Taurus repair turnaround times these days?

Status
Not open for further replies.

GWARGHOUL

Member
Joined
Mar 11, 2011
Messages
719
Location
Missouri
They received my 85 revolver yesterday.

Said it could be up to 6 weeks in the confirmation email.

Does anyone know what the current average turnaround is?


Thanks,
Steve
 
My old man's .22 was 2 weeks on the last service, total.

Not bad, save for the lack of actually fixing the gun.

Kindly update this when you get yours back, and if the problem was repaired, the Tracker has been there 3 times, is going back for a 4th when we get annoyed enough to spend time shipping it back yet again for the same issue.
 
Will keep it updated. Try pictorial illustrations, and spanish problem descriptions if the issue isn't getting fixed. Seriously.
 
You can go on line and watch the progress with the serial number. I sent mine and it took one week from start to finish. You will need to be home to sign for it or you will have to pick it up at fed-ex
 
Guess it depends on the gun. They received mine on 09/18/2012, and last time I checked (a couple days ago), they were still waiting on parts to work on it...
 
I just sent back my brand spankin new .17Tracker. Got am email saying 6 weeks. called and they SAID they'd move it to the rush pile since I was told it would be only a couple of days. Time will tell.
 
Update.. just checked the status today, says repair completed.

Has not shipped yet. They received it last Weds or Thurs, and its already completed.
That makes me really happy or really nervous.. lol.

I had them fix the cylinder back-spinning, and grind the front sight a little more symmetrical.

So far so good.. I'll let ya know when it arrives and if each issue was addressed properly.
 
I got it back today. 11/20/2012.

The cylinder stop was cracked or broken.

I sent it in last Tuesday.. 11/13/2012

That was FAST.
 
Timing issues, In DA it seizes up between cylinders frequently.

3 times back, not fixed, and still freezes so often it's impossible to understand how they keep returning it in this condition.

Buddy's EDC .357 however runs perfectly, always has, and he's been carrying it since the 90's. Hopefully yours gives you the same level of use.
 
Wow, so many Taurus returns. What does that say?

But honestly, I love my TAurus PT1911 and have no wishes of getting rid of it.:D
 
I had my rossi fixed over the summer took 8 weeks, i was mad because it was a manufacturing defect with the firing pin
 
Wow, so many Taurus returns. What does that say?

Mostly that people never check the guns before buying them. Then, too, non-gunsmith self-diagnosis of problems, and what someone expects for a cure, also figures into this.

" My gun shoots low left" is a common complaint, and back goes the gun. The answer is in the shooter, but they can't seem to read anywhere where that may be possible.
 
JR, you keep coming back to the point in these Taurus posts, that oftentimes, the gun isn't properly checked out by the purchaser. (Most gun shops don't have Ranges to test fire before you buy)

The problem with blaming the purchaser is that even if 20 experts turn a specific one down, someone down the line WILL still pick it up eventually.

The gun does not vanish into the Ether, never to be seen again, it is presented as a working piece by the vendor, until it's rung up, out the door, and all problems fall upon the relationship between the Manufacturer and the Customer.

Complaints will flow in direct proportion to their market, and the volume and severity of their defects.
 
The problem with blaming the purchaser is that even if 20 experts turn a specific one down, someone down the line WILL still pick it up eventually.

The gun does not vanish into the Ether, never to be seen again, it is presented as a working piece by the vendor, until it's rung up, out the door, and all problems fall upon the relationship between the Manufacturer and the Customer.

So, somehow, it's incumbent on the prospective BUYER to overlook problems with a gun?

I wonder how well you take your own advice?

It doesn't take an "expert", no matter what you, personally, think, to see that there is very little barrel-cylinder gap, or that a forcing cone is wrong, a barrel canted, or a finish problem.

The shop is being unethical when, after a person points out an obvious flaw, they continue to present the piece as working and flawless. It can be returned to the vendor, or distributor, for credit, as they mandate that what they have provided the shop is a functioning product, without flaw.

IF you believe that gun stores are all doing this, it certainly makes sense for prospective buyers to check all the more thoroughly anything that they might want to purchase.

I find excusing common sense and business ethics distasteful, dishonest, and downright simple-minded.
 
Wow, so many Taurus returns. What does that say?

..and I knew the train was gonna wreck shortly after this..

Mine is great, just had a simple problem that needed to be repaired. I may have even inflicted it, as it was not that was out of the box.
 
Status
Not open for further replies.
Back
Top