I'm back to do an update on this saga. I have been speaking with customer service. I sent them the pictures and they agreed I had the wrong holster. Initially they wanted me to send it back on my dime. I told them I wanted them to send me a shipping label and an advance replacement. They agreed to send me the shipping label, but wouldn't send me a new holster until they received the old one back...I guess I understand. 3 days later they finally emailed me a FedEx label. 2 days later I sent it off (I was out of town when I received the label, so I sent it out immediate upon my return). That was last Thursday. Today FedEx dropped off the replacement. My origional order was for a left handed L (medium) frame thumb break holster, what they initially sent was either a J-Frame or SP-101 left handed holster in a Lefted handed L Frame package. The replacement that they sent was a right handed J-Frame holster. So still for the wrong gun, now also for the wrong side of my body...now it's double wrong. My money has been tied up for a month. I've had numerous discussions, and a trip to FedEx to get this resolved, and its now more wrong than before. I'm really disappointed in these guys. I really like their stuff, but **Edit to remove unkind words spoken in frustration** . I think at this point I'm going to persue a refund (I paid with PayPal), and I'm going to let them figure out how to recover this 2nd holster in a way that doesn't further inconvienvence me. I just wanted to vent.