X-treme Bullets Customer Service

Good to know! I'd consider using them in the future.

They have been good to me.

Todd NE WY said:

Just wanted to put a shout out to X-treme Bullets for their customer service. I placed and order last month and when it arrived Monday one of the shipping boxes was damaged and one of the 500 count smaller bullet boxes was missing. I emailed them and as of last night they have already sent a replacement on its way,

Thank you X-treme Bullets for your excellent handling of this.

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Probably no one is going to believe me, I have a hard time believing it myself. Earlier this month the same thing happened to me.
X-treme sent me one of those usps flat rate boxes that were susposed to have two 500 ctn boxes of 45-230rn and only one was there. Contacted them same day and they said they would send out one more immediately. They did. The original USPS box was not damaged enough to allow a box to come out. I think I admire their customer service, less so the shipping department.

Todd NE WY said:

Dcarr,
Funny you say that. One of the questions they asked me about his was if I thought the missing 500 count box got out of the shipping box or if I thought is was never there. My box was basically tore across the entire top so I figure it came out when that happened.

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Your missing 500 count box, were they 45's?

I wondered who bought them. I like their 148 gr dewc. I do however enjoy RMR and Everglades fmj prices.

What did the packing slip say they shipped? Either they have a thief in their midst or the postal service does.
Extreme has gone through hard times but they stand behind their products and they make good products.
I order from them and RMR both. I plan to continue to do so. Neither has ever left me down.

Didn't know they survived their BK; I used to buy from them WAY back when they were known as Western Nevada West Coast Bullet

George P said:

Didn't know they survived their BK

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They didn't. Parent company Howell Munitions & Technology sold off both X-Treme bullets and Freedom Munitions.

Freedom Munitions & X-Treme Bullets Are Now Under New Ownership - https://www.thefirearmblog.com/blog...-x-treme-bullets-are-now-under-new-ownership/

George P said:

I used to buy from them WAY back when they were known as Western Nevada West Coast Bullet

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Me too but when they were known as West Coast Bullet - http://tinnitusdesigns.com/xtreme-bullets/

And now Accura sells Power Bond bullets.

Jake/RMR used to sell X-Treme and Power Bond bullets but now manufactures his own jacketed bullets.

tightgroup tiger said:

What did the packing slip say they shipped? Either they have a thief in their midst or the postal service does.
Extreme has gone through hard times but they stand behind their products and they make good products.
I order from them and RMR both. I plan to continue to do so. Neither has ever left me down.

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Original packing slip said 2 had shipped. I'm not suggesting a thief, not primers
Customer service did right by me, i certainly will buy from them again.

LiveLife said:

They didn't. Parent company Howell Munitions & Technology sold off both X-Treme bullets and Freedom Munitions.

Freedom Munitions & X-Treme Bullets Are Now Under New Ownership - https://www.thefirearmblog.com/blog...-x-treme-bullets-are-now-under-new-ownership/


Me too but when they were known as West Coast Bullet - http://tinnitusdesigns.com/xtreme-bullets/

"In 1990 there was a company called West Coast Bullet out of Carson, NV that made bullets for reloaders. The company sold and the name was changed to Accura. I believe Accura was located in Nampa, ID.

Shortly afterwards the original owners bought the company back and renamed it Xtreme. I believe this was 2004"
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And now Accura sells Power Bond bullets.

Jake/RMR used to sell X-Treme and Power Bond bullets but now manufactures his own jacketed bullets.

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Before that, they were known as the name I mentioned as they also did lead bullets. They sold the lead bullets to a guy who operated about 5 doors down from them; then they bought it back. There was also a shot tower about 2 blocks from them that has changed hands and names over the years. Used to live in Carson and went to all to buy bullets and shot. An excellent 1911 smith/maker named Terry Tussey was also in the industrial park and IIRC, he is still there.

As described in the Picayune thread, I ordered four x 500 Xtremes and received three boxes of bullets and an empty box! They made it up so I ordered more. I saw that the next order was correct and had the boxes and the invoice signed.

Xtreme always good.

Todd NE WY said:

Just wanted to put a shout out to X-treme Bullets for their customer service. I placed and order last month and when it arrived Monday one of the shipping boxes was damaged and one of the 500 count smaller bullet boxes was missing. I emailed them and as of last night they have already sent a replacement on its way,

Thank you X-treme Bullets for your excellent handling of this.

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Hate to rain on your parade but, I'm going thru the same problem with them right now for 2x500 9mm 124gn fmj rn. bullets I ordered. Got them quickly but instead of 2x500 124's, I received 1x500 115's. Been trying to get this resolved since last week and now they won't respond to my phone calls or emails. Sketchy to say the least. About to flame them on social media if I don't hear from them soon.

I have been very pleased with them. On one order of several thousand bullets of different calibers early in the summer, the whole order got lost in transit. (it disappeared in Washington State per the tracking) I called and they put in a claim with USPS. They asked me to wait 10 days and I did. Then they sent me the whole order again after I called once the 10 days was up. I did wait on hold a few times, but I always got thru to them. Found them very helpful. Patience is required though.

I love their bullets. Here is my problem; they won't respond to numerous requests over the last 5 days for a status report. All they have to do is get back to me. If they send my bullets, great, but al least get back to me. Just in case, I just ordered a bunch from Everglades Ammo. Those guys sell quality stuff, free shipping, and it always comes quickly.

I used Xtreme when they had good deals and free shipping, now I shop around for the best deal ...Xtreme is not high on my list anymore.

Xtreme bullets has been top notch with every order I've made with them , and they are quick as hell in processing & shipping orders in my opinion.

There are a few things I can add to this. I think Accura bullets and West Coast were the same thing. I believe part of that company was sold to Hornady. X-treme broke off and was originally owned by a guy named Jim House. Good guy from what I understand. Jim House sold X-treme to Howell. We all know what Howell did with X-treme.
About the same time a pretty cool guy named Mike, who I believe was involved in the original Accura/West Coast company, was making muzzleloader bullets by the brand of Powerbelt. He started a line of pistol bullets and named them Powerbond. Then for a short time powerbond became Highborn Outdoors. After that, they changed the name of the pistol bullet company to Accura bullets again. RMR has a GREAT relationship with Accura bullets. We exchange info and often refer customers and potential employees to eachother when we can't meet their needs. I really like Mike and Jared at Accura. My philosophy is that there is more money to be made by working together than by being strict competitors. They seem to have a similar philosophy so we get along quite well. I really hope the new owner of X-treme has a different feeling about business. This thread gives me hope that X-treme can join the group of very friendly and positive companies in the bullet/ammo industry.

LiveLife said:

They didn't. Parent company Howell Munitions & Technology sold off both X-Treme bullets and Freedom Munitions.

Freedom Munitions & X-Treme Bullets Are Now Under New Ownership - https://www.thefirearmblog.com/blog...-x-treme-bullets-are-now-under-new-ownership/


Me too but when they were known as West Coast Bullet - http://tinnitusdesigns.com/xtreme-bullets/

"In 1990 there was a company called West Coast Bullet out of Carson, NV that made bullets for reloaders. The company sold and the name was changed to Accura. I believe Accura was located in Nampa, ID.

Shortly afterwards the original owners bought the company back and renamed it Xtreme. I believe this was 2004"
​

And now Accura sells Power Bond bullets.

Jake/RMR used to sell X-Treme and Power Bond bullets but now manufactures his own jacketed bullets.

Click to expand...