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Powder Valley customer service

Discussion in 'General Gun Discussions' started by sublimaze41, Feb 24, 2009.

  1. sublimaze41

    sublimaze41 Active Member

    Jul 28, 2007
    Peoples Republic of Western New York
    I placed an order with Powder Valley a few weeks ago, I was lucky enough to score 2 eight pound IMR 4064. I have been patiently waiting for my package, tracking it along the way. It got here one day early and I was very happy to see the Fedex truck.
    I signed for my package and headed to the reloading room. I was very happy to get the IMR 4064, especially in the big jugs. My joy quickly turned to heartbreak when I saw what was in the box. I had received 2 one pound containers.
    I called powder valley and they fixed my problem immediately. The customer service lady said she would send out another powder the next day.

    I have always liked Powder Valley for their prices and good service. It is sure nice to have somebody running a business that takes care of the customer, hats off to them.
    Last edited: Feb 24, 2009

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