As many of you know, the industry has seen a major spike in sales. This issue has overwhelmed the phone and email systems at PCO Intl. Our staff is working as quickly as possible to address customer inquires. They are being responded in the order they are received. Please allow 5 to 7 days for our staff to touch base with you regarding your inquiries. We are working to upgrade our systems and staff to open more lines of communication and reduce delays in our response time.
In the meantime please understand the situation in the industry as you are placing your orders. PCO Intl website is a catalog listing of obtainable products for customers as stated in our terms of service. Many of these products are in stock and ready to ship. Others, especially with tactical related items, are allocated. The availability and categorizing of allocated items change on a daily basis. Given the number of suppliers PCO Intl works with we do not have the technology available to us to place a real time stock availability listing on our website. We receive items from many of our 160 suppliers on a daily basis and work to fill orders in the order they are received as quickly as possible. This influx is has delayed our shipments an additional 2 to 3 weeks on top of our regular shipping time.
As the current laws restricting high capacity magazines and tactical style firearms have not changed, PCO Intl continues to accept orders for these items. These orders will be filled as soon as possible. Before placing your order, if you are concerned that an item is allocated, please contact a member of our staff about your product of interest before placing your order.
Those who choose to continue with an allocated item; our staff will communicate with you about the status of your order as it progresses. Placing an order for an allocated item reserves your place in line for shipment of the product. In addition your price is locked in at today's price. Please note that placing an item with our layaway option will also reserve your place in line and price. Those not in a rush for an item have the opportunity to save a significant amount of money on their order as prices across the industry continue to rise.
Thank you for your patience and cooperation. Our staff looks forward to working with each of you.
Sincerely,
PCO Intl CEO/President