Quantcast
What bothers you most about brick and mortar gun stores? - THR
THR  

Go Back   THR > Social Situations > General Gun Discussions

Welcome to THR
You are currently viewing our site as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have, access to post topics, communicate privately with other members (PM), respond to polls, and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!


If you have any problems with the registration process or your account login, please visit the help section.

View Poll Results: What bothers you most about local gun sellers?
Minimal stock on hand 81 31.15%
Sky-high pricing 151 58.08%
Opinionated sales staff 116 44.62%
Lack of knowledge of sales staff 94 36.15%
Special pricing for special people - and you ain't special! 47 18.08%
High transfer fees 68 26.15%
Cluttered, dirty, or disorganized store 36 13.85%
Slow fulfillment of special orders 23 8.85%
No support after sale 30 11.54%
Charges extra for credit cards 48 18.46%
Multiple Choice Poll. Voters: 260. You may not vote on this poll

Reply
 
Thread Tools
Old September 23, 2014, 03:24 PM   #1
Teachu2
Member
 
 
Join Date: January 17, 2012
Location: Keene, CA
Posts: 1,524
What bothers you most about brick and mortar gun stores?

So what is it about your LGS(s) that bugs you enough to look elsewhere? Multiple choices allowed.

Last edited by Teachu2; September 23, 2014 at 03:34 PM.
Teachu2 is offline  
Old September 23, 2014, 03:28 PM   #2
trapper1
Member
 
 
Join Date: March 29, 2011
Location: NW Ohio
Posts: 66
NIB prices on used guns. Regulars that set around, watching, listening, and barking opinions.
trapper1 is offline  
Old September 23, 2014, 03:34 PM   #3
dogmush
Member
 
 
Join Date: May 7, 2008
Location: Tampa
Posts: 554
The employees that are too scared to admit they don't know, so they make something up.
dogmush is offline  
Old September 23, 2014, 03:37 PM   #4
rcmodel
Contributing Member
 
 
Join Date: September 17, 2007
Location: Eastern KS
Posts: 49,372
One place in particular has a couple of young guys working there that know more about my business then I do.

I went in once to look at the then new SIG P-238 they had just received.
And I had the money in my pocket to buy it, and intended too.

But the store clerk-jerk insisted I didn't want a SIG.
I wanted a Glock, as it would be simpler for an old man like me to operate!

Needless to say, I told him where he could put his Glock, and his opinion of my gun needs.

rc
__________________
Don't put all your eggs in one basket.
Or all your primers in a glass jar!
rcmodel is offline  
Old September 23, 2014, 03:38 PM   #5
SleazyRider
Member
 
 
Join Date: February 25, 2008
Location: New York
Posts: 1,681
Uninformed, unhelpful, "take it or leave it" attitude. My particular LGS---hopefully not yours---attempts to make up for their poor business practices by inflated prices. They are what drives me to Internet sales.
__________________
No one who is young is ever going to be old.

---JOHN STEINBECK, East of Eden
SleazyRider is offline  
Old September 23, 2014, 03:39 PM   #6
cologuy
Member
 
 
Join Date: May 20, 2009
Posts: 83
I voted NONE. None of the things you've listed apply to my favorite LGS. They're expanding, knowledgable, and they remember my name even when I haven't been there in months. I certainly hope my LGS isn't the exception, if it is I feel sorry for you guys.
cologuy is offline  
Old September 23, 2014, 03:44 PM   #7
Captcurt
Member
 
 
Join Date: August 9, 2010
Location: Ozark Mountains of Arkansas
Posts: 1,038
Two out of four is still batting 500.

I have two local stores that are very good bordering on great. The small one doesn't have as much inventory as the large one, but the prices decent and they are very helpful. The larger store has good everything and has distributors that are able and willing to supply them with hard to get items. There are two more stores that I will never walk into again. Sales staff are surly, prices suck, and one owner is downright rude. I came very close to pulling him over the counter one time. If his helper wasn't a karate instructor I would have.
__________________
In God we trust, all others pay cash!
Captcurt is online now  
Old September 23, 2014, 03:48 PM   #8
nugun55
Member
 
 
Join Date: July 7, 2014
Posts: 30
My LGS is Florida Gun Exchange. They've always treated me well and for the most part their prices are in line with online. I've done price matching with no problem. They have a very large stock and keep a nice store.

Their transfer fees are above average. But, they are in the business of selling guns, not transferring someone else's sale.
nugun55 is offline  
Old September 23, 2014, 04:03 PM   #9
Steel Horse Rider
Member
 
 
Join Date: January 4, 2012
Location: Loveland, Colorado
Posts: 1,301
I don't think I have experienced any of the problems you listed, but then I am a regular customer for guns, ammo, reloading supplies, cleaning supplies, and targets so I guess I am what you would call a "special customer" because I do get offered a discount on some items (I don't ask for one because I think their prices are already fair) and I can touch, fondle, and otherwise examine things before I slap down my money to buy.

