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Old September 29, 2013, 01:46 PM   #76
Rule3
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If you wait to send it in you are just further back in the line. First in, First out.

So you wait either way just longer.

It's not a disgrace it's very smart business from a liability standpoint. They found a problem so get them out of peoples hands who will not listen to the warning and still fire it.
Then something bad happens and they will be the first to blame SA.

Same as folks who disregard reloading data and warnings and then blow up a gun, then it's the powder or guns fault
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Old September 29, 2013, 06:18 PM   #77
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Can anyone else confirm that the "issue" is with partially depressed grip safety levers allowing the striker to trip/fire as the slide closes?

I might have to try that, under controlled conditions on the outdoor range with a 20' high backstop.
And if it really is the issue, I'll likely just bulk up the GS and wait for SA-inc to get their act together before sending in my guns.
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Old September 29, 2013, 06:36 PM   #78
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Quote:
Originally Posted by Rule3
It's not a disgrace it's very smart business from a liability standpoint. They found a problem so get them out of peoples hands who will not listen to the warning and still fire it.
I consider their lack of honesty to be a disgrace!! Read the last sentence. That was all they had to do until they identify a solution to the problem.

"We understand that our decision to announce a voluntary safety recall without a final solution in place has caused confusion and frustration. We sincerely apologize for that inconvenience. However, your safety is, and always has been, our paramount concern. And that is why we decided to issue the voluntary safety recall before we had a guaranteed upgrade solution in place.

Our decision not to wait was based on putting you, our customer, first. Some companies build in several weeks of lead time before announcing their recalls. But, we didn't feel that was the most responsible approach in this case since our priority is your safety.

Please know that we are committed to resolving this matter as quickly as possible and we are committed to ensuring that you will be very pleased with your upgraded 3.3 XD-S™. As a reminder, do not use your 3.3 XD-S™ until the upgrade has been performed."
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Old September 29, 2013, 06:37 PM   #79
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Quote:
Originally Posted by Rule3
If you wait to send it in you are just further back in the line. First in, First out.

So you wait either way just longer.
<shrug> Only an Issue for those who are not using their pistols at all prior to shipping them back.
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Old September 29, 2013, 06:39 PM   #80
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Frankly this does not look promising at all. If they have not identified a fix yet, it may not be fixable without some other serious compromise.
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Old September 29, 2013, 07:31 PM   #81
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Quote:
Originally Posted by 1858 View Post
I consider their lack of honesty to be a disgrace!! Read the last sentence. That was all they had to do until they identify a solution to the problem.

As a reminder, do not use your 3.3 XD-S until the upgrade has been performed."
You give a lot of people more credit than they deserve. Do you really think they will stop using them? There are several posts in this thread that state they will or not even send it back.

I went through the Ruger LCP recall, The SW Walther 380 recall, Now the SW Shield is borderline both trigger and bulging brass in 9mm. I do not like sending them in anymore than anyone else. But would rather let them have them and be in line to get it fixed than just holding it here in my safe. I never had a problem with SA and the XD and XDm. I have other guns to play with, if it was my first and only than sure I would be more upset.

I have reached a point where I don't care any more, Problems with many other "new" guns not recalls, just expensive guns that did not function so it gets old. I get more upset buying an expensive gun and it jams, stovepipes, FT fire or feed and then the company tries to make it your fault.

Probably write a book but it's a whole other topic,
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Old September 30, 2013, 09:04 AM   #82
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Quote:
Originally Posted by 1858
I consider their lack of honesty to be a disgrace!!
I wholeheartedly agree with you.

I think that it is utterly reprehensible.
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Old September 30, 2013, 09:48 AM   #83
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I've been following this recall, as an xds owner and a businessman, and SA has handled this recall poorly (huge understatement). Poor communication (or even zero communication), lack of transparency which is critical to protect the brand in a crisis/recall and inconsistent messaging.

Will they recover? Sure. A few years from now this will be a footnote however many will remember, specially if SA tries to release a "new" firearm of any type.
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Old September 30, 2013, 11:06 AM   #84
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I have one that I am waiting for. SA really messed this up. I doubt I will trust them ever again.
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Old September 30, 2013, 12:33 PM   #85
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Feels like the public was used as unpaid beta testers for their XDs line. As I understand it, the flaw was reported to SA by users, not identified by their own internal QC process.

Very sloppy on their part. But, having seen it's a problem, they're (hopefully) doing something to correct the flaw. So far, they certainly haven't been inspiring any confidence.

Today marks 1 month since I sent mine in. I hope to get it back before Thanksgiving, but that seems optimistic right now. Maybe xmas...
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Old September 30, 2013, 01:00 PM   #86
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I know everyone is pissed about being without their guns, but we have to be patient. If they can't fix it I imagine they will offer the 3.8 in trade or offer refunds.

It sounds to me like they identified a potentially dangerous situation and called them back for our safety, and certainly for liability. Isn't that the responsible thing to do rather than take the time to figure out a fix while people are out walking around with a potentially defective and dangerous gun?

Personally, I think there is no problem with my gun, but if something happened, and I had an accident with an injury to myself or someone else, and I didn't send the gun in when they have spread the news far and wide that repairs are needed, who do you think would be held liable???? I would, because I was notified that I had an unsafe gun, and I chose to not send it in. I understand waiting for the que to shrink a bit, but I'd seriously rethink carrying the gun when they have specifically said "do not use it."

