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"Tom" just called me back and offered to send me a new stock - overnight delivery. Finally...satisfaction...fingers crossed!

I've been trying to call Remington customer service all day and keep getting a recorded message saying "we are unable to help you today because we are extremely busy. Try again some other time. Sorry if this is inconvenient for you...good-bye"....click I called the repair center in Illion, NY...

NCSmitty Yes I wrote a description of the problems and included the 3 photos that I posted earlier in this thread. I bought this gun brand new and have only fired 10 rounds through it before sending it in for repair. The stock was in perfect condition when I shipped it. I'm most...

Just received my "Repaired" rifle from Remington. The repair document said: M127 -Trigger pull is out of factory specs the rifle was purchased new and I never touched the trigger so evidently it left the factory "out of factory spec" M163 - Freebore miscut / Min the gouge at the 9 O'clock...

When I spoke to the gentleman at the repair center he asked me how old the rifle was (in reference to the firing pin indents) and I told him it was brand new. He looked up date of manufacture using the serial number and said that they used to ream the firing pin holes but mine was manufactured...

I just got off the phone with Remington customer service / warranty repair representative and they are mailing me a shipping label so that I can send the rifle back to the repair center. I'm glad that they are so willing to help me in resolving this issue but at the same time I'm kind of bummed...

Second attempt to upload photgraphs

I posted these photos to show the bur in the chamber at the 9 O'clock position and the gouging it does to the case when extracted. The primers look to me like maybe there's an over pressure condition in the chamber. The belt marking around the base of the shell is more difficult to photograph...

I cleaned the bore using a Dewey guide and rod between shots but i think that the guide slips inside the chamber and might have kept me from getting a good cleaning of the chamber. The fired brass has a visible belt toward the base of the shell that looks like it had expanded and printed the...

I recently purchased a new Remington 700 5R Mil-Spec in 308 Win. Finished mounting the new scope and took it to the range to sight it in. I fired 10 rounds of Federal Gold Medal Match168 Grain Sierra Matchking BTHP ammunition. Every one of the 10 shells that I fired were extremely...