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A request message from Brad - Missouri Bullet Company

Discussion in 'Handloading and Reloading' started by bds, Apr 20, 2013.

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  1. bds

    bds Member

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    After Brad stopped posting on March 23 on their facebook page, this got posted on April 15 - http://www.missouribullet.com/read.php


    Looks like MBC is growing again to accommodate the demand for their bullets.
     
    Last edited: Apr 20, 2013
  2. ljnowell

    ljnowell Member

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    Brad and Joanne do the best they can to feed our habits, thats no doubt. I look forward to their expansion and increased production. That will really benefit us, the consumer. They have a great business model and I hope they continue to experience great success.
     
  3. ReloaderFred

    ReloaderFred Member

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    What Brad is stating is the same throughout the business. The owner's of BadMan Bullets are fellow shooters in a nearby town, and they say their business has picked up to the point they've just about stopped shooting altogether, just so they can make and ship bullets. Whereas they used to be able to keep bullets on the shelf for immediate shipping, they are now booked out weeks in advance on orders. Some companies aren't taking new orders at all, since they're trying to fill orders that were placed months ago.

    As you can tell from the postings bds copied and pasted in, Brad has invested heavily in his future production. Magma has been quoting 6+ month delivery times for their equipment, and they are the major player in the bullet casting equipment business, so if the machines can't be produced fast enough, then the bullets can't be produced, either.

    It even goes deeper than that. A couple of months ago, mold production at Magma was at a halt, as they were waiting for a shipment of steel to make the sprue cutters. They weren't sure when the shipment was going to get there, as their supplier was waiting for the steel so they could ship it to Magma.....

    The days of having everything readily available on the shelf are past, at least for awhile. The lack of .22 ammunition should tell everyone that........

    Hope this helps.

    Fred
     
  4. kingmt

    kingmt Member

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    I hope it isn't to late in the game to be ramping up. He has planned where he is just right when it levels off.
     
  5. clutch

    clutch Member

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    Things have been bad enough I've been shopping Ebay for lead to cast my own bullets. Casting bullets isn't a new thing to me but considering the time to do it has costs, I was perfectly happy to work some OT at work and buy from MBC.

    I look forward to the days when I just order my bullets from MBC again and spend more of my free time shooting. :)
     
  6. Gadawg88

    Gadawg88 Member

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    Thanks to Brad for making the significant capital expenditures to meet his customer's demands for their great product. I plan on supporting their efforts with my orders and I am sure many others here will as well.
     
  7. twofifty

    twofifty Member

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    Sounds like an exciting time to be at Missouri Bullet Co.
    Great PR effort keeping the customer base fully informed of your progress and methods.

    Now if we could only do our part and use whatever common sense god gave each of us. ;)
     
  8. rfwobbly

    rfwobbly Member

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    Brad didn't (work his a$$ off and) make Missouri Bullet Co into a success, the government did!

    :fire:
     
  9. huntsman

    huntsman Member

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    He may do the work but you gotta admit he's got a hell of a sales rep in the Whitehouse ;)
     
  10. bds

    bds Member

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    Now now rfwobbly, I have lurked the THR forum before I actually joined and posted.

    Remember the old days when Brad/Jo Ann practically launched Missouri Bullet Company on THR? - http://www.thehighroad.org/showthread.php?t=457389


    9/11/2009 - http://www.thehighroad.org/showthread.php?t=474166


    Remember how Brad got excited at the small growth of MBC/mention in the media? - http://www.thehighroad.org/showthread.php?t=480488

    And here's your post

    As the company grew, Brad focused on "Customer Service" as the core of their business model with "no questions asked" product insurance - http://www.thehighroad.org/showthread.php?t=505489

    Too bad Brad is so busy these days. I did enjoy his postings/participation on THR - http://www.thehighroad.org/showthread.php?t=503330

    Remember how proud Brad was of his small shop and how we cheered him on for each accomplishment? - http://www.thehighroad.org/showthread.php?t=492131


    When Brad made smart business decisions to cut cost, he passed them onto his customers. Mind you, most casters/companies would have simply pocketed that savings ;) but not Brad :D - http://www.thehighroad.org/showthread.php?t=536958

    And even after all these years, Brad is STILL honoring the 5% THR discount!!! :eek: - http://www.thehighroad.org/showthread.php?p=6006629#post6006629


    Congrats to Brad/Jo Ann and continued growth of MBC!
     
    Last edited: Apr 20, 2013
  11. maxyedor

    maxyedor Member

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    Hopefully They get some of that new equipment in soon. Been waiting on an order, while watching my stash on hand dwindle for almost 2 months now, mite have to do something insane and buy factory ammo to hold me over until they can catch up on casting.
     
  12. gspn

    gspn Member

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    I like MO Bullet Co. I order almost all my bullets from them. I understand they are busy...and they do exactly what they say they'll do. However...this business of telling customers "just give us your money, shut up, don't call, and you'll get your bullets when you get your bullets" will only fly as long as this episode of crazy demand lasts.

    I'm a commission-only salesman for a living...and if I ever treated my customers that way I'd be out of business in short order.

    They could communicate that message just as easily without belittling their customers...that's just "business 101".
     
  13. Motownfire

    Motownfire Member

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    I've been sending Missouri Bullet Co bullets down the barrels of all my Glocks & rifles for years now. I plan to continue for many more years, the MBC guy's have been a great business to spend my cash with.

