Finally Got It Back

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ThomasT

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Sep 27, 2007
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Burleson,Texas
I finally got my HB model 10 back from S&W. I sent it to them at the first of the year and 6 short months later it came back repaired. I got the gun from my mother who worked for the Tarrant County Sheriffs office for 18 years. When I got it I noticed the barrel to cylinder gap looked really big. And it was. I could fit a .016 feeler gauge in the gap.

So I sent it back to S&W and thinking since it was a factory defect they would repair the gun but I was wrong. I had to pay $103 for S&W to set the barrel back and refit the gap. I got it back a couple of days ago and checking the gap they made sure this time around it was tight. I mean really tight. I can't get a .0025 feeler gauge in the gap. Thats the smallest I have. I like it.

So I had to spend $103 to repair a free gun. I'm ok with that. And there aren't a lot of factory nickle model 10 guns around. This may replace the model 15 I have used for at least 25 years as my go to HD gun. Or I may load it up and stash it close to where I sit by my computer.
 
Here is one of my older pictures of the model 10HB. Its the bottom right. The top right is a model 65 and the long barreled gun is a model 10 with 6" barrel.

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Nice group of revolvers! Those old 10’s are about the nicest shooting Smiths around. Enjoy!

I wish I would have bought more and kept all the model 10s that have went through my hands. They are some of the best guns a person could ever own. They are expensive now but a person will never go wrong buying one of them. Then add a simple reloading set up and have a nice target shooting and SD gun.
 
got it back a couple of days ago and checking the gap they made sure this time around it was tight. I mean really tight. I can't get a .0025 feeler gauge in the gap. Thats the smallest I have. I like it.

The S&W Performance Center John Ross Custom 500 Mags had a cylinder gap of .001 to. 003. John's reasoning was to increase velocity, and it supposedly adds about 100fps, iirc. Havent measured mine but the gap is almost nonexistent.
 
That looks like a nice one @ThomasT
When I started reading your post I got a sick feeling it was going to be about how S&W couldn’t fix it or they “fixed” it incorrectly.
I am glad that wasn’t so. :D

Nope they got it repaired and did a bang up job while they were at it. It just goes to show what type of work they can do when they want to. Another thing I forgot to mention was that the cylider had some back and forth end shake. They corrected that too. You can just barely feel any movement in the cylinder at all now. Its very tight. Overall I am very pleased with the gun.
 
A nickel Model 10 would be cool to have and it would appear you got a great deal on that revolver.

S&W does have a good reputation as a repair shop whether it is warranty or not. Excellent prices for what they do usually as well. I think you probably noticed that.

A regular gunsmith would charge double or triple for that job and it may not be done as well.
 
Man, I guess I'll naysay..six months is a long turn around times and I think another company, like Ruger, would've repaired you for free.

You're saying what I have been thinking for the last six months. I have thought if this been a Ruger built gun Ruger would have had it back to me in a couple of weeks and I seriously doubt it would have cost me a single red cent to have them correct their mistake. And that large gap was a factory goof. I don't think that gun has had 500 rounds through it. The only time my mother ever shot it was in yearly qualifications. It spent the rest of its life inside of a duty holster.
 
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