[cerberus]

http://www.glocktalk.com/showthread.php?threadid=278721

Seems SideArmor is still not getting the products to people who have had their Credit Cards charged.

[Big Bad Wolf]

Did Patricia hurt your wittle feewings at some point? :scrutiny:

[JohnBT]

" SideArmor still not getting it done "

Why tell us? Tell them. (If SideArmor is a them. If it's not a them, tell him or her or it.)

Just a suggestion.

John

[cerberus]

Because thats what a free public forum is all about. People who are thinking about placing their orders for holsters or any other item have a right to know what type of treatment and quality of products they will be getting. I have always posted true facts as they have happened to me or that others have posted. It's up to each person to trust this information or do their own asking questions from the vendors.

One fact I wish to point out is that many vendors like: Lightning Arms Sports:
Are vendors who place large orders with holster Mfg.s and Then having the stock in house charge a extra 20% to get you the products quickly. Nothing wrong with this as long as your willing to pay this extra 20%. But think about it this way when you place your order with the real Mfg.s of the products and your credit card is charged and you are left waiting for week after week. You are giving them a free loan of your money to run their company as they work on larger orders for vendors like :Lightning Arms Sports:. The question you should be asking is Lightning Arms Sports having their credit card charged before they have their order shipped? and do you want to be in the money loaning game?

Again I see nothing wrong with posting true and correct information in this or any other gun forum. I know for a fact their are two other gun forums who won't allow posting of this type if they are about vendors or Mfg's who advertise in their forums.

[lasports]

Ivan (cerberus)--

No doubt you spread the truth as you know it.
The only problem is your truth is not universal.

For example your discussion of our business dealing with customers and Milt Sparks. Unless you are in the business yourself you have no idea of the costs involved in running a business such as ours. More than once you have launched attacks at us and bemoaned our prices even though you have never been a customer and for obvious reasons will never be one.
You make it seem as though our vendors give us precedence over others.
Today if you could order from Milt Sparks you would receive a product in 8-12 weeks. Right now Sparks is working on our November 26, 2003 order.

As an interesting side note you once spoke highly of Sparks and Sidearmor, now another maker (GB); how long will it be before you trash him????

Truth is a fine thing. Your truth??????:rolleyes:

[JohnBT]

"...and do you want to be in the money loaning game?"

You looking to borrow some or are you just nosy?

John

[Big Bad Wolf]

Because thats what a free public forum is all about. People who are thinking about placing their orders for holsters or any other item have a right to know what type of treatment and quality of products they will be getting. I have always posted true facts as they have happened to me or that others have posted. It's up to each person to trust this information or do their own asking questions from the vendors.

Then why do you only single out Sidearmor for the practice of charging up front when ordering through their site and having long order to ship times when many other holster companies have the same policy about charging and the same if not longer waiting periods?

Again I see nothing wrong with posting true and correct information in this or any other gun forum. I know for a fact their are two other gun forums who won't allow posting of this type if they are about vendors or Mfg's who advertise in their forums.

Yep.

If you have a personal stake with an order that you are having problems with then you should take it up with the vendor. If after genuine attempts to settle a dispute have failed then post your experiance and seek advice. You have stated you have no horse with Sidearmor's summer sale so it is none of your concern and yet you have taken up a crusade to slander Sidearmor's name. This is why threads like this are not permitted on those forums because too many folks like yourself who have no buisness with the company attempt to offer you opionion which makes you rememble an ass.

You post only the facts that are compatable with your agenda. I noticed how you fail to mention in any of your threads how Sidearmor is paying for express shipping as a courtesy as well as a coupon for discount on their next order.

[Werewolf]

You make it seem as though our vendors give us precedence over others.If your business represents a sizable proportion of your vendor's business you can bet your bottom dollar they give you precedence over other smaller customers.

That may not be fair but it is reality. If a supplier must make a choice between fullfilling the order of a top 5 customer or a customer who only makes one or two small orders a year they're gonna fill the top 5's order every single time and sik a glad handin' marketing weenie on the small customer to make him feel needed and feel good about being stiffed (marketing guys are really good at that kind of thing). If you don't you will not be in business long at worst. At best you will be making just enough money to get by (which is the norm for small business in the USA - and it's why most small businesses stay small businesses).

Large, high dollar, repeat customers are a manufacturing firm's bread and butter. You don't stiff 'em. You don't piss 'em off. At least not if you wanna make money that is.

