Alarm system recommendations?

Status
Not open for further replies.
I don't know much about the equipment itself, but I will repeat something that Strykervet said. If you want to have a monitored system, see if you can find somebody that is local, and offers their own UL listed monitoring. You'll tend to get more real experience, and better customer service from this type of company.

Aside from the commercial applications where the insurance companies require the alarm be monitored, a lot of individuals are getting away from monitoring, and going to an autodialer that runs through a call list. Instead of ADT getting the call, your cell phone rings, or it calls your neighbor. If your neighbor looks out the window and sees somebody that doesn't belong, the police will respond much faster.
 
Strykervet makes some good points. His house is cinder block though. That's going to make for a tough hardwire install. He will need a cell primary so the $5 a month monitoring is gone out the window. How long were u in the business stryker?
 
Yeah, I'm really heavily favoring a wireless system, almost to the point where I don't think I'd even consider hard wired. My house was built in 1960 and is concrete block, it would be a pain to hard wire it and I'm not sure it could even be done and made to look good aesthetically. There's VERY little attic space although there is a crawl space. When I've added exterior lights we've had to run conduit, I really don't want to have to do something like that for an interior job.
 
A1, so u are counting on your neighbours to protect your house. That doesn't sound too good.

My neighbors will be here in 30 seconds. Home alarms are very low priority for law enforcement as so many of them are false alarms. Without further evidence that something is going on (like a 911 call from a neighbor who has seen something) the police may take several hours to respond.

Who would you rather count on?
 
I would rather count on someone monitoring my house 24/7/365 and not just be hoping that my neighbours don't do anything crazy like go get groceries or go to church.
 
My neighbors will be here in 30 seconds. Home alarms are very low priority for law enforcement as so many of them are false alarms. Without further evidence that something is going on (like a 911 call from a neighbor who has seen something) the police may take several hours to respond.

Who would you rather count on?
Regardless of who I go with, I definitely will go with a system that calls or texts my mobile phone, which is on me pretty much all the time. I can get from my office to home in about 5 minutes. I can also call or text any of my 3 closest neighbors to take a look out the window (my next door neighbors on both side of me are ~50ish+ y/o women who live alone and are both home a LOT and generally pick up the phone or respond if I call or text). Don't know if I'd want to totally forego the monitoring though, I kind of like the option of both as sometimes I am out of town or without my phone and I can't count on my neighbors being there 100% of the time.

Is there any type of online directory or anything for local businesses that do UL listed monitoring?

I emailed the FL dealer rep for DMP (found his contact info on their website) and he gave me the name of a local installer who carries DMP as well as other products, will try calling them tomorrow.


Honestly though the more I read about that Front Point system and compare it to others the more I think it fits what I'm looking for.
 
Last edited:
Wow, what horrible information. I don't know where to begin. Let's see, pet immune motions come in 40#,50#,80#,even 100#.
Yup, I said USUALLY. As mentioned before, a 100# pet immune detector also means 100# intruder immune.
Glassbreak detectors are now designed to only pick up the sound of plate glass windows.
Uhh, not true, at all. Maybe the ones YOU use.
Most states have a law restricting alarm contracts to 3 years.
Not the one I live in.
Glassbreaks can be beat by muffling the window being broken.
Maybe, if the glass falls onto carpet I could see that.
Yes, glassbreaks and motions together are better, but if I had to choose one, and I had huge dogs, which I do, I would go with GBs.
What horrible information indeed
 
I would rather count on someone monitoring my house 24/7/365 and not just be hoping that my neighbours don't do anything crazy like go get groceries or go to church.

Who's going to get to your house quicker. A neighbor, or the ADT operator?

If it's not a panic alarm, or nobody has any evidence of it being anything other than a false alarm, it gets low priority. It may take several hours for the police to get there.
 
Who's going to get to your house quicker. A neighbor, or the ADT operator?


Depends. Is the neighbor at home or vacationing in Hawaii?

Neighbors are great, but I can't count on my neighbors to be home and ready to pick up the phone 24/7/365, nor would I ever ask them to be. That's why I wanted an alarm with both monitoring and that would text my cell phone. If the neighbors are home or I'm close by, great, if not the police are on their way.


***************************************************************************



Thanks for the help guys. I ended up ordering the Frontpoint today. I called my local DMP installer and he seemed to know his stuff, but the equipment + installation through him was about $1000 more than Frontpoint, though his monitoring service was $8/mo less. Both offered most of the same services (cell primary, text messages, ability to arm/disarm via my iPhone etc.), but I think the Frontpoint is more easily modded as if I ever want to add or delete a sensor I can do so on my own (and order related equipment online) vs. calling the alarm company to come out and do it for me. The $8/month cheaper monitoring would take 10 years to pay for the $1,000 more expensive equipment, without taking into account the time value of money.

