UPS Refused to Ship My Gun Barrel


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Kramer Krazy
January 23, 2013, 10:04 PM
I went to UPS today to ship a gun barrel back to the manufacturer for warranty work. When asked if the barrel was for a gun, I said that it was. Then, I was asked if it has a serial number. I told her that if it did, I would have shipped it through my FFL. She then pulled out a new policy she received a few days ago and read to me that they refuse to ship gun barrels and that I would have to go through an FFL. I told her that it was funny because they delivered it to my front door two days ago and never even asked for a signature as they dumped it off on my front poarch and left.

FedEx had no problems shipping it for me and I wrote UPS to tell them that they can keep their company policy because FedEx likes my money.

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USAF_Vet
January 23, 2013, 10:12 PM
if it is just the barrel, without the rest of the gun, what is the problem?

I think someone is either on a power trip, or more likely, misunderstanding the memo.

This is why I have everything prepackaged before dropping it off, either to UPS or the post office. What I ship is none of their business as long as I'm shipping it legally.

When asked it the barrel was for a gun, I'd have replied, "no, its for pickles" and watch them try to figure it out.
When asked if it had a serial number, I'd have simply said "nope".

NavyLCDR
January 23, 2013, 10:14 PM
Then, I was asked if it has a serial number. I told her that if it did, I would have shipped it through my FFL.

What does a serial number on the barrel have to do with anything?

joeschmoe
January 23, 2013, 10:16 PM
The independently owned retail shops have leaway and can make up their policies to suit the bias of the owner. Even though the national policy may be okay, the local shop can be as anti gun as they want.

Either visit another shop, take it to the distro center, relabel it as machine parts, or use another shipper.

Deltaboy
January 23, 2013, 10:16 PM
Go to a private shipping company and get a box package it Mark it machine parts ans send it back.

curlymaple42
January 23, 2013, 10:17 PM
I always pack any gun stuff and even print label from my fedex or ups account and just drop off. No reason for anyone to know what i an shipping. I am shipping everything according to federal law, so poo!

Sent from my DROID RAZR

Grassman
January 23, 2013, 10:18 PM
So without the receiver, trigger and stock it's basically a pipe. So what's the problem UPS???

gunsandreligion
January 23, 2013, 10:20 PM
I always package it myself, say its machine parts, and place a fragile as eggs sticker on the package.

rcmodel
January 23, 2013, 10:21 PM
+1

You weren't shipping a gun.
You were shipping a barrel.

Your first mistake was telling them it was a gun barrel.
They don't even need to know that, unless it is still has a receaver attached to it with the guns serial number on it.

Barrels seldom have serial numbers.

Next time mail "Machine Parts" and tell them to stuff it, but not too hard, or they will damage the machine parts..

rc

Kramer Krazy
January 23, 2013, 10:25 PM
What does a serial number on the barrel have to do with anything?
Nothing. By the tone in her voice, I was thinking that the serial number was some key phrase to her, so I tried to avoid any issues.....and failed.

As for packing it. I had it packed, sealed, and labeled. I just happened to write "Upper barrel assembly" on the form because it's never created an issue in the past and didn't worry about it....which was a mistake, apparently.

gossamer
January 23, 2013, 10:30 PM
Just shipped a Ruger Security Six to Ruger via ups. Printed label at home. Dropped in ups drop. Arrived at ruger no problems

JohnnyK
January 23, 2013, 10:32 PM
they recently sent me a whole parts kit with no issue... from Atlantic Firearms... including the barrel... I guess it's not against the parts... they must not like you... just kidding... what a delta bravo....

gunsandreligion
January 23, 2013, 10:33 PM
It seems to me that it probably said something to the effect of reciever or any part with serial # and knowing anything about guns she made a bad assumption.

goon
January 23, 2013, 10:36 PM
Next time, tell them it's a brake line. A very sturdy one for a car that hasn't been invented yet.

