My suggestion would be to return any revolver that fails to function. I know it sucks to buy something new that doesn't work but a company that makes "these" revolvers on the scale of volume they do, some are going to slip through the cracks.
There may be a "make it run" market but it would hardly be worth doing for the one doing the service. And, I doubt folks would pay very much for it. Personally, I couldn't send a revolver out that I didn't think it would last a lifetime. Just getting it running is absolutely of no interest to me. My passion is in mechanical perfection and my customers expect that.
When you correct a problem or "fit" a part that is going to fail or cause another part to fail (a bolt arm and hammer cam for instance) what happens when it does fail say a week later, 2 months later a year later . . . how's the conversation going to go? The revolver functioned?
Sure, some folks shoot a little and their revolvers " never have a problem ". Some shoot 50 rounds and the cam is all but gone . . . (happened to a new Pietta I received for a magazine article years ago! That's when I learned to NOT cycle any revolvers except for evaluation!! Lol). So, there is the dilemma. If it works and you're happy with that, that's great. Ride it till it breaks. If it doesn't work out of the box, send it back or if it means enough to you, get it " tuned" and you'll have something for a lifetime . . . or at least a revolver that works well for you to sell!!
Mike