No written warranty on new RemArms guns? I guess not.

Warranties are one of my least important concerns when purchasing a new firearm, but ill admit that's the first time I've seen one of them just go "nope, well abide by your specific state laws, but otherwise WE will decide what is a legit warranty claim"
....honestly I'm not sure if it bothers me or not yet....Im inclined to say no...well see tho.

LoonWulf said:

Warranties are one of my least important concerns when purchasing a new firearm, but ill admit that's the first time I've seen one of them just go "nope, well abide by your specific state laws, but otherwise WE will decide what is a legit warranty claim"
....honestly I'm not sure if it bothers me or not yet....Im inclined to say no...well see tho.

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Ruger.

jdh said:

Ruger.

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How interesting, i didnt know that!
Ive used Rugers "warranty" service a few times and they have been generous to say the least.... I'd have made me pay for most lf the stuff i broke....anyway, if New Remington handles warranty claims half as well as Ruger does they should do just fine.

I have only use a firearms warranty once (Springfield Armory) and it was a good experience. Most of my guns are bought used and I am happy to wrench on them as needed to keep them in running condition.

Ruger can do this because they have a solid track record of good products and good customer service, RemArms LLC does not and this does not help them build that good reputation.

That said given what I know of the current CEO and ownership this warranty does not surprise me in the least. I don't expect anyone else to feel the way I do since most do not have same exposure to these people as I have but I will not buy a RemArms LLC product as long as the current leadership and owner controls the business. This half arse warranty policy for a fledgling gun company is just another hole among many in the sinking reputation of anything D'Arcy and Italia touch.

This is no different from what Ruger has done in the past. They will stand behind their products, but don't want a written warranty that can be twisted against them.

From a Ruger product manual:

WHY NO WARRANTY CARD HAS BEEN
PACKED WITH THIS NEW RUGER® FIREARM
The Magnuson-Moss Act (Public Law 93-637) does not require any
seller or manufacturer of a consumer product to give a written
warranty. It does provide that if a written warranty is given, it must be
designated as “limited” or as “full” and sets minimum standards for a
“full” warranty. Sturm, Ruger & Company, Inc. has elected not to
provide any written warranty, either “limited” or “full”, rather than to
attempt to comply with the provisions of the Magnuson-Moss Act and
the regulations issued thereunder. There are certain implied warranties
under state law with respect to sales of consumer goods. As the extent
and interpretation of these implied warranties varies from state to
state, you should refer to your state statutes. Sturm, Ruger &
Company wishes to assure its customers of its continued interest in
providing service to owners of Ruger® firearms.

LoonWulf said:

How interesting, i didnt know that!
Ive used Rugers "warranty" service a few times and they have been generous to say the least.... I'd have made me pay for most lf the stuff i broke....anyway, if New Remington handles warranty claims half as well as Ruger does they should do just fine.

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Ruger has never failed to make any problem, not that there have been that many, I've had with their products good but they do not have a written warranty.

Micro said:

Does Ruger take this approach? I've never even bothered to look. This is the first time I've ever seen any gun company put it the way RemArms does. Maybe others do, as well.

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Ruger has The same statement as Remingtons language, I was very surprised at that, I wonder if this is a industry wide solution or decision. Makes you think.

I just realized that I don't really know anything about how or what the warranties say for any of the firearms manufacturers.
The optics manufacturer is all have written warranties, which is what I was thinking of..... But the firearms companies, i don't actually know.....

I know I've read some of the warranties from some companies that make firearms. I've seen between 1-7 year warranty spelled out very clearly but now that I think of it they are all lower price/lower quality companies that I've looked at. Never looked into a mid level or premium company, guess I was confident enought to not check.

Not a good way to build confidence in the new production...penny wise and pound foolish.

Amy reviews on the new Remington Expresses?

I ice had a Remington pistol. The customer service was practically non-existent. I sold the gun. I have four Rugers. There is no written warranty. Nine of my Rugers has needed repair. The LCP II I have was bought used. I sent it to Ruger for service to assure it met factory specs. I was prepared to pay for it. The gun was returned a week later with a not saying it met factory specs when received so no work was done on it. No charge; not even for return shipping. I have emailed CS with queries over the past few years. Never waited more than a day for an answer. They have good CS and guns.

My last Rem 700 came with this sticker in the box, it probably doesnt mean anything these days since the most recent bankruptcy, but that no warranty does piss me off, I have bought nothing other than new Rem 700's when I felt the itch for a new bolt gun, I have 9 of them and have been waiting for them to show up at my LGS because I wanted to get one in 7mm mag, but crap like this doesnt sit well with me, it seems they will be headed for another bankruptcy in no time. none of mine ever needed anything but if they wont stand behind them, why should I buy them?

LoonWulf said:

Warranties are one of my least important concerns when purchasing a new firearm, but ill admit that's the first time I've seen one of them just go "nope, well abide by your specific state laws, but otherwise WE will decide what is a legit warranty claim"
....honestly I'm not sure if it bothers me or not yet....Im inclined to say no...well see tho.

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Sounds a lot like what Toyota told me on the frame recall for my previous vehicle.

But I agree. Warranties are one of the last things I care about with a firearm purchase.

I am another that isn't concerned with firearms warranties.

I get the impression that Ruger customer service goes beyond (in most cases) what Magnuson-Moss Act would define as full or limited warranty requirements.

Personally I try not to be a beta tester for a new product or service. Most firearms makers want you to have a safely operating firearm. As I have found out not necessarily an accurate and flawlessly opperating one though. So I will usually wait for some feedback before any purchases.

I own a pre bailout 870 Police and it won’t be going anywhere. That firearm is about bombproof.

I used to work for Deere & Co when the Magnuson Moss warranty act came out. Most consumers don’t understand the difference between limited and unlimited warranty. Unlimited warranties mean that you’ll fix pretty much anything that goes wrong, even abuse and neglect.

Actually, having no written warranty may be a very good thing. The manufacturer could fix something for a second owner, or beyond an arbitrary time frame with no constrictions

Even if there is a written warranty, manufacturers still weasel out of things they should fix or arbitrarily fix things not required.

Warranties are only as good as the company behind them. Ruger has a well-deserved solid reputation built up through several decades.
RemArms LLC does not.
RemArms LLC is NOT Remington. They bought the assets, but they have to earn the reputation.
Time will tell if they live up to the name or they are just another CTD

Izzy77 said:

Not a good way to build confidence in the new production...penny wise and pound foolish.

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S&W gave me an heirloom warranty for my Elite Gold SxS; my lifetime and the lifetime of my heir. When they discontinued the item, the warranty was as good as the paper it was printed on and nothing more. A written warranty in today's law-suit happy country is inviting trouble from someone looking to take advantage.

twarr1 said:

Warranties are only as good as the company behind them. Ruger has a well-deserved solid reputation built up through several decades.
RemArms LLC does not.
RemArms LLC is NOT Remington. They bought the assets, but they have to earn the reputation.
Time will tell if they live up to the name or they are just another CTD

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Pretty much what I was thinking. Either accept the fact I'm rolling the dice or take a wait & see approach.