USAF_Vet
January 23, 2013, 10:40 PM
"It's the upper barrel assembly for the four barrel carburetor off my Toyota Prius." If she doesn't know jack about guns, it's probably safe to assume she didn't know jack about cars, either. Just check the parking lot to make sure there isn't a Prius parked there.

I wonder if business is so good for them in this down economy that they can afford to turn away business, just for the sake of being PC.

jamesbeat
January 23, 2013, 10:45 PM
Do you even have to state what the package contains for domestic shipping?
If not, then I wouldn't recommend writing the contents on the outside anyway, simply because it might invite theft.

If you are under some obligation to describe the contents, then the 'machine parts' suggestions should do nicely. A gun is a machine, and a barrel is a part.

Maybe she just got it wrong. I've noticed that a surprisingly large number of people, including at least one novelist, think that the cylinder of a revolver is called a 'barrel'.
The barrel is one part of a gun's anatomy that everybody has heard of, but not everybody knows what it is. I bet that far fewer people know what a receiver is.


The fact that she asked about a serial number may well indicate that she read but didn't really understand a rule about receivers and refused to ship your barrel for fear of getting into trouble.

ApacheCoTodd
January 23, 2013, 10:47 PM
I went through the exact same scenario with a barrel at our local "UPS Store". After shipping hundreds of firearms through our shop and ll through UPS, I went to the regional director and was told that while these "stores" had to abide by corporate rules, they were not limited to them and could add most anything they wanted to.

This tool went so far as to dis-allow a friend's sending of a - wait for it... - bayonet as a prohibited item.

zxcvbob
January 23, 2013, 10:51 PM
I go to the UPS main terminal / Customer Service Center to ship stuff. They don't ask me a lot of stupid questions.

MachIVshooter
January 23, 2013, 10:56 PM
Do you even have to state what the package contains for domestic shipping?

Nope, not unless it's hazardous. UPS has their own policy about declaring firearms, but not declaring isn't a violation of law. However, if the gun is worth over $500, you should declare it and have it insured properly.

I've shipped a number of long guns to FFLs UPS; They didn't ask, I didn't tell.

BCCL
January 23, 2013, 11:10 PM
Were you at a UPS facility, or a UPS Store?

jamesbeat
January 23, 2013, 11:13 PM
Nope, not unless it's hazardous. UPS has their own policy about declaring firearms, but not declaring isn't a violation of law. However, if the gun is worth over $500, you should declare it and have it insured properly.

I've shipped a number of long guns to FFLs UPS; They didn't ask, I didn't tell.
Well despite what they may claim, a barrel is not a firearm, only the receiver is, so you wouldn't be under any obligation to declare a barrel.

Kramer Krazy
January 23, 2013, 11:23 PM
Were you at a UPS facility, or a UPS Store?
I was at the main UPS hub for the Upstate of South Carolina.

Clean97GTI
January 23, 2013, 11:26 PM
Everything is a car part.

The Lone Haranguer
January 23, 2013, 11:58 PM
You could have mailed just the barrel, for that matter.

Big_John1961
January 24, 2013, 12:04 AM
People who don't believe that our 2nd amendment rights are being attacked are living in la la land. Case in point, the OP's story. I work with a gaggle of libs and any time the current situation involving guns comes up, I'm routinely told I'm overreacting or being paranoid. Every journey begins with a single step. This whole damn mania against gun culture not only pisses me off, but has me very concerned. I know many here feel the same. This crap has got to stop.

Jenrick
January 24, 2013, 12:05 AM
Have them call their Hazmat center, they'll set them straight.

-Jenrick

Steve CT
January 24, 2013, 12:24 AM
A couple weeks ago I shipped a lower to my son's FFL, no problem from the local UPS hub, but no independent "storefront" UPS Store would touch it.

Kramer Krazy
January 24, 2013, 12:31 AM
I'm waiting to see if UPS responds to my email. It could have simply been that the woman misinterpreted something, but I want an official statement from the company since it was a hub and not some type of franchise. With all of the attacks being made on us law-abiding gun owners, I'm really starting to get a short fuse with the antis and their mostly ill-informed logic; often not based on fact but fear.

