Quantcast
One major reasons I use a Dillon press. - THR
THR  

Go Back   THR > Ammunition, Gear, and Firearm Help > Handloading and Reloading

Welcome to THR
You are currently viewing our site as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have, access to post topics, communicate privately with other members (PM), respond to polls, and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!


If you have any problems with the registration process or your account login, please visit the help section.

Reply
 
Thread Tools
Old June 7, 2016, 03:54 PM   #1
Japle
Member
 
 
Join Date: February 28, 2005
Posts: 910
One major reasons I use a Dillon press.

Back in the mid-90s, I bought a Dillon BL 550 and added an auto primer feed and an auto eject system. After 20 years and many tens of thousands of rounds, the primer slide started sticking. I tried cleaning and light polishing and some lube, but nothing worked. I emailed Dillon and a week later I had a new setup; not just the slide, but the whole thing. Free.
I got the new equipment adjusted and loaded 400 rounds of .45ACP without a bobble.
Dillon’s “No BS guarantee” is no BS!
__________________
John
Viera, Florida
Japle is offline  
Old June 7, 2016, 06:14 PM   #2
1KPerDay
Member
 
 
Join Date: January 19, 2006
Location: Happy Valley, UT
Posts: 11,669
Awesome.
__________________
Pet peeve: "You better send that defective __________ to me for proper disposal." Not original. Not funny. Not helpful. Please make it stop.
1KPerDay is offline  
Old June 7, 2016, 07:03 PM   #3
jmorris
Member
 
 
Join Date: September 30, 2005
Posts: 7,852
Yep, I have sent entire presses back to them over the years and they rebuilt them and sent them back to me on their dime (ok dollars).

That said I have also had good service from Lee (have to sent them photos of what broke), RCBS and Hornady too.

It's nice that Dillon set the customer service bar so high. I wish they would start making other things. A steak house would be nice, buy one steak and get the rest free next time your hungry, for the rest of your life....
__________________
"My right to swing my arm ends at the tip of your nose." Joe S.
jmorris is offline  
Old June 7, 2016, 08:59 PM   #4
Gearhead Jim
Member
 
 
Join Date: February 12, 2003
Location: Illinois
Posts: 315
I have one of the very earliest 650's. It had been a source of endless problems since purchase, we said it was named the "650" because I could never load more than 650 rds without something breaking or going out of adjustment. Lucky for me, I was getting lots of free ammo from my PD employer and didn't need the 650 much.

After I retired and the free ammo stopped, I started using the 650 more again. Lots of problems. About 2 years ago one of my many phone calls to Dillon about yet another problem, got a comment that mine was an early machine and they'd had lots of problems with them, it needed a new platform and lots of other parts. They sent me the parts free but some of them were incorrect, some were missing, the instructions were incomplete and/or misleading, and my repairs were turning into another FUBAR. Eventually, I persuaded a rep to tell me the process to return for rebuild. They really didn't want me sending it back, they only told me how when I said that "tomorrow, this machine will either be on it's way back to you or in the garbage can."

I had to pay for the shipping and a fee for the rebuild. I also asked them to install the parts to load .380 Auto, adjust properly and charge me whatever was appropriate for the parts and extra time, which they agreed to do. I sent them some empty cases and bullets to practice with, and a detailed letter explaining what to do.
The machine was returned to me at exactly the time when I told them in advance both by phone call and two letters, not to return it. It would have sat outside in the rain and snow for a month except for a neighbor. None of the dies were adjusted at all, and the dummy rounds they "loaded" had the FMJ bullets seated backwards, like wadcutters. Lots of other things were not set right, it became apparent that all of the new parts had been just slapped on and nothing was adjusted.

Eventually I got it running correctly, but it was a very long and unnecessarily difficult process. Basically, I like the 650. But the customer service experience was something less than great.
Gearhead Jim is offline  
Old June 7, 2016, 10:37 PM   #5
weaselfire
Member
 
 
Join Date: January 13, 2013
Posts: 36
FWIW, I've had similar results with Hornady and Lee. Can't say I've hit a bad experience with any reloading manufacturer.

Jeff

Sent from my XT1254 using Tapatalk
weaselfire is offline  
Old June 8, 2016, 09:47 AM   #6
Nature Boy
Member
 
 
Join Date: April 21, 2015
Posts: 1,038
Jim, if you ever decide to toss that 650 in the garbage again let me know.

