates.

[franconialocal]

I just bought a double defense side by side a few days ago. Instantly (still at the store) I noticed the salesman grab the second one on the shelf (not the one I looked at). Stupid me for not checking....as soon as I got home I noticed the butt pad was about 1/4 in higher than the template of the end of the stock AND one of the screws had already fully stripped out the screw hole and brought out the whole plug of wood with it. I'm happy with the shotgun overall, and the porting is nice, but the attention to detail seemed very "hurried" and abrupt. Overall it shoots pretty well, and I like the two stage trigger it has (single trigger, two pulls) but the craftsmanship is certainly lacking. The easy response is "Well, what do you expect from a $350 shotgun? (good price however)" I'll tell you exactly what I got....$100.00 off the price (that's right, picked it up for $250) because I've been doing business with this shop for YEARS and the owner stated that he was "embarrassed" that Stoeger would ship one in that condition, and he didn't notice. He even called Stoeger while I was standing there (wow!) and chewed them out. He is the largest firearm distributor in northern NH so I'm sure the companies are aware of who he is. Long story short, some wood filler and new screws and glue did the trick. A minor detail but the QC is lacking. It offers a nice tight group, however, and in my opinion may be one of the simplest firearms out there to operate. The action was very clean. I guess we'll see what some good old country boy abuse will do to it! The break is a bit stiff, but I'm sure with regular cleaning and use it will loosen up a bit. The rails (provided) are a nice option, and it looks like they did make an attempt with the barrel assembly to deliver a good product. Something was lost in the pairing with the stock though.

[IMTHDUKE]

Well, here is my replacement for the Stroeger that I am still waiting them to send a new gun, which shall be immediately sold.

http://i700.photobucket.com/albums/ww2/imthduke/GUNS/Mossberg.jpg

[drsfmd]

He even called Stoeger while I was standing there (wow!) and chewed them out. He is the largest firearm distributor in northern NH so I'm sure the companies are aware of who he is.

Trust me, he was listening to a dial tone and pretending to chew out someone on the other end of the phone.

I also seriously doubt any manufacturer knows who he is unless his last name is Cabela.

[Josh45]

Sorry to hear such a bad report of Stoeger CS being I have a Stoeger Cougar 8000 and has run flawlessly. I had bought it used and love that 9mm.
I didn't know Stoeger and Benelli was owned under the same company. Glad I read this thread and hope you get your shotgun back in better shape than when you first bought it.

[dprice3844444]

maverick also makes an 18 inch over/under

[IMTHDUKE]

Just to update the never ending saga of dealing with Stoeger CS....they were supposed to send me a new gun today. Called and they said, we will call you in a few days to give you a tracking #. It has only now been since April 4th they they began to fix, replace or what ever they do for 2 months, with me with no gun. I will never buy a gun from Stoeger ever again. :fire::banghead:

[dprice3844444]

it is made in turkey by an outfit named kahn.mossberg/maverick also has an over/under that looks very similar,that is also made in turkey

[Old judge creek]

Sorry about your problems with Stoeger, y'all.

I have a Stoeger 12ga Coach Gun that I've used for SASS since 1994/5 and put literally 1000s of rounds through it without a hitch. I often carry it on my ATV on desert excursions, and it's always in my RV when I'm in it.

My 410 Uplander is my fun bird gun and has about 10 seasons use thus far.

[IMTHDUKE]

Please send me one of yours.

[drsfmd]

it is made in turkey by an outfit named kahn.mossberg/maverick also has an over/under that looks very similar,that is also made in turkey

No it's not. The Stoeger's are made in the old Boito/EA Armantino factory in Brazil.

The Mossberg Silver Reserve is made by Khan in Turkey. I don't know if the Maverick O/U is made there or not.

[dprice3844444]

mossberg has plants in brazil and turkey also.stoeger is made by khan in turkey,i called stoeger direct.prob owned/contracted by mossberg

[Milkmaster]

Just got my Stoeger Coach gun back this week after the second visit to the Benelli Service Center. Same problems it had before. Had a note in it to use better ammo. I used Winchester AA, Remington STS, Estate, and Diana. I am not sure how I can use "better" ammo than those choices. I am very frustrated at this point. Especially when every other of my 14 shotguns will shoot anything listed just now.

