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Old April 3, 2014, 03:32 PM   #1
ugaarguy
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Join Date: March 19, 2006
Posts: 10,483
Ruger SR556VT Recall Notice

From Ruger:
Quote:


WHY WE ARE RECALLING THESE RIFLES
We have determined that the disconnector in the two-stage trigger system on our SR-556VT™ modern sporting rifles was not properly heat treated by a vendor and that the disconnector can wear prematurely. This, in turn, can result in an unsafe condition in which the rifle delays firing (there is a delay in firing after the trigger is pulled) or doubles (discharging once when the trigger is pulled and again when the trigger is released). Although no incidents have been reported from the field, this is an important safety issue and we are therefore recalling the rifles.

HOW TO DETERMINE IF YOUR RIFLE NEEDS TO BE RECALLED
This disconnector is used only in the two-stage trigger system found in the SR-556VT™ models and no other models of the SR-556® are affected by the recall. However, at this point, all SR-556VT™ rifles manufactured to date are subject to the recall. The SR-556VT™ is distinctive looking as it is equipped with a fixed stock, brushed stainless steel barrel, Magpul® MOE® pistol grip and extended charging handle on the left side. Thus, if your rifle looks like the picture below, it IS subject to the recall. If you have any other model SR-556®, then your rifle IS NOT subject to the recall. If you have questions about whether your rifle is subject to the recall, you can contact our Newport Customer Service Department at 603-865-2442.





NEXT STEPS
We would like to arrange for the return of your rifle to have the disconnector replaced. (The instructions are outlined below.) We will pay all costs of shipping and expect to return your rifle within two weeks of the day we receive it. We recognize that this is an inconvenience so, as a thank you, we will include an extra magazine, a $24.95 value, at no charge to you when we return the rifle.


FAQS


HOW TO ARRANGE TO HAVE YOUR RIFLE RETROFITTED
Step 1 - Contact us via email, phone or fax and provide your name, address, telephone number, best time to call and the serial number of your rifle.

Provide your information by one of the following:
Email: recall@ruger.com Phone: 603-865-3100 Fax: 603-863-6165
Step 2 - We will verify that your rifle is subject to the recall and will send you a packing container, detailed instructions and shipping label so you can send your rifle to us FREE of charge.

Step 3 - We will retrofit your rifle and expect to return it within two weeks of the day we receive it.

Thank you,
Sturm, Ruger & Co., Inc.
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Old May 7, 2014, 06:37 PM   #2
Notoast
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Join Date: March 29, 2011
Location: Colorado Springs
Posts: 88
Mine didn't take two weeks, they returned it two business days after receiving it. They overnighted a shipping container the day after my phone call and I dropped the weapon off at the FedEx counter last Thursday. Received it back today (the following Wednesday). Good job Ruger.
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