And if your customer is Walmart, Home Depot or Lowes watch how fast the marketing guys break out the knee pads, fold back their teeth and open their mouths when one of 'em calls with a problem. It is truly a sight to behold (but only if one has a strong stomach).

[lasports]

Werewolf--

You know naught of what you speak regarding us.
Take a look at our website and you will note we are a company of 2.

One more time--You go order from Sparks and you will have your holster in 8-12 weeks. If I placed the same order today I will not see it for 8-9 months. That is why we always tell our customers if we do not have stock or expect the product in within 6 weeks that they should order directly from Sparks. If you will note, Sparks does not have a large list of dealers.
Custom shops are small with long wait times. Another case in point is
Alessi Holsters. We are waiting for orders going back to December 2003.
I do not know of any individual customers waiting that length of time.

Yes we also order from Galco and that is another issue. When you order from a factory based business, the accessibility of products and waiting times are nil. But again you can find them on any street corner and many have questioned the quality of factory products when compared to the custom makers.

For all of you that think you know how the custom people do business I suggest you invest your hard earnings in your own business and deal with others who suggest they know more about your business than you and your vendor.

[cerberus]

No.(1)My post about credit cards being charged before their order was shipped is just making a truthful statment of facts as they have happened to myself and posted by others.

No.(2)I still think SideArmor and Milt Sparks build very well Engineered and Designed Holsters. Also both have very high quality.

No.(3) I have never bashed SideArmor or Lightning Arms Sports. I just have posted my thoughts about what I have found and what I think is happening. This may or may not be the real practice of the named vendors and Mfg.s it's just IMHO and If anyone should have any questions they should ask the vendors and Mfg.s what their policies are about when they charge your credit card. I know for a fact Milt Sparks and RM Holster charged my credit card only after shipping my order. This is the honest and proper way of doing it IMHO.

No.(4) I have never ordered from Lightning Arms Sports. And have no idea what their policies are or how they are charged for items they order. If someone should have questions I advise asking them. I have read many posts of people who have ordered from them and were very happy to pay the extra price to get their orders quicker.

I hope my replies have set the record as to what I think about the said vendors and Mfg's . If I have missed something feel free to ask.
:rolleyes:

[Werewolf]

Werewolf--You know naught of what you speak regarding us.
Take a look at our website and you will note we are a company of 2.

Touchy, Touchy.

Perhaps I should have used the more generic "one" in my post. I was not speaking about Lightning specificaly but about all companies generically. I apologize for any confusion or ill feeling that my poor communication skills may have caused.

I was, however, trying to explain that in real life some customers do take precedence over others and it is usually the case that the large customer gets the candy while the small customer gets the poop.

[cerberus]

It's the little piss ant's and I consider myself one of them.:D Who seldom if ever get the service the BIG Dogs get. It's just the facts of life. But once I was in this real old style BBQ joint Slicks run by a man and his family. It was lunch time and many were standing in line waiting to place their orders. In came one of the richest men in this small City with three of his clinets from out of town. I over heard him tell his clients it makes not a hoot to Slick who you are or how much money you have. Everyone stands and waits their turn everyone is treated the same.:) Slick was a real American this is what we need a lot more of in this Country today.;)

[lasports]

Werewolf--

Yes I was touchy and took your comments personally as your opening sentence addressed one of the comments in my post regarding "precedence".

To be honest Audrey and I tire of hearing others who have no knowledge of our business dealings with our custom vendors speak out as an authority and in some cases imply that because of us they have to wait longer to get their products because we come first. This could not be further from the truth. With all our custom vendors we get in line and in many cases wait 3 or more times longer than an individual's small direct order.

Of course this may be different when dealing with the factory producers who build for the large box retailers. Our busines has chosen not to go there.

Similar to our custom makers we do not give priority to any customer regardless of how long they have shopped with us or the size of their order(s). It is strictly first come first serve offering the best customer service we can to all.

It takes time to build a reputation and trust.
Therefore, please forgive my touchiness.

Regards,

Craig

[Big Bad Wolf]

cerberus:

I will ask you again now for a third time; why have you singled out Sidearmor for charging credit cards at the time of order and having an order to ship time delay when other companies like FIST/ Blade-Tech/ Tucker/ Kramer/ etc... all charge up front and have the same if not longer delays?

