Big Iron Barrels Group Buy: Anyone else not get their order???

I have just taken a minute to look up the phone number (714.536.9577). I checked it on Google, and it traces back to a Tiffany Johnson in Huntington Beach, CA. Are you sure that you jotted the correct phone number down in your post, and not that of a person void of relation to this matter?

I'm pretty sure the OH area code is 740 or 741...try it that way.

Spiro Agnew...Mec told me the same thing. I remember the 70's...well, kinda.

I do not believe that Manyirons is a real person. Too much points to him being the owner of BigIron.

I'm pretty sure the OH area code is 740 or 741...try it that way.

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740 is a Columbus area area code.

I ran it through whitepages.com, and found out that (740) 536-9577
is a Rushville Ohio number. It's a private/ unlisted landline through Ameritech. If anyone has the perogative or money to blow, US Search will tell you who it's registered to (and their address) for $14.95.

Seek deception and ye will find

I too live in Oh and actually went to see Jule last weekend. Very pleasant and talented fellow. For a very reasonable price he provided some hardware that I wanted. For the low low price of free gave me some much needed advice on several cap and ball problems.

Overall I was very impressed. It troubles me to some degree that people place and order then run out to the mail box and wonder why it is not there. If you need something that fast go out and get it. Don't mail order it and don't expect custom service.

We like black powder (I should say "I" like) because of the laid back attitude it takes on while at the range. I am quite good at marksmanship in many diciplines. I like shooting the black because it intrigues me.

It is my opinion that internet Whinners are quick to complain and slow to praise.

I don't know anyone associated with Big Iron barrels except Jule. I don't personally know of any bad experiences real or imagined that took place. I do know that inner peace a person has when they try to do right by life. Always give a fair shake.

I believe Jule has this inner peace and that many of the whinners are those people on the firing line who run down the list of why the holes are not near the center of their target.
Sun was in my eyes, Sun was on my back, Powder too wet, Powder too dry, Caps too weak, Caps too strong, Trigger pull too light, Soft. Anything except "I tossed that one because > I < lost focus"

My advice, Quit complaining. No matter what you have perceived to have lost. If that is the only thing in life you ever loose, drop to your knees and thank God for it. There are many important things in life and bad mouthing another human for personal gain is not even at the bottom of the list.

Dan (in Ohio, Mount Vernon to be exact)
If you don't like my opinion great. If you are mad enough to come by and shoot up the front of my house. Also great. Don't run away though, you'll just be tired when you die.

No one wants to shoot anyone's house. People want their money and/or goods that they paid for...simple. If you have extra moola to piss away, good for you...
But, would you buy anything from Bigirons right now? I'm not talking nipple wrenches...I'm talking dropping some sizable cash for work or guns, not the free stuff.
Do it and let us know how it goes...

Motorcycle dan,

I agree with you to the extent that every one deserves a fair shake and that people should be patient with the processes involved with running a small business. However, if the folks at BigIron are behind the 8 ball because of health issues and floods and the like than they should be forth coming about the difficulties they are having and the impact it has on their ability to do business. If they had said to me Gee Mister, we've had a run of bad luck and we arn't sure if we can get your order to you, would you like a refund or can you wait 3 months? I would have been fine with that. But what I got were promises that couldn't be kept. I got a refund so legally they don't owe me a thing. I might even still do business with them if they can restore my confidence and demonstrate that things are back to normal. I love the bullets I got with my first order and I was disapointed that I never got my second order. I, like you, don't approve of whinning and name calling but the folks at bigiron have dropped the ball here and need to make amends to their customers.

Don

there is also a big difference between expecting timely delivery (2-3 weeks i can accept) but from what some of the people are saying they have waited MONTHS for an item to arrive. thats not timely. and thats surely not acceptable time for a delivery.

I'm a pretty understanding guy, too. And I haven't been "whining" on this thread or elsewhere. I have noted that it's been four months since I paid full for two revolvers and some action work, and I've heard nothing. Customer Service 101 says you keep your customers informed. I'd just like some straight answers as to what is going on and when I can expect what I paid for.

Just in case it was missed on the forum...

http://www.bigironbarrels.com/forum/viewtopic.php?t=154

Keep in mind that custom work does not happen quickly. The type of work we have been asking bigiron to do is specialized for the most part and individual to the guns that we want worked on. Jule did state for the record that all custom work would be a MINIMUM of 90 days wait (see link above). I for one didn't expect anything any sooner with my gun. As for the problems with communication and bullet order shipping and other problems such as wrenches and such, I can't speak on either side of that one, but I didn't expect an exceptionally quick turnaround on the work I requested.

Hi All...