Are you going to do a similar poll on what folks dislike about buying online?
Steel Horse Rider is offline  
Old September 23, 2014, 04:08 PM   #10
Schwing
Member
 
 
Join Date: June 3, 2013
Location: Layton Utah
Posts: 1,075
I have to go with cologuy's thoughts. My LGS is impactguns in Ogden. It has very knowledgeable staff, a nice range, decent pricing and they warranty every firearm they sell for life. I have had them do repairs twice with zero hoops to jump through.
__________________
God created man; Samuel Colt made them equal
Schwing is offline  
Old September 23, 2014, 04:11 PM   #11
nugun55
Member
 
 
Join Date: July 7, 2014
Posts: 30
Ogden, Utah. Seems they used to have really good gunsmith & builder there, once upon a time.
nugun55 is offline  
Old September 23, 2014, 04:17 PM   #12
stonecutter2
Member
 
 
Join Date: January 29, 2009
Location: Bloomington, IL
Posts: 805
I've made a habit of stopping in at the LGS more often, looking for ammo or reloading supplies. I've been finding a little more friendly treatment lately. Although, I did just do a transfer - because they didn't have anything Sig in stock, let alone the model I wanted.

Price is a big factor in purchases (not the only factor, I know), and internet wins on that front because of your ability to weed out the high priced places, pay shipping and do a transfer.

I found my P238 with shipping included and was happy.

I think a LGS has a really tough deck stacked against them, but there will probably always be those who just "want it now."
__________________
"If a thief is found breaking in and is struck so that he dies, there shall be no bloodguilt for him" Exodus 22:2
stonecutter2 is offline  
Old September 23, 2014, 04:34 PM   #13
chicharrones
Contributing Member
 
 
Join Date: January 19, 2010
Location: Galveston Bay is an Hour Away
Posts: 2,259
What bothers me the most?

Having to drive there.
__________________
4920616d20286e6f74292049726f6e204d616e
chicharrones is offline  
Old September 23, 2014, 04:39 PM   #14
Bullnettles
Member
 
 
Join Date: November 30, 2008
Location: Houston
Posts: 439
Have a small LGS that's less than a year old, but I buy everything I can through them. Excellent service, and great group of guys.
__________________
Thomas Jefferson
"The constitutions of most of our States assert that all power is inherent in the people; that... it is their right and duty to be at all times armed."
Bullnettles is offline  
Old September 23, 2014, 04:45 PM   #15
Teachu2
Member
 
 
Join Date: January 17, 2012
Location: Keene, CA
Posts: 1,524
Quote:
Originally Posted by Steel Horse Rider View Post
Are you going to do a similar poll on what folks dislike about buying online?
That one is already up and running - you sly ol' dog, you!
Teachu2 is offline  
Old September 23, 2014, 04:57 PM   #16
Comrade Mike
Member
 
 
Join Date: April 16, 2013
Posts: 682
Poor customer service, over inflated prices and elitist "I know better than you do" attitudes. Which is why I switched to buying online.
Comrade Mike is offline  
Old September 23, 2014, 05:01 PM   #17
gamestalker
Member
 
 
Join Date: September 10, 2008
Location: SW Arizona
Posts: 7,228
For me, it is a combination of elements that get under my skin.

For example, I walk into one LGS and the same powder I just bought down the street is $10+ more per lb.. The same bullets are $5 - $7 more.

Then when I ask for a certain powder, the clerk asks me what I'm loading with it, then tells me no, that won't work and starts to put it back. This happened yet again in the same store, in which I asked for IMR-7828 and the clerk said all we have is the SSC, it can't be used in the same application as standard cut 7828, and then actually tried to stop me from buying it, say what?

Same store as above, I asked the clerk if they had any IMR-4350, he goes in back and comes back with H4350. I pointed out the mistake, and he says it's the same thing as IMR. I just shook my head and told him I'll wait until IMR is available.

Then there is the H110 / 296 thing. Same store, and he tries telling me that H110 isn't the same as 296, cause I ask for either one of the two. He says, you know they are two completely different powders, with different burn rates, right?

Then they try to convince me to just use standard primers for my 296 / H110 loads, instead of the magnum primers I asked for.

I go through this garbage every single time I shop in that place. They always try to police my reloading component purchases.

GS
gamestalker is offline  
Old September 23, 2014, 05:29 PM   #18
Teachu2
Member
 
 
Join Date: January 17, 2012
Location: Keene, CA
Posts: 1,524
Quote:
Originally Posted by gamestalker View Post
For me, it is a combination of elements that get under my skin.

For example, I walk into one LGS and the same powder I just bought down the street is $10+ more per lb.. The same bullets are $5 - $7 more.

Then when I ask for a certain powder, the clerk asks me what I'm loading with it, then tells me no, that won't work and starts to put it back. This happened yet again in the same store, in which I asked for IMR-7828 and the clerk said all we have is the SSC, it can't be used in the same application as standard cut 7828, and then actually tried to stop me from buying it, say what?

