AIM Surplus - first and last purchase


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hi-tower
December 1, 2012, 12:10 PM
I have heard good things about this place and I decided to buy from them last week as I wanted a Romanian M1969 they had. The price was ok and I was looking for a bolt 22lr. Well once I made the purchase they tell me they are ready to ship but was told they were not going to give me the tracking number and would only give it to the FFL I am sending it to (even though they do not have the email address for my FFL only the address). :what: To me that is just bad business. They are also striking the purchase from my account history on their website. Probably so I cannot get access to the tracking number. Am I being to harsh or expecting too much to be able to get the tracking number for something I paid for? Has anyone else had to deal with this from them? I have never had this happen with any other firearm purchase from any other company. After I receive the rifle (who knows when) it will be the last purchase from this company. I even told this to my FFL and he looked at me like I was on something. He even said it was idiotic. :banghead::what:

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Tempest 455
December 1, 2012, 12:17 PM
I have ordered dozens of times from AIM and never had a problem w/ them.

hi-tower
December 1, 2012, 12:20 PM
Maybe this is something new. They said they only do it for firearm purchases.

Jackal
December 1, 2012, 12:21 PM
No clue as to your personal experience, but I have ordered many guns from Aim and have always received a tracking #. Even without one though, it will be at your FFL within a week, if it was in stock at time of purchase.

Ah, how I remember the days of phone orders or mail orders and getting your order "when you get it". How technology makes us demand instant information/results is amazing.

M-Cameron
December 1, 2012, 12:23 PM
Wanted to order some pistols from them with my C&R a while ago.... But apparently they won't ship them to MA..... Even though there are no laws against it.

That's fine, classic arms was all to happy to take my money.

chad1043
December 1, 2012, 12:23 PM
I have never ordered a gun, I did order a receiver. I got the tracking number and everything. Have you called and talked to them or is this just via email?

hi-tower
December 1, 2012, 12:28 PM
Yes Jackal things are better now than before but that is how things are now. I am not asking for instant information. I am just asking for the information they automatically provide to anyone with any order. I would not care if I had to call to get the tracking number. It is the fact that even after I contacted them they would not give it to me. I do not think I am asking for anything out of the norm.

hi-tower
December 1, 2012, 12:32 PM
Chad,

It was through email and there were a few of them. Once they open on Monday I will be calling to see if I can get the information. I am not holding out hope that I will get it though.

chad1043
December 1, 2012, 12:52 PM
Well, I have found that emailing never goes anywhere. If you want real results call and if you have problems keep asking for the person in charge. I have ordered a lot of stuff from them and been very happy. I have never had to contact them though. Good Luck.

Steve in PA
December 1, 2012, 01:04 PM
I've ordered over a half dozen C&R rifles from AIM along with some other accessories and never had a problem.

mongo4567
December 1, 2012, 01:05 PM
Why do you care about the tracking number? I won't even ask till week 2...or after I think I should have gotten it. I think your expectations are a little unrealistic. I've done business with them more times than I can count. Good that you aren't ordering from them...more stuff for me. :)

hi-tower
December 1, 2012, 01:05 PM
Thanks Chad. I will try to call them on Monday. Hopefully I will get the information.

hi-tower
December 1, 2012, 01:14 PM
Mongo the reason I want the tacking number is because I have to plan for being able to pick up the rifle from the FFL. If I know when it is to arrive then I can plan around it. If you are fine with not getting it then that is fine for you. Not for me. If I put down my hard earned money for something I want to know where it is. I do not think that is unrealistic. Being unrealistic would be asking for a tracking number when they never give it out to anyone but since they send out a tracking number with every order they take, expecting the same is not unrealistic.

jimmyraythomason
December 1, 2012, 01:20 PM
Get an 03 C&R FFL and get your guns (C&R eligible) delivered to your home. Problem solved. The $30 for the license is soon paid for in saved transfer fees.

hi-tower
December 1, 2012, 01:29 PM
I have thought about that Jimmy. I do not think the M1969 is C&R eligible though. Or maybe that have changed. I still might consider it. Or maybe even a full FFL. Have to look into that.

jimmyraythomason
December 1, 2012, 01:41 PM
I do not think the M1969 is C&R eligible You are correct hi-tower,it isn't,just,
yet but it's time is nearing.