I would like to offer that rehashing disappointments from the Past is not going to do anything to resolve them. Posting complaints or "observations" here as if this were a court of some kind is, in effect, really just failing to address the issues with the one person who can actually get it sorted out.

I do not believe Jule has deliberately tried to defraud anyone. By my observation it is much more likely he and/or Manyirons are loathe to balk at about any customer request and would be a lot better off if they would have simply said "90 days and no exceptions". But they didn't, and then had some problems and now are in a "dig out" situation. I could be wrong but I don't think so.

But the real crux is, I think, the most (and probably ONLY) logical thing for those who harbor grievance against Jule is to contact him directly - make it absolutely clear to him that you rather hear the date he knows he can make even if it is not too immediate - and then agree on follow-up contacts to make sure the date isn't going to "slip". Let him and his soon-to-be-there help focus on clearing backlog and errors instead of drawing their focus into defending themselves in "he said -you said" confrontations.

For the record... Jule did some work on my ROA, changed out the nipples, and "loaned" me a nearly full can of 777 and when I asked how much I owed he said he didn't want any money until we know we are done tinkering with the ROA, and he knows that is likely to be May because I will be away for a couple months.

Folks, I have no idea what snafus have happened in the Past but everything I've seen tells me they will do the best they can to right the ship and the people who simply work directly with them a bit are likely to be happier faster than the folks who choose to simply vent and mock or defame.

Just my respectful opinion, and offered without any judgement of passed events, Folks. I hope everyone here and everyone at BigIron can work over this portage and get back to some smooth paddling.

Vent? Maybe. Mock? Maybe. DEFAME? No. Facts do not defame.

Sundance44s

Now think about this , I haven`t seen anyone on here resort to name calling except the Manyirons trick or who ever he`s been name calling me and then He started out bashing our US POSTAL SERVICE .. in an attempt to cover up lost shipments ..that they couldn`t produce tracking info on which i asked them both to produce they never emailed me back with it ...and never happened ....thats what pissed off the guy in Mississippi ....looseing the 35 bucks didn`t piss me off near as bad . I`d pay 35 bucks to see 2 flys copulate.
I`ve Documented every PM and email i`ve gotten from Manyirons and Juel both for the last 6 months /// thats right 6 months ...not 90 days i`m talking over half a year on my order . Folks they both have given me every excuse known to man , EXCEPT the part was shipped !!!! and then i read they are on here BASHING our POSTAL SERVICE ....with me knowing thats a blatant lie....... A month ago Juel told me he was sending me my money back and the wrench ...and I told Juel get her done , and i`ll never say a word about this on a public forum . SO i let another month pass .....I lived up to my word ..Time is up ..They can keep my money and the wrench . But i will speak of this at will because i`ve payed for the RIGHT !
I hope this helps everyone understand this mess a little more ...and as for the questions on the Taylors buy shipment ...well thats easy too . .. go back and read the first post in this Thread ...doesn`t it say the guy called Taylors and they shipped the guns to Bigirons the end of Sept or First of Oct.
I truely hope that some how these people get their orders ....it`s a shame they live so far from Ohio , it looks like those that live in Ohio have better luck dealing with Bigiron .

Motor cycle Dan, I'd be interested in talking with you. I live in your area. I like to talk "Cap&ball". hee hee Ever been to visit "VoyForums: Black Powder Message Board"? I'm Wayner over there on that forum.

Yep, voy is a pretty good camp.
MERRY CHRISTMAS
Lee

MERRY CHRISTMAS to you too Uncle Lee. Did you get any coffee can Colts in yer stocking this morning? (Coffee can Colts-Can of parts that used to be one gun)

I think I have found and fixed all of them around here. Can't find anymore.

Sundance44s

Good to hear Mark .. Sure hope it works out for others too .

deleted

Disclaimer: I am not connected with BIB in any way except as a customer.

I have spoken with Jule several times on the phone, never met him in person. So what little I can add to this is based on that. My understanding from him is that he was born in Germany and grew up there, and in Iceland. As has been stated before, his spoken English is not bad, he sometimes seems to struggle for the correct word, but then so do we all. His written English is based on thinking and mentally writing in German, and then translating as he writes, hence the confusing structure. Not uncommon for someone who speaks English as a second language.

Jule currently has two projects going for me, one a complete rework of a Uberti 1851 Navy with severe holster rash, he is completely redoing including charcoal blueing, case hardening, and fashioning grips from a very rough (and undersize) slab of mammoth ivory he is backing with ebony. Although he has had the gun a while what I gave him was a mess and directions to do the "works" on it and take his time. I have received several calls about it, once when the charcoal blueing wouldn't take evenly on the barrel (he found a softer spot in the steel that took the blueing differently) and we decided to go in another direction, and another when he wanted to use ebony to back the grips.

