For the first time in 35 years of owning S&W's I called customer service last monday. I recently aquired a model 60 3" target, early 90's vintage. The first thing I did when I got it home was to remove the front sideplate screw. It was very slightly buggered and I wanted a perfect one in there. To my surprise it was different than any I've seen. It had a spring loaded plunger on the end for the yoke retainage. I searched all over with no luck. So I called and explained. The man took my address and said he'll get one in the mail. 3 days later it arrived with no note or invoice. Not that big a deal I guess, but I thought it was great.