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Ruger is out o' control.'specialy with thier ROA's.

Discussion in 'Blackpowder' started by BADUNAME30, Oct 1, 2012.


    BADUNAME30 Well-Known Member

    Some o' you guys warned me.

    Remember that nickle 5.5" i bot a couple 3 sundays ago ?

    Well, if you recall, it came with an R&D .45LC but no factory C&B cylinder.
    I called Ruger the next day,(monday), to see if i could purchase a cylinder.
    They quoted me a price on the cylinder and told me it would be a 2 week turn around.I was also 'warned' that it would go thru a "safety check".
    No problem,it had a bit of a trigger issue.

    I've been waiting anxiously for Ruger to call me with thier findings.
    About 30 minutes ago Buster Brown knocked on my door and requested my signature for a package from NH.
    It was an obvious handgun box but i had gotten no phone call.

    To my delight, this is what i found inside.:D

    They did a lot more than install a C&B cylinder.

    What did they charge me ?
    I'll just say that Ruger can rely on me continualy bein a faithful customer.

    Oh yeah, and "two weeks" allmost to the hour.
    AMAZING customer service.
    These are the types of instances that warrant a pen to paper letter of acknowledgement.It reenforces this type of American quality business and customer service.
  2. zimmerstutzen

    zimmerstutzen Well-Known Member

    Jim, mebbe the doc has to back off a bit on yer meds.

    you got a bad bad case of it.
  3. Majes

    Majes Well-Known Member

    Whoa Jim, it was pretty before but man, looks like those folks over at Ruger are as proud of the thing as you are.
  4. Arkansas Paul

    Arkansas Paul Well-Known Member

    I'm not surprised. Ruger is freakin awesome.
  5. Patocazador

    Patocazador Well-Known Member

    Ruger sent me a new front sight blade free of charge. Only trouble is it's for a completely different gun and not even similar to the ROA sight.
  6. CraigC

    CraigC Well-Known Member

    Can't beat that with a stick! :D

    BADUNAME30 Well-Known Member

    Ya think zimm ? :D
    The money i saved on this Ruger escapade will be put to good use this friday on a T/C .45 stone sparked Hawken.:p

    BADUNAME30 Well-Known Member

    Thanx Majes. I think you could be right.
    No doubt they think highly of thier customers.;)

    BADUNAME30 Well-Known Member

    Got that right Paul.
  10. BADUNAME30

    BADUNAME30 Well-Known Member

    I'm sure a phone call would git a humble apollogy and yer correct sight right to ya Patocazador.
  11. BADUNAME30

    BADUNAME30 Well-Known Member

    Got that right Craig.
  12. Old Fuff

    Old Fuff Well-Known Member

    That's Ruger's solution to "a bit of a trigger issue." Some like it and some don't but the revolver will come back as "stock standard," or be returned with no work done.
  13. BADUNAME30

    BADUNAME30 Well-Known Member

    Until i learn, understand the function,and know what i'm doin in there. "stock standard" works fer me Fuff.
  14. J-Bar

    J-Bar Well-Known Member

    Mine's bigger than yours.

    It has a 7.5 inch barrel....
  15. 351 WINCHESTER

    351 WINCHESTER Well-Known Member

    Jim, Glad to see a happy customer. This was Bill Ruger's favorite gun. I guess the "legend" still lives on.
  16. BADUNAME30

    BADUNAME30 Well-Known Member

  17. BADUNAME30

    BADUNAME30 Well-Known Member

    Mmm..maybe i got an older 'smith there and he was feelin a bit nostalgic Ken.;)
  18. loose noose

    loose noose Well-Known Member

    Dang Jim, That there gun is just too pretty to be shot, tell ya what I'll do I'll gladly take it off your hands, and put a few rounds thru it, get er all nice and dirty and give it back to ya. That way ya won't mind shooting er as much. So what do ya think? I might just put a ding or two into the shiny finish, and a scratch or two into those grips. Come on what do ya think?:D
  19. BADUNAME30

    BADUNAME30 Well-Known Member

    Now ya really had me conciderin lettin 'er breath some warm Nevada air and puttin some of 'er soot onto the desert sand noose 'til ya said.....

    I have often thot o' loadin up my scoot and takin a ride that way jist to do some metal detectin in the desert out there.
    Mmmm....metal detectors in the T-bag and ROA's in the saddle bags.:cool:
  20. splattergun

    splattergun Well-Known Member

    Jim, it's this sort of customer service that tipped the balance into making me put the $ down for a Ruger American in .243 for my younger daughter today. I've owned a Ruger P89 for 15 years and have never had any issue with it. But I have no doubt that should I ever have the least trouble with either gun, Ruger will take care of it.

    I like the company.

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