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Another reason 911 is worthless.

Discussion in 'Legal' started by SomeKid, Apr 7, 2006.

  1. SomeKid

    SomeKid Well-Known Member

    We all heard about how bad the 911 service is around here, but this is even worse. (There is a video at the link.)


    And no, it won't get any better.

    Drudge also has this link, which has a transcript of the calls.

  2. MD_Willington

    MD_Willington Well-Known Member

    Cute kid, probably was told to call 911 if he needed help or someone was hurt, too bad his mom had to die like that...
  3. Justin

    Justin Moderator Staff Member

    "911 is a joke."

    -Public Enemy
  4. gunsmith

    gunsmith member

    what a heartless lowlife

    threatening that little boy while his mom is dying...poor kid.:(
  5. Shipwreck

    Shipwreck Well-Known Member

    I heard about this on talk radio on the way home. Sad...
  6. Furncliff

    Furncliff Well-Known Member

    If a 911 operator does not have the miniscule amount of SAVY it takes to tell if a young one is prankin or calling for help, he/she needs to find another job.. Lawsuit is justified, but Robert Turner has a long life ahead without his mother.
  7. Lupinus

    Lupinus Well-Known Member

    :cuss: :cuss: :cuss: :cuss:

    Fire the dumbass. Whats it going to take another person or two to die? I don't care how long you work there your screw up directly leads to someone dieing and you aren't fired? We aren't talking someone who was likly going to die anyway and a med student did a mild screw up. We are talking a dumbass directly contributing to someones death.

    Sorry but this hits clsoe to home. My mother had a stroke less then a month ago while I was at work and had to call 911, she had it in her sleep and luckily woke up. Good thing this moron didn't pick up maybe she would have thought my mother was drunk and let her die cause there was no one else home. And the thought of my mother dieing to an equivalent ammount of complete and udder stupidity is unthinkable and hits very clsoe to home. And then the idea that souch total incompatence doesn't lead to being fired? That leaves me sick to my stomache.
  8. LAK

    LAK Well-Known Member

    What? "Because of her years of service"?

    Don't get me wrong; I am surprized - not shocked.


  9. American By Blood

    American By Blood Well-Known Member

    This shouldn't be a surprise to anybody who has ever visited or lived in Detroit.

    The city is a little slice of the third world right in the American Midwest. Nothing there functions. Nothing. Schools, emergency services, sanitation, energy--none of it.

    I honestly can't think of a single place in America I'd want to live in less.
  10. Autolycus

    Autolycus Well-Known Member

    :fire: Firing her is the first thing that comes to mind after negligent homicide or manslaughter charges come about. Why would they think keeping her as an operator would be a good idea? She let a little boys mother die a death that was probably preventable had she not been an uptight idiot.
  11. Erebus

    Erebus Well-Known Member

    I thought that 911 operators were required to dispatch police at least no matter what they heard over the phone.

    Apparently not.....

    This is really disturbing.

    What does she do if someone reports a home invasion? Wait until she hears gunshots to dispatch?
  12. SMMAssociates

    SMMAssociates Well-Known Member

    Locally, the Township PD will send a car on just about any 911 call.

    Once in a while they won't bother, but you pretty much have to be the Chief of Police to not get a visit.

    There is one other possible exception - some "teenage hangout" pay phones (and some pay phones in our Mall) don't get a car anymore. Management at the "hangout" or the Mall Security folks are asked to have a look first.

    Most of the bogus calls seem to be accidental - either just a flat out mis-dial or somebody trying to dial internationally. Or somebody's little one....

    I did it twice.... Sort of.... A year or so before the 911 system turned on here, the telco operators would grab 911 calls and do what they could. Generally, it involved a transfer to the local PD, but don't forget that dialing "0" ("Operator") generally was the "911 System" in many areas many years ago. Anyway, I brought a communications program home from the office, and tried to dial something using the program's "phone book". The number was Long Distance, so it was preceded by a "1". "1 - 216 - xxx - xxxx". NBD.... However, the office phone system was set up so that it was necessary to dial "91" in order to access an "outside line". That, of course, generated "911".... I noticed it about five seconds after it dialed, and dumped the call. The Operator called back about 30 seconds after that....