The other project is a ground up build of a 10 bore x 10 bore x 54 caliber percussion drilling. We spent about three or more months having several discussions about the details, design elements, etc. A few more while I copied pictures of different elemets I wanted incorporated and sent them to him. Then more discussion. This is what we worked out:

SxS 10 bore over .54 caliber rifled barrel
"Soft" octogonal barrels
Screw in choke tubes
Concealed choke tubes for shot - 10 bore
Paradox rifled tubes for ball & bullet - 10 bore
Back action locks
Pistol grip walnut stock with ebony schnabel fore-end, grip cap, trigger guard, and but-plate
Ivory front site with pop up rear site
Sling swivels (most German doubles from the late muzzleloading period have them, for some reason the English tend not to)
Silver inlay and decoration to suit
Third (under) barrel with inline ignition and underneath trap door access for capping

I understand the work I am having done may be a bit different from what you all are looking for, but I have found that communication, although slow, was fine. What I am looking for is not someone who delivers quickly, but someone who delivers quality.

I ordered two Randall Knives back in 2002, have two nice elephant ivory blocks sitting there waiting to go into them, and delivery is quoted for fall of 2007. It may be around the same time I get my Navy, and my Drilling. When I do, I will post pics of all three.

Not sure how this adds to the thread, other than to state it's a bit of managing expectations, and understanding what you want. The group buy looked to me like BIB was trying to do their customers a favor, and save them a buck. Sounds like all things together, the increased business from the web, trying a bit of this and that, plus being sick and the flood, they got in a bit over their heads. My preference is to give them the benefit of the doubt before jumping down their throats.

To sum it up, if the quality is there in the work, I can live with the time. I just sold a nice shotgun made in the early 1800's. If 150 years from now, someone looks at my drilling and admires the quality of the craftsman that were around "way back then", or my Randalls, will a 1 or 2 or even 5 year wait seem all that bad?

My understanding from him is that he was born in Germany and grew up there, and in Iceland. As has been stated before, his spoken English is not bad, he sometimes seems to struggle for the correct word, but then so do we all. His written English is based on thinking and mentally writing in German, and then translating as he writes, hence the confusing structure. Not uncommon for someone who speaks English as a second language.

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I would like to add my 2€ worth here as I am an Englishman (Yorkshireman to be exact), living in France. We arrived on June 1st 2002 and since then have had to deal with buying a house, declaring taxes, complying with various rules and regulations and many other things like sorting out Phone/Electricity/Gas and Water Bills - all in French.
When we arrived our French was the holiday level which was derived from school - 40 years ago!
After attending local classes, listening to French radio and TV and dealing with buying and selling things I think I am more than able to comment on the use of a second language.
I understand most of what I read, about 40% of what I hear on the Radio and TV and about 30% of conversations. I have a 95% French accent which gets me into a lot of trouble because I only have a limited French grammar so people think I understand more than I really do. I find it most difficult to write the language and I struggle with even the simplest of things because I can't remember all the rules and tenses!
I drop clanger after clanger I am sure but people are patient and correct me sometimes but it is still hard to get everything in the right order.
I have no axe to grind here but I thought you should know from someone who has experienced it first hand, how difficult a second language can be to master.

Sundance44s

All this good news and Flowers about BigIron makes me want to send him more money and buy things i don`t even need , Even though this week makes 7 months since i payed him 35 bucks for a darn nipple wrench i have yet to get . I`ll try and think of something i won`t need for a year or so . After all i`m just a black powder shooting dumb red neck ..... Hell of a nice chap ..

Just an idea!

Just a thought Sundance, why not join the Big Iron forum and PM Jule about your problem? You might get somewhere doing it that way. Here is a link anyway.FORUM
Duncan

Sundance44s

Been there done that ...only get 2 pms a month with B/S excuses ...or what i like to call empty promises . And of course they always ask me for my address again ... which means to me after 3 times of a company asking me for my address ..that they never had nor do they ever plan on sending anything for the money received . And then you read on his forum about how makeing customers happy is his policy . Does Juel live in the stone age and not have a pen and papper or computer ...or is he just stoned all the time ???????????????????????????????????? makes me wonder .
I`ve kept all the correspondence between me and Juel and Manyirons and Thirdrail , so if he comes on here and wants to call me a bad person , I`ll be glad to show anyone that wants to see the truth ....all the B/S I`ve put up with for the last 7 months .

Sorry to hear it Sundance, can't think of any other solutions that might help you.
Happy New Year anyway