Gato MontÚs
January 24, 2013, 12:37 AM
I've had nothing but trouble from UPS Stores in the area. The main hub will ship and is relatively close by, but I usually just use USPS for long guns or parts.

No one seems to like the U.S. Postal Service, but they've always been a breeze to work with compared to the private couriers, at least IME.

Sorry to hear it though; shipping problems on top of firearm problems needing warranty work, sounds like my life!

Cesiumsponge
January 24, 2013, 12:53 AM
It's like dealing with the TSA. Sometimes you get a bulb that isn't too bright.

bushmaster1313
January 24, 2013, 12:56 AM
You could have mailed just the barrel, for that matter.

The Post Office accepts long guns

tactikel
January 24, 2013, 12:58 AM
I always ship "bicycle parts". I never tell anybody I own firearms ;)

Recon Ron
January 24, 2013, 01:02 AM
One stupid employee does not mean the whole company is behind her....


You can ship firearms, accessories and ammo through UPS no problem. The problem is this persons political agenda.

22-rimfire
January 24, 2013, 01:04 AM
I am with the "machined parts" description. It is not like you are doing anything illegal.

Had a gun shop tell me to ship a gun USPS as machine parts.... I just smiled and said, no thanks, regardless if it happens frequently.

Kramer Krazy
January 24, 2013, 01:52 AM
You can ship firearms, accessories and ammo through UPS no problem
Many years ago UPS refused to ship ammo I sold on Gunbroker (Winchester Black Talons). I then rewrote that they were in the description as "brass trinkets" and they were shipped. I always thought it was weird that they'd deliver ammo to my front door but would not let me ship them.

-v-
January 24, 2013, 01:55 AM
"machined parts" is what I always use. The less they know the better. If its something valuable, take out insurance on it. Both FedEx and UPS have stated loss rates of something like 0.1% of packages-of which many end up laying on the ground opened outside of a shipping hub.

BHP FAN
January 24, 2013, 02:31 AM
''Volkswagon crankshaft'' the hippies will love you.

evan price
January 24, 2013, 05:47 AM
And why did you even tell the nosy old biddy what was in the box in the first place? None of her business. If she asks, tell her "marital aids".

Double Naught Spy
January 24, 2013, 08:26 AM
People who don't believe that our 2nd amendment rights are being attacked are living in la la land. Case in point, the OP's story.

A company refusing to ship a barrel without information is not infringing upon the right to keep and bear arms.

And why did you even tell the nosy old biddy what was in the box in the first place? None of her business. If she asks, tell her "marital aids".

Shippers have the right to know what they are shipping. If the shipper covers the value of an item in shipment, they have a right to know what they are insuring.

evan price
January 24, 2013, 09:34 AM
Double naught...if I am not worried about insurance they can go twirl...as long as my package is not hazardous flammable or illegal..**** em.

sansone
January 24, 2013, 09:42 AM
refusing to ship a brrl is the stupidest thing I've heard today, but it's early :rolleyes:

Captains1911
January 24, 2013, 09:43 AM
When I'm asked I just say "machine part(s)" Technically it's not a lie, and I've never been probed further.

BSA1
January 24, 2013, 10:46 AM
I agree. Why not just mail it through USPS?

gossamer
January 24, 2013, 11:09 AM
I've had nothing but trouble from UPS Stores in the area. The main hub will ship and is relatively close by, but I usually just use USPS for long guns or parts.

No one seems to like the U.S. Postal Service, but they've always been a breeze to work with compared to the private couriers, at least IME.

Sorry to hear it though; shipping problems on top of firearm problems needing warranty work, sounds like my life!

Agreed on USPS. I have better pricing and more reliable delivery through them. UPS is second, but they are a bit more money. I am not well versed in all the ins and outs of their various shipping policies for firearms, but I've had good luck with USPS.

