Above, I mentioned that facial recognition software was getting cheap. I'm now wondering if I just had an encounter with it.
A friend and I make it out to a particular restaurant once every two or three months. It's a chain restaurant with a high employee turnover; I'm pretty sure I've never seen any of the wait staff twice.
Last week my wife and I went; last time I was in there was at least two months ago. I usually order a particular sandwich with various substitutions instead of the standard item. I had just started explaining what I wanted when the waitress rattled off the rest, asked me if I wanted anything else, and bopped off.
I'm certain I've never seen her before. My wife and I talked about it on the way home, and later I mentioned it to the friend I usually go there with, who was then seriously wierded out.
Did I have an encounter with facial recognition software? Like I was telling my wife, I could patch something workable up out of existing packages if someone were willing to pay me; capture the customer's image as he comes in, greeter seats me and gives the table number to the server, who checks her screen in back to see if there's a hit before she comes out. If there's a hit, it displays what previous orders were. Prepped server is likely to get a bigger tip, happy customer is more likely to return sooner, profits go up a bit.
We're not talking rocket surgery here. They don't need to know who I am, just match a face to an order history, and even a pathetic hit rate like 25% would probably make such a system worthwhile. And they already have the cameras and terminals in place as parts of their security and order system, so it's just software.