Fedex loses my ammo

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Hey,,, I am in the trucking business... Stuff happens, no business is perfect.

You should see some of the nightmares that happen with truckload freight.

Especially hazmat... It is getting harder and harder to ship it,,, but it beats horse and buggy.

Our nations trucking industry and the ethics behind it is in dire jeopardy IMO...
 
I had a problem with one of my "cheaper than dirt" orders awhile back, the package was not delivered on the scheduled date, I had to e-mail them three times over the course of two days, asking, "where is my package"? It finally showed up on the third day. I'm done with Fed-Ex, they suck!

UPS, on the other hand, has always been on time, since I live in a rural area, they leave my cases of Wolf ammo on the doorstep, people don't mess with other people's stuff out here, unlike in the city.:neener:
 
but usually ammo ships in very inconspicuous packaging.

I've only had ammo shipped to me a few times, and I'm not in the shipping industry so I had no clue what the ORM-D or 1.4 labels meant. I just ripped them off with the box and I was into the new goodies before they hit bottom of the trash can. Besides, those labels were the only thing other than my address on the packages. It wouldn't be obvious to me. Thanks to all for the info.

Fedex and UPS have recently made a habit of knocking on my door and being out of sight before I get to the door. I live in a 1 room apartment. (not one BEDROOM. one ROOM). Amazing customer service. :banghead:
 
It really does depend a lot on your local driver. For me, Fed Ex is a thousand times better than UPS, but I see it's just the opposite for a lot of you. Either of them are heads and shoulders above the USPS "Express Mail" service. I can't even begin to recount the level of incompetence I've encountered in trying to get a "next day" delivery from the USPS.
 
It's probably something to do with the "US" in the abbreviation. I don't trust the average gubmint bureaucrat to run a lemonade stand, let alone deliver packages on time.
 
I guess it all depends on where you are. My usual UPS guy, (a friend of mine), will NOT leave a Sig Required package; says his supervisor would fry him. The FEDEX and DHL drivers say the same thing, but with them I never get the same guy twice. Must be how each area is managed...
 
i have had good luck with both UPS & FedEx. Won't touch DHL for my life, though...

and don't forget. these are just businesses, run by just people, who have to hire just people.

so far, the ones i've dealt with have had decent brain function, and can comprehend things like "addresses" and "signature required."

YMMV.
 
Around here fedex "ground" is a sub contractor and they're terrible. Alot of times they'll stop by the local small town post office and "mail" their deliveries to you because they don't want to try to locate the houses out in the country. (so it shows "Delivered" on the Fed Ex tracking but doesn't show up for 2 days via USPS). The "fedex" that IS FedEx does a great job. FWIW.

I tend to us UPS for everything I can because I know the driver and he takes good care of me. If he thinks the package is something that my wife might not approve of he puts it in my shop under some rags and gives me a call on the cell phone. :)
 
Oddly, I prefer USPS over FedEx and UPS. However, many things (such as ammo) cannot be legally shipped via USPS.
 
Well we've had mixed luck with USPS, FedEx, and UPS. UPS does tend to be the best in my experience. At my last apt. the driver delivered to my apt. and work both. Kinda funny when I started getting calls at work that I had a package. He had recognized my jeep and started delivering my jeep parts to work as I was there and someone would sign for them.

USPS at our house is the worst I've ever seen. We have 3 pieces of misdelivered mail on the bannister to be sent back right now. They constently misdeliver mail. We even have an oversized mail box that a manila envelop will fit in yet they have U shaped the kids school pictures (marked do not bend) to shove in there. Funniest was when my wife was home with the front screen door the only one closed. USPS made a parcel delivery marked "fragile". Lady didn't bother going up the stairs and knock, she just walked to the steps and threw the package up on the porch and ran back to her vehicle. Wife said the lady got her just deserts when she tried to jump the ditch and slipped and fell down. Served her right.

Robert
 
I much prefer buying guns, ammo & cleaning products through my local gunsmith/gunshop. Not only do I support my gunsmith staying in business, but I found that 1 screwed up internet transaction wipes out the savings on a dozen 'good deals'.

I get support in return from my gunsmith also. My son took my WWII Walther P-38 out shooting with his buddies. He cleaned it before returning it, but the gas piston was missing .. the retaining spring had broken an the piston 'just got lost'.

My gun smith had trouble locating a P-38 piston, so he machined one .. test fired ... machined ... test fired .... It took a couple of months, but I got the P-38 back and was only charged $50.
 
Fedex and UPS have recently made a habit of knocking on my door and being out of sight before I get to the door. I live in a 1 room apartment. (not one BEDROOM. one ROOM). Amazing customer service.


HAHAHAHAHA the exact same thing has happened a couple of times with me recently, I was stting on my couch not five feet from the door when someone nknocks and by the time I answer, they are gone and only a box of goodies is left!