Pointshoot
January 24, 2013, 11:14 AM
BigJohn_1961 said: "People who don't believe that our 2nd amendment rights are being attacked are living in la la land. Case in point, the OP's story. I work with a gaggle of libs and any time the current situation involving guns comes up, I'm routinely told I'm overreacting or being paranoid. Every journey begins with a single step. This whole damn mania against gun culture not only pisses me off, but has me very concerned. I know many here feel the same. This crap has got to stop. "

This is an extremely important point. 90% of what people 'know' about the world outside of their own personal experience, comes from the media. That mainstream media is trying to paint the picture that guns and everything associated with them are 'bad'. Now most people who have a knee jerk response against guns, have no experience or knowledge with them. The media provides a few sound bites, and peoples imagination fills in all the 'horrible details'.
The media won't present a well reasoned and balanced viewpoint, for the most part. IMO Thats why its extremely important for each of us to take responsibility for taking people out to the range and creating positive experiences with guns and the people who use them. People see that the picture drawn for them which they added to in their own minds, isn't the way it really is. There's no media defense against that.

By the way - - I never use the term 'gun culture'. That puts it in the same category as a fad or hobby group. Those things come & go, and are subject to 'reform' (that is, propaganda lead 're-education'). Liberty, individual responsibility, and free choice arent just a fad.
Our liberties are being attack in many areas, not just the 2A. We are being tested as to what we'll go along with.

dirtykid
January 24, 2013, 12:40 PM
I have always labeled mine as "machine" or "motor" parts,
But I think I will use E. Prices description from now on,

"" marital aids "" that should kill any conversation they attempted to start !!

Ratshooter
January 24, 2013, 01:25 PM
I would have told her it was "curtain rods". Worked for Oswald.

And yes, use the U.S. Post Office next time. They need the money. I have mailed lots of gun stuff and several muzzle loaders through them. Always fast and so far nothing damaged.

Nicky Santoro
January 24, 2013, 02:03 PM
UPS Refused to Ship My Gun Barrel

I had a similar experience with the USPS. When asked what I was shipping, I said it was barrels from a shotgun. The clerk slammed the window closed and dived behind the counter. A supervisor came out and told me I couldn't use the USPS for that. Rather than explain why he was an idiot and wrong, I went to another PO, said it was steel tubing being sent for custom machine work, and off it went. That was exactly what it was. Remember that this is the "New America" now, land of the stupid and home of the wussie. It's best to tailor your words so as not to frighten the sheeple.

Infidel4life11
January 24, 2013, 02:14 PM
UPS just dropped off 2guns I ordered to my FFL not shipped from a FFL and misc gun parts with a1000rds of ammo to my door step.

CZguy
January 24, 2013, 02:14 PM
I just shipped a AK yesterday through FedEx, and when asked told them machine parts. But from now on I will use marital aids.

That's a good one.

Pismopal
January 24, 2013, 03:34 PM
This seems to me to be a case of "too much info"....when I ship things I just ship it..I don't think it is necessary to discuss the item with a clerk. I hand them a box..insure if appropriate and pay them...easy.

PGT
January 24, 2013, 03:49 PM
UPS Refused to Ship My Gun Barrel

I had a similar experience with the USPS. When asked what I was shipping, I said it was barrels from a shotgun. The clerk slammed the window closed and dived behind the counter. A supervisor came out and told me I couldn't use the USPS for that. Rather than explain why he was an idiot and wrong, I went to another PO, said it was steel tubing being sent for custom machine work, and off it went. That was exactly what it was. Remember that this is the "New America" now, land of the stupid and home of the wussie. It's best to tailor your words so as not to frighten the sheeple.
I guess you've forgotten the genesis of the phrase "Going postal", eh? :P

gossamer
January 24, 2013, 03:50 PM
And why did you even tell the nosy old biddy what was in the box in the first place? None of her business.
It amazes me sometimes how people do not read what they agree to:

UPS:
Right of Inspection
UPS reserves the right in its sole discretion to open and inspect any package tendered to it for transportation, but is not required to do so.