AethelstanAegen
December 1, 2012, 02:08 PM
Whenever I've ever ordered from them I've gotten a tracking number. Maybe when you called, you got someone new or having a really bad day? Otherwise that's pretty strange.

kerreckt
December 1, 2012, 02:10 PM
Might be a new policy. I have ordered tons of stuff including firearms from them and never had this or anything unusual happen.

hi-tower
December 1, 2012, 02:16 PM
Must be a new policy as they said their local ATF office told them they should do it that way. As I guess they have had some problems with people using the tracking number to catch the items at the local hubs before they get to the FFL. the way around that is to state " change of address not allowed" on the package. Hopefully if I call on Monday if I cannot get the tracking number at least they can tell me the expected date of arrival at the FFL. I am still going to try to get the tracking number though.

highorder
December 1, 2012, 02:19 PM
Why do you care about the tracking number

I was thinking the same thing honestly. I have faith in both my local FFL, and AIM to get the job done. Though I usually avoid shipping by picking up. One of the few perks of living in Cincinnati.

I'm holding the M1969 I bought Thursday. It's rough, but the bore is great. I hope the op gets a good one.

HOOfan_1
December 1, 2012, 02:22 PM
Ah, how I remember the days of phone orders or mail orders and getting your order "when you get it". How technology makes us demand instant information/results is amazing.

Yeah at one time when someone ordered furniture in America, they had to wait 6 months for it to be built and shipped across the Atlantic from England.

We get things faster now, because we have spent the time and effort to get information and products faster now. Why should we be patient when a company ignores all of the progress made over the years?

RCArms.com
December 1, 2012, 02:26 PM
UPS offers delivery intercept and change of delivery address services based on tracking number. Not sure if that's the issue or not, but the lack of a tracking number should not be the sole reason that you are writing off Aim as a source.

Why not call Aim and ask to speak with Eric or email him. I'm sure he'll get an answer to you that would be a far better gauge to use to determine whether you want any future dealings with the.

AIM's good to go in my book with multiple transactions completed to my 100% satisfaction.

Don

hi-tower
December 1, 2012, 02:28 PM
I'm holding the M1969 I bought Thursday. It's rough, but the bore is great. I hope the op gets a good one.

Highorder. I hope I get a good one also. I paid the extra $10 for the hand pick but that still does not guarantee a good one. I am hopeful though. I wish I could pick up but where I live there is not much around and most places here are way overpriced. As for the tracking number, I need it to planning to pick it up. I have limited time for doing so and being in the dark makes it hard to do.

1KPerDay
December 1, 2012, 02:28 PM
Fine with me if you don't order from aim anymore.... Leaves more stuff for me. :D

macadore
December 1, 2012, 02:59 PM
Here. Ask Bryan. http://www.ar15.com/forums/f_2/217_.html

JR47
December 1, 2012, 04:07 PM
My first order from Aim was long enough ago that it was for Santa Barbara surplus .32 ACP, at $65.00/1000. I counted it when it came in, and found that they had shipped my 972 or 973 rounds. I called them, informed them of the discrepancy, and was told that they shipped that ammo by weight. Three days later, I got another box of 100, to make up the difference.

BATFE seems to do crap like they are describing on a local basis. There is really no fighting it from a company's stand-point.

I have serious problems with both FedEx and UPS. Both have delivered rifles to the wrong address fort me. Worse, they left them, with the Adult Signature Required prominently displayed, at a house with nobody home. FedEx has also "lost" two orders from CDNN. They track to the Georgia Hub, near Atlanta, and then disappear.

I wouldn't trust them not to allow FFL only merchandise to be diverted to unusual locations.

Nasty
December 2, 2012, 09:28 AM
AIM is local to me as well...a terrible thing.

Good folks, always polite and prompt. I've even showed up on closed days and they still assisted as best they could.

I'd continue doing business even if I had to ship.

mgkdrgn
December 2, 2012, 09:46 AM
I've placed orders with AIM a couple times a month for the last 3 or 4 years and have had nothing but a positive experience.

I -do- know of FFL's having packages meant for them being "intercepted" and or re-directed by their customers. I suspect that is the reason they will not supply a ship to FFL tracking info to a non-FFL.

Also, just because an FFL signs for a package at 3:07 pm does NOT mean you can pick it up at 3:09 pm. Believe it or not, he's got work to do =before= he can release it to you .. and, believe it or not, he has -other- customers and things to do, all of which believe they should be first in line.

Keep your pants on, you'll get your gun. And if you "just can't wait", then don't buy mail order .... ever.

Ash
December 2, 2012, 09:55 AM
Aim is a good company to work with. I have never had a problem with them.

