Just a thought about the tech. rep's pulling up data for a technical question. I was the west coast rep for a large Itialian Motion Picture Lighting company, and often had to answer questions on the phone from owners and potential customers. I always got the tech. data in front of me and didn't rely on my memory. I'd call her a good customer service rep. making sure she was giving "facts" and not IIRC statements...
I've been reloading for a long time and several years ago, nearly 30, I did "play" with substituting primers (rifle for pistol, pistol for rifle, magnum for standard and vice-versa, and I did use a lot of rifle primers in my .38 Special reloads). But I've found it quite easier to just use what is in my reloading manual. I never had a problem during the "shortages" 'cause I always kept a supply of components on hand. When I got less than a brick of a specific primer I'd buy 2 to replace the dwindling inventory...