Same store as above, I asked the clerk if they had any IMR-4350, he goes in back and comes back with H4350. I pointed out the mistake, and he says it's the same thing as IMR. I just shook my head and told him I'll wait until IMR is available.

Then there is the H110 / 296 thing. Same store, and he tries telling me that H110 isn't the same as 296, cause I ask for either one of the two. He says, you know they are two completely different powders, with different burn rates, right?

Then they try to convince me to just use standard primers for my 296 / H110 loads, instead of the magnum primers I asked for.

I go through this garbage every single time I shop in that place. They always try to police my reloading component purchases.

GS
Next time tell him you are blowing up stumps, Magnum stumps.....
Teachu2 is offline  
Old September 23, 2014, 05:45 PM   #19
Swing
Member
 
 
Join Date: March 17, 2012
Posts: 750
Quote:
Which is why I switched to buying online.
^. I think a lot of people are in this boat. To comply with the law with respect to transfers is the only reason why I do any business with local dealers (Title I through a FFL, Title II transfers through a FFL/SOT). I wouldn't ever set foot in a LGS again if said requirement didn't exist.
Swing is offline  
Old September 23, 2014, 06:20 PM   #20
orionengnr
Member
 
 
Join Date: January 3, 2005
Posts: 4,813
The fact that they always seem to have something that I want.
And if they don't, they're happy to order it for me.
orionengnr is offline  
Old September 23, 2014, 06:41 PM   #21
250 Savage
Member
 
 
Join Date: October 3, 2012
Location: KS
Posts: 9
For me it's sales tax. It's much less expensive to pay for shipping and a 4473 than it is to pay close to 10% on the price of a (usually more expensive) firearm. Ammo is a lot cheaper, the tax not so bad.
250 Savage is offline  
Old September 23, 2014, 06:54 PM   #22
cowtownup
Member
 
 
Join Date: January 9, 2013
Location: Eastern NC
Posts: 354
I have always elected to save a few dollars by buying online instead of building a relationship with a particular LGS. For example I just bought a Vortex HST scope.. Price at LGS was $610 out the door, however I got it from a colonial armory out of TN for $550 shipped... That $60 savings afforded me a set of Burris Sig Z rings. I don't feel so bad, I buy most of my powder from them... LOL
cowtownup is offline  
Old September 23, 2014, 06:58 PM   #23
toivo
Member
 
 
Join Date: May 27, 2005
Location: New York State
Posts: 1,981
I voted "sky-high prices."

In theory I'd like to support brick-and-mortar stores, but when I recently went into one of the larger local establishments and saw Federal Automatch .22LR in 325 bulk packs for $39.99, I had to question that support. That's more than 10 a round for bulk ammo. The same ammo is half that price in big box stores and online. That's an unacceptable difference to me.
toivo is offline  
Old September 23, 2014, 07:00 PM   #24
Mosin Bubba
Member
 
 
Join Date: July 5, 2012
Posts: 105
My LGS has some good guys, but their prices range from a bit high to just plain stupid. I like them, and I much prefer to buy guns in person. But if he is selling a gun for 30-40% more than it's going for online, screw it, I'm going to Bud's.

The owner is also a gunsmith, and runs his operation for that in the same building. If I need some advice, I will drop by there and ask, and buy a few boxes of ammo to try and make it worth his while.
Mosin Bubba is offline  
Old September 23, 2014, 07:01 PM   #25
matrem
Member
 
 
Join Date: July 8, 2008
Location: Central Ohio
Posts: 1,286
I'm glad to have several within an hours drive, and I understand that it'd be awful hard for them to price match the folks with almost no overhead, and I don't even expect them to.

A problem I've detected in "gun counter guy" since the seventies, and it's gotten far worse in the last few years:
Unless I frequent that store and they know me, some of them seem to act as experts in all firearm subjects, when they clearly are not.

I can imagine that most of them deal with all kinds of self proclaimed"experts" as well, but dang it, don't assume I'm a novice & need your advice unless I ask for it. Just might end up embarrassing for you.
Couple months back, watched my brother grab his filled out paper work & walk away from a $1300 shotgun sitting on the counter, the guy didn't know when to close his mouth.
__________________
NRA Life Member
The Bill Of Rights limits Government
Not ever to be construed any other way
matrem is offline  
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 08:25 AM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Optimisation by vB Optimise.
This site, its contents, Shooting Reviews, and its contents are Copyright (c) 2010-2013 Firearms Forum, Inc.
IMPORTANT DISCLAIMER
Although The High Road has attempted to provide accurate information on the forum, The High Road assumes no responsibility for the accuracy of the information. All information is provided "as is" with all faults without warranty of any kind, either express or implied. Neither The High Road nor any of its directors, members, managers, employees, agents, vendors, or suppliers will be liable for any direct, indirect, general, bodily injury, compensatory, special, punitive, consequential, or incidental damages including, without limitation, lost profits or revenues, costs of replacement goods, loss or damage to data arising out of the use or inability to use this forum or any services associated with this forum, or damages from the use of or reliance on the information present on this forum, even if you have been advised of the possibility of such damages.