S&W shield ez recall

Or as Sig would call it. A free voluntary upgrade.

I saw this last night. It would seem they got a bad batch of parts. Glad they are trying to make it right.

Our EZ9 is going back. The wife took it on a trip with her friend and they tried it out. It had not been fired since we bought it new.
They put about a hundred rounds through it and I put another hundred through it when they came back.
It's been a nightstand gun for the weeks while my carry gun was in the shop.
I'm sure glad it did not go full auto slam fire during the times we were handling it. That would have been interesting chat with the police and insurance company.
The trigger pull on it has a spot with a little hiccup before the break that our 380EZ doesn't. I wonder....

... on which the hammers manufactured by our supplier were cracked.

I thought S&W were the MIM wizards?

That's too bad. Most EZ purchasers are women and the elderly; most of which don't frequent gun forums and may have a defective pistol in their nightstand that they will never know about.

Mine is on it's way to S&W already. Almost 500 rounds with no problems but it's affected by the recall. Hoping they don't take too long.

Trey Veston said:

That's too bad. Most EZ purchasers are women and the elderly; most of which don't frequent gun forums and may have a defective pistol in their nightstand that they will never know about.

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I wonder how many LGS that sold one of these will make the effort to contact those effected. They should have the pertinent info in their ‘book’...smaller LGS’ probably haven’t sold a ton and bigger places have the people power to get it done...IMHO. Hope so.

Just checked my box and mine was made in October of 2019, so at least for this recall, all is well.

Bob

Vkt said:

Just to give a heads up on S&W shield ez recall.

https://www.mpshieldezrecall.com/

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Thanks for posting that Vkt.
Both my wife and oldest daughter carry Smith Shield EZs, but they've had them since late 2018, or early 2019, so neither gun was built within that recall period.

A friend bought his Wife one of these back in the Summer. I told him about the recall and they looked it up on the internet and found that her's was included in the recall. They called S&W, were Emailed a shipping label that they could print, sent it back to S&W and had it returned to them in less than 2 weeks. I thought this was pretty good service with the only negative thing being poor communication. S&W could have communicated that the gun had been received and again when it shipped. Like I said, I rated this as pretty good service.

On another note, I looked at the invoice that was returned with the pistol listing in detail what was done. It looks like they replaced every single part including the frame! In other words, it looks like they received a new pistol with the old serial number. Seriously, barrel, frame, trigger and parts, hammer and parts, slide release and parts, it looks like a complete new pistol. Go figure!!!

I thought the same about mine at first, then realized the parts are just listed but none are actually marked.
In fact nothing is actually indicated on the work order.
I called to ask what had been done but was told the service department was closed until 1/4/2021. I plan to give them a call this week to find out what was done. I'm worried that it was not even checked.

MrChicken said:

I thought the same about mine at first, then realized the parts are just listed but none are actually marked.
In fact nothing is actually indicated on the work order.
I called to ask what had been done but was told the service department was closed until 1/4/2021. I plan to give them a call this week to find out what was done. I'm worried that it was not even checked.

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Update: I called S&W customer service and asked to verify the work done or not on my pistol. They said the repair was completed and the work done was to replace the hammer. The new hammer will have an indicator mark (silver likely).
I checked mine and there is small grey/silver square below the face of the hammer.

Nightstand gun... intruder in the doorway, it goes full auto, cut said intruder in half... gun is now safe with the slide locked back for the police life is good!

Wow! Just saw this thread. Looks like my EZ is gonna go back to the stable for some work. Maybe I can get them to tweak the trigger just a bit.....no noticeable reset click whatsoever!

tucmox said:

Wow! Just saw this thread. Looks like my EZ is gonna go back to the stable for some work. Maybe I can get them to tweak the trigger just a bit.....no noticeable reset click whatsoever!

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Update; Sent the EZ in last week. Notified by S&W that it's already on it's way back to me. Nice turnaround time.

Mine went out and was back in hand on the 10th day. S&W checked it out cleaned it and returned without replacing any parts apparently only a small number of hammers were involved. Got a red star on the box to show it had been checked out.

FYI - here is a pic of the paperwork on mine after return and the new hammer. There is a grayish square mark on the new hammer and the only thing they noted on the paperwork was "Recall repair complete".

Mine was made during that time window but when I entered the s/n it says it is ok. I figured as much since I just bought it today and I'm sure Cabelas would not knowingly sell a recalled item but you never can tell.

I just bought a S & W EZ 9MM today, (2-8-21) and it is not included. Mine was made on 1-19-21, its only 18 days old. Talk about new pistol LOL.
Dave

Rebel Dave said:

I just bought a S & W EZ 9MM today, (2-8-21) and it is not included. Mine was made on 1-19-21, its only 18 days old. Talk about new pistol LOL.
Dave

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I'm happy with mine Dave they sell a zillion of this gun and only a small number were affected by the recall

.455_Hunter said:

... on which the hammers manufactured by our supplier were cracked.

I thought S&W were the MIM wizards?

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Guess maybe I'm more "old school", but I find it hard to accept compressed, molded parts that are found in use on a firearm, especially one that is used for a life insurance policy. Here's a fairly good 'read' concerning MIM parts, if one cares to learn more about it: https://www.gunnuts.net/2013/03/18/the-truth-about-mim/

I've done a lot of stuff with Ruger Mark .22 rimfire pistols over the past 50+ years and have seen a few things that Ruger attempted where the thought came to me as to "WHY, the heck did they do that?". One of those observed quandaries involved my favorite Ruger Mark II Government model:

When I first unboxed this pistol I couldn't wait to get out back on my range and and shoot this pistol. I was ecstatic with my new purchase pretty much as it arrived, except for the aluminum trigger shoe. So, as this pistol was completely taken apart to get at the trigger, I found that the factory provided hammer looked sorta weird, and completely unlike any of the Ruger Mark pistol hammers I'd seen previously:

I knew right away what it is, and I know it couldn't have been changed because the box it was packaged in was still sealed. The one thing I immediately noticed was how the top front corner of the hammer appears to be starting to crumble off. The dang thing worked just fine for 300 rounds of CCI Mini-Mags and that hammer may well have held up for a bazillion more rounds for all I know. But, I did replace the hammer with a normal Ruger Mark II STEEL hammer as I was accustomed to seeing in all the Ruger Mark grip frames I had apart previously, along with the aluminum trigger and installed a steel cast AMT Lightning trigger purchased from Numrich back in the day, when they were selling these for $3.65 each. I kept the MIM hammer, only to show that maybe it was just an anomaly that Ruger had left over from some previous testing done.
I do have a MIM Ruger Mark II sear around here somewhere that I pulled out of another Ruger Mark pistol, but that sear is hiding out amongst some of the other questionable parts I've accumulated. That MIM sear has had one whole corner on the right top side of it, that broke off, so it was replaced with a Volquartsen target sear for the Mark II pistol involved.
I'm no engineer by any stretch, but maybe more of a pragmatist who sees some things that are not normal with his/her previous learning experience, and then changes it to what lets him/her sleep better at night on his/her "My Pillow".

Just saw this. The M&P EZ 9 was my first gun, purchased in may 2020. Guess I will be checking the manufacture dates.

Vkt said:

Just to give a heads up on S&W shield ez recall.

https://www.mpshieldezrecall.com/

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Thanks for the post! The GF uses this as her only defensive handgun, so this will have to be addressed.
Maybe I can use this as leverage to get her into a SIG P232......