It goes without saying, if they won't allow reloads on their range, but you must buy the ammo they sell is ridiculous, one range that I know off doesn't allow your reloads but insists that you buy theirs. I would have to be out of my mind to shoot someone else's reloads in my guns. I asked, what if their ammo damages my gun, they responded by saying its not their responsibility if my gun was damaged, total BS here! As you suspected, I will never shoot there (Wallingford, CT).
Another place is a large gun store (Newington, CT) which has an indoor range, pretty much the same deal here, but they mandate that you buy your ammo from them to shoot there, all ammo is factory of course, so not a big deal you would say, ok, so I pay for a point to shoot from and go into the store to get the ammo I will need. Today I will using a 45LC, 44 Special and my 32 H&R Magnum, so I ask for a box of each to see what they have in these calibers, they said they were all out of all these right now.
I told them I just paid for a shooting point and now your telling you don't have the ammo I need, incredible, so I asked for my money back (21 dollars/hour) I paid for 2 hours, I was told they don't give refunds but was offered store credit, I said, for what, you don't have what I need to shoot here. To avoid a confrontation I offered to call the Local PD, got my money back right there on the spot, this place is definitely off my list as well