Sp-101 already on its way back from Ruger and I’m suspicious

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Jason_W

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I’ve been having some issues with my SP-101 in .327 Fed. The short version is the gun would lock up after firing 12 or so rounds with really sticky extraction of empties once the gun cooled enough for me to open the cylinder.

I called ruger and they emailed a shipping label. I got the gun off to them Friday and they confirmed receipt Monday. Today (Tuesday) I received an email informing me a tech was looking at the gun. 15 minutes later, I received another email saying the gun was on its way back to me. Repair complete.

That sort of turnaround time has me suspicious. I guess it’s possible if the problem was oversized chambers and they just had to drop in a new cylinder.
 
From my experience with Ruger you have a right to be suspicious. Hope they don't just tell you it's within spec.
 
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As far as the cylinder dragging the repair may have been as simple stoning/ filing the rear of the barrel/ forcing cone. Perhaps they did replace the cylinder you could call and ask but that's quick turn around time
 
As far as the cylinder dragging the repair may have been as simple stoning/ filing the rear of the barrel/ forcing cone. Perhaps they did replace the cylinder you could call and ask but that's quick turn around time
That was my initial thought. If the cylinder was cut wrong it would take a skilled tech all of 10 minutes to take a few measurements, throw a new one on, and be done with .
 
I have had two Smith 63s like that. Probably ought call Smith.
 
As flaky as Ruger revolvers can be, sometimes, I'm sure the repair/warranty guys have seen it all, and it wouldn't take long to diagnose it and R&R a pistol.
 
I'm also betting their emailing isn't linear with the actual times these things take place. They probably received it on saturday, fixed it on monday and sent emails on tuesday.

I hadn’t considered that as a possibility. I guess I can’t help but be a little cynical at times.

I’ll reserve judgement until I receive and fire the gun.
 
I object to this kind of thread. So the OP is suspicious because Ruger has:
1. Has been excellent in communicating with emails, 3 emails from them in a very short time period.
2. Executed the repair in an extremely fast manner.
I dont get it, would you have felt better waiting 4 months? If so, buy a Colt. As a business owner, I throw up my hands on what some people expect.
 
It’s just a story and conversation. It might turn out great. It might not.

Let’s wait and see. I’d put on coffee for everyone but I have to work in the morning.
 
I've shot revolvers for a while and I've had two experiences where a revolvers locked up and both were new Rugers. One was .45 ACP in the Redhawk and I figured it was moon clip issue and it never happened again. The other was with my .327 SP101, but that was when I was shooting .32 ACP and there's enough gap between the back of the case and the recoil shield that the .32 ACP case will slam back into the firing pin and the primer will be impaled on the firing pin, which won't allow the cylinder to rotate or be opened.

So one was my fault not using proper ammo, the other a freak occurrence, but I find it disconcerting they were with pricey Rugers and not other, cheaper revolvers I have.
 
I am curious what you find out once your revolver comes back.

If it were me and it’s repaired and all is well I would be delighted to modify my original post. Still, it’s too bad you had to send it in. Is it a new gun? How many rounds through it?
 
I sent back an SP101 357 for a different problem but had a similarly quick return time. The problem was fixed and I got a description of the repair(hammer dog replaced). After the initial contact with CS, I think they've got a good idea what the problem may be. I had a GP100 go back for re-barreling/re-bluing and I had it back in about 8 days. I hope you have the same experience. Ruger's great CS is one of the reasons why I buy their new revolvers. Good luck.
 
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I object to this kind of thread. So the OP is suspicious because Ruger has:
1. Has been excellent in communicating with emails, 3 emails from them in a very short time period.
2. Executed the repair in an extremely fast manner.
I dont get it, would you have felt better waiting 4 months? If so, buy a Colt. As a business owner, I throw up my hands on what some people expect.
Sorry, but I sympathize with the OP and have been frustrated more than once by more than one company with what is reported as "in spec". I also owned or have owned two SP101s in 327 Federal Magnum and one in 357 Magnum. I also had two Ruger Single Sevens in 327 Federal Magnum. I gave up on all of them except the first generation SP101 in 327 and the 357. It was the recent production guns, and all were cylinder issues.

I think I would have waited until the gun came back before declaring to the world that Ruger's integrity was in question.
 
No, but the OP mentioned clearly that getting that reply was his worry.
Roger that - I just want to make sure that nobody reading this confuses speculation with fact.

I think I would have waited until the gun came back before declaring to the world that Ruger's integrity was in question.
Well said.
 
I object to this kind of thread. So the OP is suspicious because Ruger has:
1. Has been excellent in communicating with emails, 3 emails from them in a very short time period.
2. Executed the repair in an extremely fast manner.
I dont get it, would you have felt better waiting 4 months? If so, buy a Colt. As a business owner, I throw up my hands on what some people expect.

Fair enough. I should have waited until the gun was back in hand.

My experience is that if something is too good to be true, it most definitely is and a less than 24 hour turnaround time on a repair just seems way too good to be true.

I will happily and publicly eat crow on this if the gun comes back with the issues corrected.
 
I’ve been having some issues with my SP-101 in .327 Fed. The short version is the gun would lock up after firing 12 or so rounds with really sticky extraction of empties once the gun cooled enough for me to open the cylinder.

I called ruger and they emailed a shipping label. I got the gun off to them Friday and they confirmed receipt Monday. Today (Tuesday) I received an email informing me a tech was looking at the gun. 15 minutes later, I received another email saying the gun was on its way back to me. Repair complete.

That sort of turnaround time has me suspicious. I guess it’s possible if the problem was oversized chambers and they just had to drop in a new cylinder.
I hear you! I hope your suspicions are way-layed by a soundly functioning firearm. I just received my LCRx back today with only 1 of 2 problems corrected, and it's been gone 2 weeks. It really took a chunk off the pedestal I had put Ruger CS on...but that is part of belonging to this forum so we can console with fellow gun owners on the frustration of having to use CS in the first place.
 
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