You have no involvement or order with their summer sale so don't try to pass off that you are just posting the truth. The truth would be posting every detail about a subject not just pointing out the negative responses. Posting half the story 's is not presenting the truth (see any John Kerry speech).

I already know why you are posting these threads pointing out Sidearmor and no one else; I just want to see if you will be man enough to admit it. I remember what happened to you at GT.

[cerberus]

I just happened to see this post about people waiting for orders from SA and their credit cards being charged before items were shipped. I don't know anything about Blade-Tech/ Tucker/ Kramer. I have never ordered from them. I have ordered from SA and know about their policies and their delays in shipping. As for what you know as to my so called reason as you put it "singled out Sidearmor " I don't feel I singled out Sidearmor about anything it's just they have had this policy and shipping delay problems. Also what does John Kerry have to do with this holster and credit card post? I have a feeling your just trying to gain some points with SA. :rolleyes:

[Big Bad Wolf]

I have a feeling your just trying to gain some points with SA.

Don't have too since I am good friends with the Sidearmor crew. I know first hand how they run their buisness and I am proud that I have a friendship with them.

I am just pointing out one person who claims he is "providing the truth" when it is obvious he is not. This would'nt have anything to do with this thread from GT last month would it?

http://www.glocktalk.com/showthread.php?s=&postid=2784647#post2784647

[..]

Sidearmor takes on a contract and they can't even fill their everyday orders. Priceless :rolleyes:

www.comp-tac.com No drama, no unamswered emails or phone calls, no stripped screws or busted clips, you get your order in a few days instead of weeks/months. They will customize any holster for you.

[JohnBT]

You own the company perchance?

That really would be priceless.

John

[cerberus]

I am glad you have admitted that you have close ties to SideArmor and their owners. And about the thread of mine on GT I just pointed out the fact that every time anyone asked a question about a holster it seemed to this poster IMHO that SideArmor was getting pushed pretty hard.:rolleyes: now there is nothing wrong with people telling others about a holster company if you read what I posted I was telling people about how my 4th Edt. SideArmor holster worked. I have never posted any negative thing about the quality of SideArmor products. I still feel Glock Talk"GT" is owned and controled by SideArmor this being the reason they at GT don't allow anyone to post anything not 100% good news about any product or service that are pushing on their forum.:mad: Kinda seems like dealing with the Russians IMHO:rolleyes:

[Nosferatu]

It's been said a thousand friggin times and I even said it in your last thread:

If you don't want your card charged, phone your order in. Website orders get processed automatically and will always be charged within a few days of the order. Patricia can either sit there and manually enter credit cards which takes a SIGNIFICANT amount of her time with the other paperwork she has to do (invoicing, shipping, banking, etc), or she can work on getting your orders out. Some levels of automation are necessary.

And yes, we and just about every other manufacturer do give preferential treatment to certain customers. Namely The US Army and Insight Technologies. Both have placed big orders for mounts and is what we are currently working on primarily. We cannot afford to piss them off or we will see no more orders from them. They are what keeps us in business.

[Big Bad Wolf]

I am glad you have admitted that you have close ties to SideArmor and their owners. And about the thread of mine on GT I just pointed out the fact that every time anyone asked a question about a holster it seemed to this poster IMHO that SideArmor was getting pushed pretty hard. now there is nothing wrong with people telling others about a holster company if you read what I posted I was telling people about how my 4th Edt. SideArmor holster worked. I have never posted any negative thing about the quality of SideArmor products. I still feel Glock Talk"GT" is owned and controled by SideArmor this being the reason they at GT don't allow anyone to post anything not 100% good news about any product or service that are pushing on their forum. Kinda seems like dealing with the Russians IMHO

I thought this little tantrum of yours was not directed at Sidearmor. :rolleyes:

I don't feel I singled out Sidearmor about anything

Here is what I saw in that thread, several folks on GT recommended that the poster check out Sidearmor holsters, you posted that the 4th gen IWB did not work out as will for you as another holster company did, which is fine. Then a few more pro-Sidearmor replies later you flipped! You could not stand that your post went virtually ignored and you went into a meltdown after a few more pro Sidearmor posts.

[Nosferatu]

Hmmm.....

Thread title:

SideArmor still not getting it done


I don't feel I singled out Sidearmor about anything

[Dr.Rob]

Um I'm wondering if this should be moved to "feedback"

Let's keep it civil folks.

[cerberus]

If your so worried Mr. Moderator why not just lock it?