Fedex:
Inspection of Shipments
We may, at our sole discretion, open and inspect any shipment without notice.

She -- being a representative of "They/UPS" do, in fact, have and declare their right to know the contents of what they ship whether those contents be legal, illegal, or otherwise.

What's more, when you use their service, you accept their terms of service and grant them authority to check the contents of your package at their discretion without notifying you.

Period. Full stop.

Liberty Suppressors
January 24, 2013, 04:11 PM
We get barrels from UPS pretty much daily, I hope there's not some new reg to where they will stop shipping.

CZguy
January 24, 2013, 05:57 PM
We get barrels from UPS pretty much daily, I hope there's not some new reg to where they will stop shipping.

I think this is how rumors get started.

Period. Full stop.

How many kinds of stop are there?

btg3
January 24, 2013, 06:17 PM
Hey Kramer,
Taylors USPS office refused to ship my shotgun, but Duncan USPS did so gladly. Perhaps UPS has the same issue with not all staff have a competent understanding of rules/regs.

Considering printing their policy from their website, or show it to them on your iPad; or try another location.

mgkdrgn
January 24, 2013, 06:40 PM
I went to UPS today to ship a gun barrel back to the manufacturer for warranty work. When asked if the barrel was for a gun, I said that it was. Then, I was asked if it has a serial number. I told her that if it did, I would have shipped it through my FFL. She then pulled out a new policy she received a few days ago and read to me that they refuse to ship gun barrels and that I would have to go through an FFL. I told her that it was funny because they delivered it to my front door two days ago and never even asked for a signature as they dumped it off on my front poarch and left.

FedEx had no problems shipping it for me and I wrote UPS to tell them that they can keep their company policy because FedEx likes my money.
If, at a UPS hub, next words out of my mouth would have been "supervisor please".

I would have then told them why I was leaving, and going down the street to FedEx ground.

Texshooter
January 24, 2013, 09:04 PM
Don't use UPS for anything.

Besides any gun issues, they discriminate against the Boy Scouts of America.

No decent American should use them for anything.

Elkins45
January 24, 2013, 09:25 PM
Just shipped a Ruger Security Six to Ruger via ups. Printed label at home. Dropped in ups drop. Arrived at ruger no problems

You got lucky. While you didn't violate any laws you did violate their company policies which require that you pay for overnight shipping and that you declare it as a firearm.

You're lucky the package handlers didn't recognize the Ruger address and just walk out the door with it. The high rate of handgun theft is the stated reason they started requiring shipping them overnight.

I always use "machine parts" too, unless its a stock. Then it's a "wood carving".

JShirley
January 24, 2013, 09:30 PM
It is a legal requirement to declare firearms. OTOH, if what you're shipping isn't legally a firearm...

zxcvbob
January 24, 2013, 09:33 PM
It is a legal requirement to declare firearms. OTOH, if what you're shipping isn't legally a firearm...


Actually, it's not a legal requirement (not even for handguns) if you are shipping to a licensee or within your own state of residence. You may WANT to declare it for insurance purposes, but that's a different matter entirely.

Kramer Krazy
January 24, 2013, 11:06 PM
I'm not going to quote everyone, but I'll answer some questions that were asked...

* I went to UPS because it is close to work and has a much, much shorter line for when I'm on my lunch break

* I stated "barrel assembly" because I insured it for $750 (was sending it back for warranty work)

* I had the box completely sealed and she never saw it

* I comfirmed that it was a barrel when she asked because I didn't think it was an issue, and I preferred she didn't open the box, possibly recognize that it was the whole upper receiver for one of those evil AR-15s, and then freak out

BTW, I got a reply from UPS and it is just a bunch of of their policy with absolutely nothing stated about barrels. This is what I received:

===================================================

Thank you for your e-mail. Please note that automatic weapons are not authorized for shipment via our general UPS service offerings. In addition, there are multiple restrictions and requirements associated with transporting firearms in the UPS system.