    Also NBD 'cause in those days a car wouldn't be dispatched unless you asked, but it was about 0330 on the "family" phone line. Which rang in the bedroom too.... (The wife thinks 2130 is late....)

    Some years later I was given a "candy bar" style cellphone as a loaner. I programmed the local PD's "regular" number into "number 1". The phone is the type that will auto-dial whatever's in the first nine memory slots if you just lean on the button. Clipped it on my belt and forgot about it.

    I'm sitting in the chair at my desk ("armchair" type) yakking on the landline phone with a friend and the cellphone rings. It's the PD! "We wondered if you had a problem. We could hear you talking in the background, but...." Stupid chair arm was leaning on the "1".... I thanked the Dispatcher and pulled their number out of the phone. Problem was that I had always (and still have) a "clamshell" phone where you can't do that. The "candy bar" type have no button covers.... You can set 'em to "lock", but it's usually a PITA.:banghead:

    (My daughter's "candy bar" calls me and her friends regularly when she bumps it in her purse or pocket.... Can't get her to lock it either. Good thing we got a zillion minutes on the plan.... :evil: )

    Never got a car, though, unless you count the time a kid at the local BP mis-read a license plate and the PD showed up here wondering about a "drive-off". The car in question was parked at the body shop, and the license plate (we'd just gotten new ones) was in my trunk. Ooops.... Funny thing is that I usually have a scanner on, but for some reason didn't that Sunday morning....

  13. Mr.V.

    Mr.V. Well-Known Member

    See...that would bother me if didn't know that it takes up to 11 minutes (at least in LA) for any emergency service to show up at your door. Is there really that much to get upset about someone who very possibly was going to die from incompetent emergency services anyway?
  14. doggscube

    doggscube Well-Known Member

    I think the important word in that story is "Detroit." :uhoh:

    A few years ago when our son thought it was fun to call 911, the operator was very polite and understanding when he called back to find out if there was a real emergency. The operator even spent the time to talk to my son about the appropriate use of the 911 system.

  15. FireBreather01

    FireBreather01 Well-Known Member

    Given the established precedents/case law that clearly states that law enforcement has no duty to protect the citizenry from crime I wonder if those rulings will eventually come to encompass services like 911. It's there, but the govt has no duty to respond?:confused:
  16. Ungyo

    Ungyo New Member

  17. Zundfolge

    Zundfolge Well-Known Member

    A word: Seniority
    Another word: Union
  18. Creeping Incrementalism

    Creeping Incrementalism Well-Known Member

    No joke, I once had a roommate who accidentally dialed 911 while programming it into his speed dial.

    But did any of those previous cases have a celebrity attorney representin'?
  19. Pilgrim

    Pilgrim Well-Known Member

    The concept of 911 is merely a communications standardization tool. It does not guarantee you will get a qualified, quality dispatcher.

  20. SMMAssociates

    SMMAssociates Well-Known Member


    My vote is to NOT program 911 into a speed dialer unless it's a "TAP" phone where a BIG POLICE button is available and a little hard to press accidentally.

    My view there is that if you're screwed up enough to need a speed dialer to manage "911", you probably should be calling your favorite funeral home instead.

    (Old Russian joke: "When you are told by the KGB that you get one phone call, it's to call the undertaker.")

    IAC, I've heard more than one "I was programming" or "I was testing" excuse listening to the local PD handle those calls.

    911 really is just a way of centralizing (in some cases) emergency calls, so you don't need to know the local PD and FD numbers, and to provide high-quality Caller-ID service (name, location) to those who are going to handle the incident. There is an expectation of better service, and it probably would be better than going out on the front lawn and hollering, but it's not a direct line to God either....

    Problem, of course, is that there are humans involved....

    From what I've heard thus far about the instant case, I think I'd have sent a car. However there are areas where that's not necessarily possible. Locally, in the City, 911 response times for anything but "gunfire in process" tend to be measurable in days....


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