Jeff H
December 2, 2012, 10:16 AM
Aim is a good company to work with. I have never had a problem with them.

Only issue I ever had with Aim is that the good deals go out of stock too quickly. :D

I live close enough that I can just pick up firearms but ammo orders I generally have shipped to my house since the shipping is cheaper than the gas and my time.

W.E.G.
December 2, 2012, 10:18 AM
If you have the UPS tracking number, can you redirect the shipment in transit?

karlb
December 2, 2012, 10:24 AM
"I've placed orders with AIM a couple times a month for the last 3 or 4 years and have had nothing but a positive experience.

I -do- know of FFL's having packages meant for them being "intercepted" and or re-directed by their customers. I suspect that is the reason they will not supply a ship to FFL tracking info to a non-FFL.

Also, just because an FFL signs for a package at 3:07 pm does NOT mean you can pick it up at 3:09 pm. Believe it or not, he's got work to do =before= he can release it to you .. and, believe it or not, he has -other- customers and things to do, all of which believe they should be first in line.

Keep your pants on, you'll get your gun. And if you "just can't wait", then don't buy mail order .... ever."

mgkdrgn is correct. This is the reason they don't provide tracking #'s to customers. There were instances where UPS shipments were diverted by buyers to avoid paying transfer fees.

danoam
December 2, 2012, 10:25 AM
I've always had excellent luck with AIM, great CS in my experience.

BSA1
December 2, 2012, 03:15 PM
I don't know why the O.P. has his nose out of joint over the tracking number. What is so hard about calling or going to the dealer and having him look up the tracking number and the status of the shipment?

Is it the company or his ffl he doesn't trust?

carbine85
December 2, 2012, 03:54 PM
Aim is a good company but they do have some strange policies.

gotigers
December 2, 2012, 08:43 PM
I've never had an issue with Aim. The tracking thing is odd, but not a big deal. If dont want to use aim any more, good for me. More stuff for me to buy.

A petty reason to bash them online.

Kurt_D
December 2, 2012, 10:36 PM
I have heard good things about this place and I decided to buy from them last week as I wanted a Romanian M1969 they had. The price was ok and I was looking for a bolt 22lr. Well once I made the purchase they tell me they are ready to ship but was told they were not going to give me the tracking number and would only give it to the FFL I am sending it to (even though they do not have the email address for my FFL only the address). To me that is just bad business. They are also striking the purchase from my account history on their website. Probably so I cannot get access to the tracking number. Am I being to harsh or expecting too much to be able to get the tracking number for something I paid for? Has anyone else had to deal with this from them? I have never had this happen with any other firearm purchase from any other company. After I receive the rifle (who knows when) it will be the last purchase from this company. I even told this to my FFL and he looked at me like I was on something. He even said it was idiotic. AIM has posted before on Ar15.com that they no longer provide the tracking number on firearms because UPS offers delivery intercept and change of delivery address and they have been screwed by this in the past (gun(s) didn't go to the dealer). SO if you want to be mad be mad at the criminals, not the honest business trying to survive and not be fined/sued/shut down. IF your gun doesn't arrive at your dealer within 5 business days after shipping, an e-mail or call to AIM will get you the tracking info (though not the number).

wojownik
December 3, 2012, 10:06 AM
AIM told me the same about tracking info when I asked. The AIM salesperson was very polite, professional and disclosive. I fully understand their logic.

Never had any issues with AIM. Well maybe one ... every item I have ordered in VG/excellent condition has arrived in ... excellent to mint condition. Gotta hate when that happens LOL.

WardenWolf
December 3, 2012, 10:21 AM
As previously stated, AIM, along with several other sellers I have dealt with, will not provide a tracking number to an individual. This is to prevent packages from being intercepted. Also, the reason the order disappeared from your account, as explained to me when I inquired about the issue, is because it was transferred to the FFL's account. FFLs they frequently do business with have an account on there for faster processing. This saves them from having to send them their FFL info every time.

AIM's system can be a bit awkward, but it makes sense from an IT perspective, and it works well. You'll always get good deals from them.

hi-tower
December 3, 2012, 01:20 PM
I guess I will wait it out and see how it goes.

stubbicatt
December 4, 2012, 10:47 AM
I don't know.

I feel compelled to jump in here and express that I have bought many products from Aim Surplus over the years and I think they are great!

If you enjoyed reading about "AIM Surplus - first and last purchase" here in TheHighRoad.org archive, you'll LOVE our community. Come join TheHighRoad.org today for the full version!