The following lists explain who can send and receive shipments of firearms through UPS:

A Gun Manufacturer can ship firearms to the following receivers:

- Gun Manufacturer
- Licensed Gun Dealer
- Licensed Collector
- Individual (as a result of repair or adjustment only)
- Law Enforcement Agency (not a police officer at home)


A Licensed Gun Dealer can ship firearms to the following receivers:

- Licensed Gun dealer
- Licensed Collector
- Gun Manufacturer (as a result of repair or adjustment only)
- Law Enforcement Agency (not a police officer at home)


An Individual may ship firearms to a Gun Manufacturer only, for the purpose of repair or adjustment only. This is contingent on the individual not being prohibited by Federal, State, or local law to ship firearms. Please be aware that the shipment of a firearm from an individual to an individual is prohibited in the UPS system.

Additional information regarding the shipment of firearms in the UPS system is available at the following links:

http://www.ups.com/content/us/en/resources/ship/packaging/guidelines/firearms.html?srch_pos=1&srch_phr=firearms

http://www.ups.com/content/us/en/resources/service/terms/service.html


I am sorry for any inconvenience caused by these guidelines.

Please contact us if you need any additional assistance.

This morning I wrote back stating that this was NOT a firearm and bascially a chunk of metal no different than shipping a car exhaust pipe for as much as the BATF was concerned. I also pointed out that their policy stated...

"An Individual may ship firearms to a Gun Manufacturer only, for the purpose of repair or adjustment only"

I stated that even if the barrel was a firearm (which it is not), they should have shipped it because it was going back to the manufacturer for warranty work, I had all the paperwork proving it, and I even had the Return Authorization number written in four places on the box that corresponded with the paperwork I had.

It's been 15 hours and I have not received a reply.

r1derbike
January 25, 2013, 12:03 AM
I've got a local UPS drop that has asked me what was inside some boxes I shipped and received. They were pre-charged pneumatic air rifles. I correctly stated they were pneumatic pumps. No sense alarming anyone, when there is nothing to be alarmed about.

labhound
January 25, 2013, 12:32 AM
Just this week sent an SR45 back to Ruger for warranty work using the UPS overnight air prepaid label they e-mailed me. Their e-mail said not to take it to a UPS Store for shipment but to take it to a UPS Customer Center for shipment. Followed their directions, gun was accepted with no problem, no-one asked what was in the box and the gun was delivered at Ruger in Prescott AZ the next day. Sent my FNS-9 to FNH-USA back in June using the UPS second day air label they e-mailed me, dropping it off at the local UPS Store, no questions, no problem. Sent my XD45 back to Springfield Armory in September using the Fed-Ex label Springfield Armory had Fed-Ex e-mail me. Their e-mail noted some "Pack and Ship" stores won't accept firearms. I dropped the package off at the local Copico store (UPS and Fed-Ex drop off site), no questions, no problem. Side note, three of the last four new guns I have purchased have required warranty work, my Glock 19 gen 3 being the exception! :eek:

Kramer Krazy
January 31, 2013, 12:33 PM
Took them a while to admit the hub was wrong, so here is the most recent reply from UPS...

Thank you for your reply. I apologize for my delayed response. Your e-mail was forwarded to me by Julie J. for assistance. I can certainly understand your frustration and concern. I have confirmed that it is not UPS' policy to require the copy of an FFL when shipping a firearm or gun parts. The management personnel at your local Package Center have been informed of the bad information that you received to ensure this error does not occur in the future.

I am so sorry for the problems you encountered with this shipping location. I hope that you will afford us the opportunity to earn your trust and reestablish your faith in our service.

Please contact us if you need any additional assistance.

Sniper66
January 31, 2013, 12:54 PM
I had a similar problem with shipping a bolt to Anschutz. They told me I had to go to a special outlet and fill out a special form to send it. I said "bite me" and went to the USPS and had no problems. Unfortunately we will be getting more of this crap.

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