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ATI MS 380 Problem

Discussion in 'Handguns: Autoloaders' started by keller65, Aug 25, 2011.

  1. keller65

    keller65 Member

    Purchased this new at a show in Jacksonville,FL. Took it to the range a week later could not get thru ONE Mag before a shell jammed at it tried to load.
    ATI Customer service is terrible. It’s been weeks now and it is still sitting on my desk as a paper weight.
    I wanted to buy a nice carry piece but in an emergency, I would probably be dead.
    If your looking for something to fire at the range only, OK, but if your looking for self protection, don't buy ATI
  2. alsaqr

    alsaqr Well-Known Member

    i can't find out much about ATI guns, especially the .380. From the price it appears that the gun is made in another country.
  3. TexasRifleman

    TexasRifleman Moderator Emeritus

    Moved to Autoloaders from Activism.
  4. M2 Carbine

    M2 Carbine Well-Known Member

    The guns are made in Turkey.
    I haven't seen the MS 380 but I impulse bought a ATI C92.
    Excellent gun. I liked it so much I bought a second one, then a third one.
    Two friends have bought two each.
    The brother of one friend, after shooting mine bought one.
    The small local gun store manager says the ATI C92 is his best seller and every one that's bought one likes it.

    I have the Beretta Model 84 (.380) which I understand the ATI MS 380 is copied from. The Beretta is a good gun. I plan on looking for a ATI 380 at the next gun show.

    keller65, what ammo were you using? My 84 eats anything.
    Hope you get your problem taken care of.
  5. Shadow 7D

    Shadow 7D Well-Known Member

    I believe that those guns can use beretta parts.
    (sure they aren't made like stoeger, by a benelli (Beretta's parent Co.) company on old beretta equipement?)
  6. gym

    gym member

    Did you try a different mag?
  7. keller65

    keller65 Member

    Replacing the Mag goes to my displeasure about ATI Customer Service. I sent the original Mag back to them for replacement and its been almost 3 weeks and havent received one back. I have ordered one for the internet, paying for it myself. This whole experience makes me displeased with ATI and its products.
  8. steelbird

    steelbird Well-Known Member

    Just curious- did you get this at the fairgrounds show? Was there myself, and saw the MS380 there. What range do you shoot at?
  9. 1chemist

    1chemist Member

    Is keller65 a fraud?

    This person, keller65, also threadcrapped on my ATI MS380 review yesterday, over at Northwest Firearms Forum:
    I registered here at THR to warn y'all about this poster.

    Just like in this forum, the NWFA commenter is a new member who has never posted before.

    The screen name starting with "Kel" and located in Florida ought to tell you something.

    And the claim about ATI's customer service being "terrible" is blatantly untrue, according to NWFA members who actually know something about the company.

    My MS380 isn't a Swiss watch, but it functioned without a hitch on the widest hollowpoints and the nastiest old range ammo that I could feed it.
    Here's the video review if you don't feel like reading the NWFA thread:

    Until he provides some verifiable supporting information, I can't believe anything keller65 writes.
  10. harmon rabb

    harmon rabb Well-Known Member

    Conspiracy theory bro. I highly doubt he's a kel-tec employee. I bet he's someone with a legit complaint.
  11. 1chemist

    1chemist Member

    I don't think that you register for two new forums and make the utterly bogus claim that ATI customer service is "terrible" if you're legitimate.
  12. bdb benzino

    bdb benzino Well-Known Member

    My personal experience with ATI's customer service was outstanding, as good as S&W if not better. This guy is just mad and wants to tell everyone.
  13. Shadow 7D

    Shadow 7D Well-Known Member

    My issue is that this guy hasn't said what his issue is, other than he hates ATI CS

    I'm sure ATI's customer service is feeling close to the same about his
    I bet he's like Ms. Swan

    Details will help others answer the question, until then OPERATOR ERROR hasn't been ruled out.
  14. harmon rabb

    harmon rabb Well-Known Member

    He said he couldn't get through a mag without a jam. He sent in a mag for replacement and it's been 3 weeks, and hasn't received a new mag. It's all right in this thread.

    I believe he has a legitimate complaint and is ticked off.

    That said, I have an ATI 92C and it's awesome.
  15. keller65

    keller65 Member

    you are darn right i am mad. when you buy new, you expect it to work. in addition, i had it looked at by a number of people who have supported my complaint about it jamming as it attenpts to load into the chamber. i tried steal jacket, hollow point, different manufacturers of ammo with same result. yes i have never posted before, but i felt it was important enough to say something. as for customer service, i expedited the Mag back to ATI thinking that it might be the problem, well its been 3 weeks and i still havent gotten one back, and this after making numerous calls to them for resolution. furthermore, i traded in two nice carry pieces and cash for this. Mad, you bet i am. by the way, i purchased this for my wife as a carry piece. What if......
  16. Shadow 7D

    Shadow 7D Well-Known Member

    have you tried other mags, I think the beretta 84 series are interchangeable with them.
  17. keller65

    keller65 Member

    ms380 problem

    i have ordered a new mag online and will try to see if it resolves problem. i thought the beretta 84 was 13 round, will it still fit, the ms380 is 12.
    For those who think i am just a complainer, along with all the calls, i also sent ATI digital pictures clearly showing the problem.

    Attached Files:

  18. bdb benzino

    bdb benzino Well-Known Member

    How are they supposed to figure out the problem without the gun?
  19. keller65

    keller65 Member

    good point, you would of thought that they would of said that, but they didn't. oh, how about send it back and we will send you a new one, seeing as though its only a couple of weeks old. the pictures were only sent to them to identify and clearify the problem i was having. you would think that after seeing all the pictures identifying the problem, they would of wanted to get the gun back the verify that there were no manufacturing problems.
  20. keller65

    keller65 Member

    Ms 380 update

    `Just received a the new magazine (the one I paid for) from Centerfire Guns. IT did NOT fix the problem. Seems clear to me this MS380 and possible others are defective. if you dont carry, its no big deal, but if you carry, you may want to be sure to go to the range and do some serious shooting just to be sure.

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