    They seem to follow the most important rule of business, take care of your customers & they will take care of you.
     
  14. Crashbox
    • Contributing Member

    Crashbox Member

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    IIRC they used to have a live spycam in their shop, too- thought that was pretty cool.

    I enjoy shooting the MBC .357 140-grain Zingers, and I STILL cannot believe how lightning-fast I received my last order from them. Glad to see they're expanding again, and I have zero problems with their extended wait times. They'll certainly get more business from me. They're good folks there.
     
  15. Rollis R. Karvellis

    Rollis R. Karvellis Member

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    All the people who cried "just make more, just buy more equipment, just hire more people" hopefully will realize after reading this thread that there is more to it then" just do it".

    And yes Brad can be slightly harsh. That is why WE love Jo Ann even more.
     
  16. KansasSasquatch

    KansasSasquatch Member

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    I saw this message on their website a few days ago. Now I may have read (and re-read) something wrong, but I don't remember them belittling any customers. It sounds like they just don't have the resources to handle all of the calls and e-mails they've been getting and that they're letting customers know it distracts them from filling orders everytime someone calls and asks "where's my order?" They're in the process of expanding their company, which also takes man-power. Even if they've contracted out the work for the new building (which they probably have) they are still going to have some meetings to attend for that. Then there's the meeting/calls that they have to have with their material and equipment suppliers. They might be a major supplier of cast boolits, but they're still not a big business and therefore probably can't feasibly have a call center like a big business can. I just received an order for 2k of 115gr 9mm that a buddy placed. Six weeks from order to receiving isn't bad considering it's a HIGH demand item and the shipping time is on-par if not better than most places right now. They're going through growing pains is all it comes down to.

    There's not too many other companies going out on a limb to expand and give customers what they want. Everyone just needs to have some patience and cut them a bit of slack.
     
  17. kingmt

    kingmt Member

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    Having done business with them I took it only as they are getting over whelmed & under a great amount of stress. Sounds like Brad is trying to protect his wife which is getting over whelmed as well. They are great people that take great care of their customer.

    However if I was a new customer I'd be turned off by their comments also.
     
  18. Constrictor

    Constrictor Member

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    I'm curious, what happened to those days? Why aren't they right now? I order from them monthly and always get my stuff.
     
  19. 03fatboy
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    03fatboy Member

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    Purchased over 1k from them on the 10th of April and am waiting patiently.
    No worries on the time frame i realize they are very busy
    It was nice to hear what their plan was and explain what was going on,It made me that more patient
    keep up the good work MBC and thanks
     
  20. BHarada

    BHarada Member

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    I placed an order on 4/2 for 1000 200gn .452 RNFP and 500 180gn .430 RNFP and it shipped on 4/4. It's just a matter of whether or not you're ordering something that happens to be on the shelf.
     
  21. Peter M. Eick

    Peter M. Eick Member

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    Great bullets from a great guy to work with. So he is swamped. Cut him some slack and relax a bit. I have great faith that he will come through in the end.

    I know I will let things settle down before I order again. I picked off about 30,000 bullets from him last fall and winter that I am still digging through. Thinking of that I hear the press calling....
     
  22. BullfrogKen

    BullfrogKen Moderator Emeritus

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    A whole bunch of people who have never reloaded before decided to get into the hobby in the past 6 months. We see evidence of that right here every day, many times each day.


    I have to imagine he's getting the same kinds of questions we see here, and they don't have the time to deal with them on the phone. I've got to agree a little bit with him on that front. If you just decided to get into the reloading game during this period of high demand, you need to be patient and understand you're going to have to wait to get the tools and components we're all waiting patiently on.


    If you can't be patient and understand, I've got no tolerance for ya. We all went through this same exercise 4 years ago. If that experience didn't teach you a lesson and cause you to get into the hobby then . . . oh well. Take a number and sit down with the rest of us who are all waiting for this to pass.


    I've ordered from them before and was entirely satisfied. And I'll do it again. In the meantime I'll wait patiently for supply to catch up and demand to normalize.
     
  23. ReloaderFred

    ReloaderFred Member

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    Amen. It's not like this hasn't happened before. It happened in 1968, 2004, 2008, and again now. I learned the lessons from the other shortages.

    All these suppliers have my sincere sympathy. Having dealt with the public all my adult life, I know how some people can be. Everything doesn't happen instantly, just because you want it to. There are thousands of others in the same boat as you, and they all think they're more important than the others in line. Some are patient, and some aren't. In my business, we called the impatient/problem ones the "10 percenters", since those 10% take 90% of your time. I fully understand what Brad and his wife are going through. Every minute on the phone or the internet is taking away from production, and it's a vicious cycle. "The faster he goes, the behinder he gets".

    The truth of the matter is, if someone doesn't want to wait, or is offended by what Brad felt necessary to post, which I'm sure was done due to frustration, then don't buy from him. He probably really doesn't need the added business anyway......

    Hope this helps.

    Fred
     
  24. Jesse Heywood

    Jesse Heywood Member

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    I can't believe all the people here who have taken to bashing others. It is getting worse. Even some newbies have commented about not posting questions because of the thread-bashers. Some of y'all need to go over to that other forum, the low road.

    I would tell Brad to post something like this:

     
  25. frankenstein406

    frankenstein406 Member

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    Maybe he can hire another person to answer phones.
     
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