And I can't trust my local USPS at all, they stopped delivering my mail for a month because my girlfriend got a piece of mail so they guessed I had moved out.
 
First, a disclaimer, I work for FedEx.

It really does depend a lot on your local driver

HALO is correct. Any large company is going to have it's share of 5 star employees, as well as those that are zeros. It takes time, but eventually, the zeros get moved out. Of course, that means little if you're having problems NOW.

Poor service, complain. That helps move the zeros out. Also, FedEx is pretty good about giving some free shipments to keep customers happy.

FedEx has an awards program for employees that go over & above for the customer. I have to hang my jaw in disbelief about what some of these folks have done.

Tuckerdog1
 
Let me ditto..........

FedX Ground is VERY untrustworthy! I ordered some uniform/tactical items via internet. The package never came. The seller HAD shipped it, but could not track it. FedX could track it and showed that it had been dropped outside my door.

Now, my "door" is to a sixty-unit apartment building, ON a public sidewalk, NEXT to a public cafe, IN FRONT OF a busy public bus stop! OUTSIDE that door does me no good!

Beside my door is a fancy apartment call box with my name listed. I was HOME at the time, as was the building manager who was also listed clearly but also not called. The genius FedX driver just tossed the box on the sidewalk and left!

I made all of the proper complaints with appropriate reference numbers to FedX, requesting a reply. I never even received an acknowledgement of my letter or email.

The seller graciously replaced the shipment, which arrived within days successfully---by UPS this time, and right to my own apartment door....................elsullo
 
Okay, I eventually got the ammo.

It wasn't delivered by a fedex truck, but buy a Budget Rental truck, so it seems they are using some shoddy third party transporter, and that is probably the source of the mixup.

I did call and spent a lot of time on the phone, but made a point to not blame the customer service person, but instead talked about 'Yea I have some real morons at my work too, you have no idea how much greif they cause the rest of us. I can tell you have a few working at fedx'
 
2 points:
1. Concerning FedEx, Orest at CMP says:
"we hear one-two dozen complaints a year - for about 100,000 packages shipped."

2. We have the same UPS driver all the time. She delivered a package a few weeks ago, it was for me but had the wrong address on it. It was a rifle shaped package with "Tom's" name on it so she brought it to Tom's house.
Gotta love that!
 
but buy a Budget Rental truck, so it seems they are using some shoddy third party transporter
Wow.
"When it absolutely, positively, has to be delivered several days late by a rental van"
I came home to a ORM-D package left by UPS. I prefer them, and hate having "signature required" fiascos by FedEx (I'm not going to take a day off work to wait for a package!) It does make me nervous if it's something worth quite a few bucks though.
 
1. Concerning FedEx, Orest at CMP says:
"we hear one-two dozen complaints a year - for about 100,000 packages shipped."

I believe this is because CMP ships Priority Overnight w/adult signature required. This is Fedex's 2nd highest class of service. If any company can't track and deliver correctly in this service tier at least 99.99% of the time, they don't deserve to be in business.

I bet if CMP sent the rifles standard ground service with either UPS or Fedex, there would be LOTS more complaints.

Personally, I've had better service with Fedex. UPS burned me twice on guns:

1. Redirected delivery of a handgun being returned from service to my employer without direction to do so. I got in to work that day and had a co-worker tell me "Mojo, your gun is in the safe!" :eek: Work didn't notice the addressee on the package and thought it must be something for them, so they had opened it. If the management had been anti I would have been fired. I had previously redirected some computer stuff to work so I didn't have to be home to sign for it, but DID NOT request redirection of this package. I was intending to pick up the gun from the UPS distribution center the next day.

2. Delivered guns to my apartment management office instead of my door because they were too lazy to go up the stairs. They did this twice (with guns) --even when I had the package noted to restrict delivery to the addressee only. The problem with this is that my apartment management didn't always inform me when I had a delivery. I would have to call the merchant after my stuff hadn't arrived when expected, get a tracking number, and then find out that it had been delivered to the office--often several days ago.
 
Are ORM-D labels required on all ammo shipments?
I ask because i just recieved a case from wideners that the ups guy just SLAMMED (yes i heard the boom and felt the floor shake when he dropped it on the porch) and when i got it it was nothing more than a plain box with a ups label on it that had the steel ammo can inside. no markings whatsoever. i would hope that if it was labeled he wouldnt have handled it so roughly!
 
I had a fedex driver kick my dog. I showed a lot of restraint that day.

My UPS guy brings Milk Bones for the dogs. They also love to see the big brown truck pull up. Our SCE&G meter reader does the same thing. I guess they are learning that treating the dogs will go further in the long run than macing them.
 
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