winchester243, In that case, I agree. "Burned" does apply. I apologize for my harsh criticism of your... um... harsh criticism
The second time I had this happen to me with Midway, I wrote Larry Potterfield a scathing, furious letter and raised nine kinds of hell about it.
Asked him to look up my account, my order history over twenty years, how much money I'd spent with them . . . and then wave goodbye to it unless he could personally assure me that such BS would not happen again.
He apologized, but would not assure me that it "might not happen again, but if it does, bring it my personal attention."
Sounded nice, but at the end of the day I wasn't refunded one stinking dime on the overpriced BS shipping charges for backordered items, my backorder WAS NOT cancelled and instead charged and shipped some four weeks later.
If the OWNER and PRESIDENT of the company refuses to change the policy in regards to overcharging for shipping items that were backordered, and thus DID NOT SHIP, then I have zero use for the damned place.
Yeah, I'm glad our hobby is growing--it means there are more online retailers getting into the action and competition is a good thing. When Midway was basically it, they became the 800 pound gorilla.
Now they're just another 800 pound dumbass monkey lost in a jungle of their own making. They're relying upon advertising to get new customers who don't know anyone who reloads, because most of us who do--and who have for quite a while--have a hard time recommending Midway.
Sad, too, because I used to enjoy shopping with them. But they left me--I didn't leave them.
Jeff
