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Taurus customer service, parts. Does anyone else carry Taurus parts?

Discussion in 'Handguns: General Discussion' started by lee n. field, Oct 20, 2003.

  1. lee n. field

    lee n. field Well-Known Member

    Taurus customer "service". Does anyone else carry Taurus parts?

    I broke the firing pin in my Taurus model 66 a couple months ago:

    Getting a replacement from Taurus has proved, ahhh, "trying".

    I called a day or two later, provided name, address, credit card, all that stuff., and ordered the part.

    And waited.

    I called the 17th of September, was told there was no record of the order, and reordered.

    I called the 29th, the computer systems were "in transition", the part was not yet in the new system, and couldn't be sent. <scowl> Class is coming up, I'd like to use that gun.

    Did I mention yet that my card was charged on 27 aug 2003 by Taurus Intl.?

    Today, 20 Oct 2003, I called. No record of order. "By the way, my card was charged for this on August 27th." "Just a minute." which was about 15 minutes ago. Good thing the boss' got a line on a voice over ip rig.

    I just want to get the gun working. It's an OK gun, not S&W quality, but OK. Right now it's the tactical equivalent of a pretty rock. My desire to have another is shrinking by the minute.

    Does anyone else sell Taurus parts? Brownell's doesn't, AFAIK.
    Last edited: Oct 20, 2003
  2. Glockster35

    Glockster35 Well-Known Member

    I have never heard of anyone else selling parts for the Tauri.

    That's one of the reasons I got rid of both of mine. The parts are hard to come by, and I am not willing to fork ou the cash each time to send it to them just to fix something I can do myself.
  3. Old Fuff

    Old Fuff Well-Known Member

    Numrich/Gunparts Corporation catalogs parts for some Taurus handguns. Check them out at: www.e-gunparts.com

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