I'll come pick it up....and I live in Texas
Nature Boy is online now  
Old June 8, 2016, 02:08 PM   #7
Ken C
Member
 
 
Join Date: November 23, 2006
Posts: 92
I bought a Dillon 450 in 1981/2. Upgraded to a 550 shortly thereafter. So, it's about 35 years old.

Read about Dillon's "refurb/refresh" service so I thought I'd give it a go. Took the press to them last week, picked it up today. All I can say is it looks brand new. Plus, they replaced a whole bunch of stuff, link arms, bearings, sprockets, powder system, etc.

Now, it did cost $45, which was probably for the new paint job. I guessing their hourly shop rate is a whole lot more.

Anyhow, kudos to the industry and in particular Dillon Precision. Thank you.
Ken C is offline  
Old June 8, 2016, 08:29 PM   #8
Gearhead Jim
Member
 
 
Join Date: February 12, 2003
Location: Illinois
Posts: 315
"Jim, if you ever decide to toss that 650 in the garbage again let me know.

I'll come pick it up....and I live in Texas"


After getting everything working properly, I loaded 5,000 rds of .380 and no problems with the press. I think it's behaving itself now.

But, thanks for your offer!
Gearhead Jim is offline  
Old June 8, 2016, 09:06 PM   #9
joem1945
Member
 
 
Join Date: October 6, 2014
Posts: 2,001
I bought my 650 about 1995. I've worn out a few parts and Dillon sent me replacements at N/C. Unknown number of rounds loaded but it's many. I did wear out a Dillon tumbler but it was running 24/7 for quite a while. Likewise I wore out a RCBs sidewinder tumbler.
joem1945 is offline  
Old June 8, 2016, 10:06 PM   #10
Sniper66
Member
 
 
Join Date: January 22, 2012
Location: Kansas
Posts: 1,112
I too have had great no-questions service from RCBS.
Sniper66 is offline  
Old June 9, 2016, 10:11 AM   #11
Nature Boy
Member
 
 
Join Date: April 21, 2015
Posts: 1,038
Quote:
After getting everything working properly, I loaded 5,000 rds of .380 and no problems with the press. I think it's behaving itself now.

But, thanks for your offer!
Just letting you know, I'm here to help (lol!)
Nature Boy is online now  
Old June 9, 2016, 10:16 PM   #12
SwaneeSR
Member
 
 
Join Date: January 1, 2015
Location: Minnesota
Posts: 576
Jim - Be sure to include me on your "trash" post to Nature boy. It will be a google Maps race to your trash can.

I like my chances to beat the Texan.......... Straight down I94/I90 for me.....

So I have had good luck with support from Green and Red vendors. RCBS stepped up when my purchased item had missing parts.

My Dillon 550b has had no issues thus far over the past few years. I guess these things take a few decades to wear out.

Swanee
SwaneeSR is offline  
Old June 10, 2016, 07:48 PM   #13
Gearhead Jim
Member
 
 
Join Date: February 12, 2003
Location: Illinois
Posts: 315
A good sense of humor makes reloading more fun...
Gearhead Jim is offline  
Old June 12, 2016, 04:58 AM   #14
rskent
Member
 
 
Join Date: May 28, 2006
Location: The land of blue sky and sunshine
Posts: 1,139
Gearhead, Are you sure that press is blue? I don't think I have ever heard of anyone having problems with them. Customer service wise, anyway.
__________________
How can you not love a G19?
Steve
rskent is offline  
Old June 12, 2016, 09:58 PM   #15
Nature Boy
Member
 
 
Join Date: April 21, 2015
Posts: 1,038
I was starting to wonder the same thing. Dillon presses are forged in the heart of Valhalla by the hand of Thor himself. There's never anything wrong with them!
Nature Boy is online now  
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 10:15 AM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
This site, its contents, Shooting Reviews, and its contents are Copyright (c) 2010-2016 Firearms Forum, Inc.
IMPORTANT DISCLAIMER
Although The High Road has attempted to provide accurate information on the forum, The High Road assumes no responsibility for the accuracy of the information. All information is provided "as is" with all faults without warranty of any kind, either express or implied. Neither The High Road nor any of its directors, members, managers, employees, agents, vendors, or suppliers will be liable for any direct, indirect, general, bodily injury, compensatory, special, punitive, consequential, or incidental damages including, without limitation, lost profits or revenues, costs of replacement goods, loss or damage to data arising out of the use or inability to use this forum or any services associated with this forum, or damages from the use of or reliance on the information present on this forum, even if you have been advised of the possibility of such damages.