JMO. Yours will undoubtedly differ.
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Old September 30, 2013, 01:14 PM   #87
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Quote:
Originally Posted by 460Kodiak
I understand waiting for the que to shrink a bit, but I'd seriously rethink carrying the gun when they have specifically said "do not use it."
I agree. Since reading about the Recall, I do not carry it and only use it for developing both loads and muscle memory for its particular form factor (for the time when a will use it for carry). I also will not charge it with a mag containing more than one round ... JIC.
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Old September 30, 2013, 03:45 PM   #88
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I ordered a spare magazine from SA. That was three months ago. I don't have it yet. If they can't even send a magazine in a reasonable amount of time I hate to think when I may get my gun back.
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Old October 1, 2013, 11:47 AM   #89
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Quote:
Originally Posted by 460Kodiak View Post
I know everyone is pissed about being without their guns, but we have to be patient. If they can't fix it I imagine they will offer the 3.8 in trade or offer refunds.

It sounds to me like they identified a potentially dangerous situation and called them back for our safety, and certainly for liability. Isn't that the responsible thing to do rather than take the time to figure out a fix while people are out walking around with a potentially defective and dangerous gun?

Personally, I think there is no problem with my gun, but if something happened, and I had an accident with an injury to myself or someone else, and I didn't send the gun in when they have spread the news far and wide that repairs are needed, who do you think would be held liable???? I would, because I was notified that I had an unsafe gun, and I chose to not send it in. I understand waiting for the que to shrink a bit, but I'd seriously rethink carrying the gun when they have specifically said "do not use it."

JMO. Yours will undoubtedly differ.
How were you notified? Apparently even people that registered their guns with SA weren't contacted directly by SA. This I will never understand.
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Old October 1, 2013, 01:37 PM   #90
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I ordered a spare magazine from SA. That was three months ago. I don't have it yet. If they can't even send a magazine in a reasonable amount of time I hate to think when I may get my gun back.
ditto
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Old October 1, 2013, 11:20 PM   #91
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Originally Posted by Captains1911 View Post
How were you notified? Apparently even people that registered their guns with SA weren't contacted directly by SA. This I will never understand.
Yep, if I hadn't read it here, I would have never known.
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Old October 2, 2013, 07:33 AM   #92
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I was NOT notified by Springdield or the LGS I purchased my XDs from. That is the thing that chaps my butt. Like a lot of people I learned of the recall on a forum.
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Old October 2, 2013, 08:29 AM   #93
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Just gotta wonder how many folks who purchased an XDs do not frequent online forums and, therefore, may not be aware of the potential danger.
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Old October 2, 2013, 10:21 AM   #94
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Yeah, I guess you guys are right. I read it on hear as well. Website, and forums reach a lot of people, but not all. Does the latest NRA pub have a notice? Just wondering.

Anyone who has a GS and carries SA guns aught to have the notice posted on the counter too hey?
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Old October 2, 2013, 04:35 PM   #95
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Originally Posted by 460Kodiak View Post
I know everyone is pissed about being without their guns, but we have to be patient. If they can't fix it I imagine they will offer the 3.8 in trade or offer refunds.

It sounds to me like they identified a potentially dangerous situation and called them back for our safety, and certainly for liability. Isn't that the responsible thing to do rather than take the time to figure out a fix while people are out walking around with a potentially defective and dangerous gun?

Personally, I think there is no problem with my gun, but if something happened, and I had an accident with an injury to myself or someone else, and I didn't send the gun in when they have spread the news far and wide that repairs are needed, who do you think would be held liable???? I would, because I was notified that I had an unsafe gun, and I chose to not send it in. I understand waiting for the que to shrink a bit, but I'd seriously rethink carrying the gun when they have specifically said "do not use it."

JMO. Yours will undoubtedly differ.
problem is I don't want the 3.8 XDM. I want a single stack 45 that conceals under a t-shirt. and I don't want the extra weight of the 3.8 either. That's why I bought the daggone thing.

But maybe, just maybe if they offered me a chrome slide........
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Old October 2, 2013, 04:39 PM   #96
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Would you prefer to have your gun REGISTERED so that the manufacturer (and anyone who wants to audit them) knows to contact you?...
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Old October 2, 2013, 04:57 PM   #97
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Originally Posted by BigWoolyBanjo
Would you prefer to have your gun REGISTERED so that the manufacturer (and anyone who wants to audit them) knows to contact you?...
Many/most of us have registered our purchases with SA, BWB.
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Old October 2, 2013, 05:45 PM   #98
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Anybody think Springfield will ever find a fix?
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Old October 2, 2013, 05:50 PM   #99
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I seen the recall on here 3dys ago, printed shipping label and called, they called next, I have to say when I was also told no fix I was left wondering. am reloading and changing press over to 40 s&w in a few mins. and got a new vega holster for my 40c m&p! They should give us an option of upgrading no?
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Old October 2, 2013, 08:39 PM   #100
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Quote:
Anybody think Springfield will ever find a fix?
I'm sure they will. It hasn't been that long yet. Give them time to work.
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