That may vary slightly from version to version of Firefox. The idea id to clear the cookie cache for THR.
Also, this question may be better served in this section of the forums (http://www.thehighroad.org/forumdisplay.php?f=18).
Another option is to remove THR from your favorites and replace it. THR Powered By Vbullitin should point to http://www.thehighroad.org/
April 18, 2014, 09:43 PM
Thanks! Will try that when I can get back to my main computer
April 18, 2014, 11:32 PM
Derek posted in a couple of other threads here in Tech Support that we were having some DNS issues. He switched us to a new DNS provider on 11 April, and he then optimized the DNS settings after getting few days of traffic to see what needed to be tweaked.
So, reloadron is spot on in his analysis that your access issues are almost certainly cached data pointing to the old DNS provider.
April 19, 2014, 07:26 PM
As I think about this, we had some issues that looked like DNS, so I switched DNS providers and the folks who originally complained said the problems were gone.
Now we're seeing other issues. Which means the change might have caused additional issues with some folks, or it could mean the original problem was something other than DNS, but intermittent, and it's popped back up again.
I'll look around and see if there's something else that looks suspicious.
It would help if you would see if you can duplicate the problem with multiple browsers when it happens though. If it's a residual issue related to DNS then refreshing caches might help (it shouldn't, but every software has bugs, and "what if a web site switches its DNS provider" isn't something commonly tested against.) If not, then it would still be a useful bit of data.
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