[IMTHDUKE]

Just got my Stoeger Coach gun back this week after the second visit to the Benelli Service Center. Same problems it had before. Had a note in it to use better ammo. I used Winchester AA, Remington STS, Estate, and Diana. I am not sure how I can use "better" ammo than those choices. I am very frustrated at this point. Especially when every other of my 14 shotguns will shoot anything listed just now.


I feel your pain, bro...really....same situation here. Mine is on its way back now that shall be immediately sold. Not even going to open the box. I don't want to risk going through this 2 month long non sense again.

I have a Mossberg 930 now that runs like a deer. Going leave Stoeger for those who like to ship guns back and forth. Your experience may be different, I certainly hope so.

[drsfmd]

mossberg has plants in brazil and turkey also.stoeger is made by khan in turkey,i called stoeger direct.prob owned/contracted by mossberg

Mossberg doesn't have "plants". They import cheap guns and put their name on it. From Turkey they import Khan Shotguns (sold as the Mossberg Sliver Reserve and Onyx Reserve) and from Brazil they import the "Plinkster" rifle (and no shotguns) manufactured by Companhia Brasileira de Cartuchos. They also have the Mexican made Maverick line.

The Stoeger double guns-- O/U and SxS alike, come from Brazil. All of them. The Stoeger autoloaders are made in Turkey, but not by Khan (I think it's Vursan, but I could be wrong on that).

Stoeger does not, and never has imported anything made by Khan.

[Milkmaster]

Here is the video I made this afternoon. I plan to include it with the gun for this third time back to the Benelli Service Center. I wonder if they will bother to watch it?

http://www.youtube.com/watch?v=8pnnGWz6zfQ&feature=youtu.be

[IMTHDUKE]

Milkmaster.....outstanding video!

Mine will fire, but will not break open after firing.:banghead:

I mean if you bend it across your knee, it will not break open.

I am suppose to get a new gun this Wednesday. There is no way that I am going to subject myself to their insane CS of sending guns back and forth for over 2 months, so she shall be sold new in the box.

What I learned from this is I will never even think about buying another Stoeger anything.

I hope they will watch the video....don't understand whats wrong with those guys. I am not hard to please. Just give me a gun that I paid for that works without sending back and forth for months.:cuss:

[Deltaboy]

You did right and got the Mossie.

[Barr]

I smell troll...

[oneounceload]

Here is the video I made this afternoon. I plan to include it with the gun for this third time back to the Benelli Service Center. I wonder if they will bother to watch it?

http://www.youtube.com/watch?v=8pnnG...ature=youtu.b

You might try to capture some stills from the video and include them with the guns - they can't fail to notice those!

[Milkmaster]

I am actually including a thumb drive with the video as well in the box with the third letter explaining the problem.

[lobo9er]

Not sure if stoeger can fix your flinch though. ;) JK that sucks I have almost bought one of those a few times. For the price they look like a great deal.

[lobo9er]

I too will avoid stoeger.

[Milkmaster]

Not sure if stoeger can fix your flinch though.

I noticed that too! The guy with the flinch is my friend Lloyd helping me. I am the old fat guy with the blue shirt :)

[Milkmaster]

Not sure if stoeger can fix your flinch though.

I noticed that too! The guy with the flinch is my friend Lloyd helping me. I am the old fat guy with the blue shirt :) When I am in the video, I was also getting kind of nervous not knowing if the gun was going to double or not.

[lobo9er]

sorry to be the jerk to make a crack about it. good luck with stoeger. if it makes you feel better your post and the video will help us make better choices about stoeger products.

[YankeeFlyr]

Skribs, what the "BUG concept"?

[Milkmaster]

Without admitting any fault with the original, Benelli called me today and offered to replace my coach gun supreme. The guy was nice but tried to convince me that any single trigger SxS was going to have doubling issues. He said that he could replace it with the more reliable double trigger model. I agreed as long as the gun works and is indeed reliable as he promised. I never had the intention of being a hard a$$ in this deal. I feel somewhat lucky to get this far 2 months after buying the gun new. If it is reliable I can at least sell it with a straight face. After all that is happened I just want out of the Stoeger shotgun ownership I think. I may feel differently after handling it.

[whalerman]

I had a new Stoeger, malfunctioned from the beginning. A 28ga double. Sent it back to them for fixing. They took forever, then sent it back with spent 20ga shells to "prove" that it was now fixed. I kid you not.