I'll post comments after I install it and play with it a bit in case somebody in the future actually uses the search feature.
 
Neighbors are great, but I can't count on my neighbors to be home and ready to pick up the phone 24/7/365, nor would I ever ask them to be. That's why I wanted an alarm with both monitoring and that would text my cell phone. If the neighbors are home or I'm close by, great, if not the police are on their way.

My autodialer dials a few numbers aside from my neighbors. The point being, that if you don't have somebody other than your alarm company dispatcher on the phone with the police, they aren't going to be in any hurry to get there. All calls get a priority level. Unless there's absolutely nothing else going on, a home alarm gets the lowest priority, and will always be put off if anything else comes up. If you want the police to show up with any sort of urgency, somebody needs to call who has actual knowledge of somebody breaking in.

My girlfriend's restaurant has a monitored alarm system, and they have to verify the alarm before calling the police. This means that they run down the list of managers and call them all when an alarm sounds. Unless the first person answers the phone right away, they usually go through the list. Even if nobody answers, it's been 5 minutes between the time the alarm sounded and the time the police have been called. Had the alarm just called one of them directly, they could cut that time way down.

There's nothing wrong with having a monitored alarm, but it's not the magic bullet many think it is. It doesn't really happen like they show it on their TV commercials.
 
Okay, why is wireless easier to bypass? First off, if you just stick the things on the windows, they are big and easy to see. You can sort of break out a section of the window that doesn't have the contact on it, leaving it place, and head on in. Ideally, you would install the wireless component above the window and run a wire to the window. The contact would have, say, a 10" wire going to the wireless component. If the contact is visible or not, you can and should weave a thin wire through the window screen and include that in your circuit, just series it in. This way if the screen is contacted too, and it is cut or removed, the alarm goes off BEFORE the window itself is violated. You can series both contacts and the window screen together and tie that directly into the wireless switch. Just make sure you get wireless contacts that can be used this way, where you can run your own wired switch to it instead of only using the built in reed switches. Make sure you get smart ones too, because having a low battery that goes unnoticed makes it useless. Lots of problems with wireless, many have been addressed, but you have to know what to look for. Get a hybrid system by a GOOD manufacturer that carry a full line of smart wireless components that directly program into the hybrid panel. What I mean, is do not get a wireless receiver that connects to panel zones. You want it all made by the same maker and to all work together. This will take some studying and research on your part. I'll throw in DSC and DMP as my vetted choice, you can go to their websites and get some info. Maybe call them. Try calling local alarm supply warehouses, you may even get one of them to sell to you. You can also look online, lots of people will sell that equipment to anyone. Just get the best hybrid you can afford, but don't get 48 zones unless you need that many. Get the best system you can that has slightly more zones than you need, both hardwire and wireless.

Some wireless can be jammed, despite what they say. Depends on the equipment used by the crook and by you. Make sure you get the good stuff. DSC makes some good stuff, I have a lot exp. with them, DMP does too. I am sure there are a lot of other very good ones, maybe better ones, but I can't vouche for them all. Some even make concealed wireless contacts, called "tampon" switches because that is what they look like.

If you have to use wireless, use it. Most definitely. But get a hybrid system that uses both hardwire and wireless. You'll have a place where you can put the panel hidden well with a keypad and outlet close by where you can run the wires concealed (you may have to get imaginative, go under carpet or pull baseboards even). You'll need to get a wire to an outdoor siren too, even if you have an interior one. Always, always get an outdoor siren (but wait until you've been using a week or two to make sure you don't have bugs that cause false alarms --then tie it in). So even wireless isn't ALL wireless, and the ones that are all wireless, well, I can definitively say that THOSE are most assuredly JUNK! To bypass that, all you have to do is go in the entry/exit, tear it off the wall, and rip out the wires. Presto, dead alarm. Never, ever, ever get panel with a built in keypad. Those two parts should ALWAYS be separate and hardwired.

Dogs. When I say keep them out of range I mean that you need to keep them in an area where the motion cannot see them. Like in the bathroom if it has no motion. Or in a kennel crate. The other thing you can do, depending on the size of the dog, is to use a room that he stays in while you are gone and it has a pet immune motion rated for OVER his weight. But beware that even if you take lots of precautions, that dogs sometimes manage to set it off anyway. If they jump up on a counter and the dog is big enough, long enough, well the motion can interpret that as a person.

Some of the newer IR pet immune motion detectors work very well with people and smaller dogs. I've seen a cocker spaniel not set off a DSC Bravo 3 Digital motion detectors, but there was no way a person couldn't (well, there is, but I'm not saying).

I DO NOT advocate installing motion detectors upside down 3-4 feet off the floor. That is not secure at all. They need to be installed such that they can cover as much area as possible. They work best in every room (except the bathroom, that is for the dog, put a glassbreak in there if you have a window, right under or next to it).

Another good bit of advice is get two keypads or put the one in your bedroom. This way you can arm the system a different way at night where you can move about in your bedroom and go to the bathroom without setting it off. The level of security you can do at night depends on if you have kids, no master bath, etc. Basically you want to arm everything you can at night. My alarm tells me where the intrusion happened, I know where to go. If you have kids, you can contact all the windows and you'll never have to worry about them sneaking out.

Doing homework, research, getting the stuff yourself and really putting time and effort into doing it right can save a lot of money. But you have to look at the installation as an art and not just and installation. How to books on alarm installation are available and may help you if you go the DIY route. Unless you are rich, you aren't gonna get a fortress unless you do do it yourself and then just get monitoring and rent the radio.
 
Depends. Is the neighbor at home or vacationing in Hawaii?

Neighbors are great, but I can't count on my neighbors to be home and ready to pick up the phone 24/7/365, nor would I ever ask them to be. That's why I wanted an alarm with both monitoring and that would text my cell phone. If the neighbors are home or I'm close by, great, if not the police are on their way.


***************************************************************************



Thanks for the help guys. I ended up ordering the Frontpoint today. I called my local DMP installer and he seemed to know his stuff, but the equipment + installation through him was about $1000 more than Frontpoint, though his monitoring service was $8/mo less. Both offered most of the same services (cell primary, text messages, ability to arm/disarm via my iPhone etc.), but I think the Frontpoint is more easily modded as if I ever want to add or delete a sensor I can do so on my own (and order related equipment online) vs. calling the alarm company to come out and do it for me. The $8/month cheaper monitoring would take 10 years to pay for the $1,000 more expensive equipment, without taking into account the time value of money.

I'll post comments after I install it and play with it a bit in case somebody in the future actually uses the search feature.
Isn't Frontpoint GE? Why does everybody ignore our advice on these things?

Think of it this way. You ask me about a pistol, which is more reliable, a Hi-Point or a Glock 17. I tell you the G17, but you get the Hi-Point.

If you have a local DMP dealer that will get you going for $1000 plus $8 a month monitoring, you really need to go with him even if you have to put it off a bit and save up. DMP and GE aren't in the same league, just like Hi-Point and Glock aren't.

Call your DMP guy back and then get him to give you a bunch of extra stuff for free for going with him. Tell him you want a couple of extra motions and the panel upgraded to the best one in the line. He'll do it, trust me.

Also, you'll be getting what you pay for. The DMP panel costs quite a bit more than the GE because it is quite a bit better. Also you'll own it. I know places that rent that equipment plus your monitoring and it comes out to about $60+ per month on average for five years.
 
Stryker, not only does frontpoint use GE but they use the Simon system. It is BY FAR the worst system ive ever been around. And I've been in the business since 1996.
 
Isn't Frontpoint GE? Why does everybody ignore our advice on these things?

Think of it this way. You ask me about a pistol, which is more reliable, a Hi-Point or a Glock 17. I tell you the G17, but you get the Hi-Point.

If you have a local DMP dealer that will get you going for $1000 plus $8 a month monitoring, you really need to go with him even if you have to put it off a bit and save up. DMP and GE aren't in the same league, just like Hi-Point and Glock aren't.

Call your DMP guy back and then get him to give you a bunch of extra stuff for free for going with him. Tell him you want a couple of extra motions and the panel upgraded to the best one in the line. He'll do it, trust me.

Also, you'll be getting what you pay for. The DMP panel costs quite a bit more than the GE because it is quite a bit better. Also you'll own it. I know places that rent that equipment plus your monitoring and it comes out to about $60+ per month on average for five years.


And what was your advice again? Oh yeah, this: "Don't know about GE". Sorry dude but I'm looking for specific pros/cons, not vague "I don't really know anything about that but I guess it's not very good".


I spoke to Fallout Mike on the phone about it, and his complaint regarding the GE Simon doesn't really concern me. He said some of them just plain don't work out of the box in which case they have to replace it immediately with a new one. I can see how that can be a big pain for an installer who installs multiple keypads per week, as an end user who's purchasing a single system, if it doesn't work out of the box I will send it back for a new one. If that one doesn't work, I'll send the whole system back. No skin off my back. But now Mike is jumping on me too lol after we discussed it and I told you that wasn't a concern to me and you agreed.

If anyone has any specific negative (or positive) feedback about the GE or Frontpoint system, speak up as I'm all ears as I have been this entire thread. I mentioned I was leaning towards the Frontpoint in my original post, and not one person in the entire thread had ONE thing to say, positive or negative, about Frontpoints offering. So please do not lecture me about ignoring you're advice - I've been all ears for about 3 days since I created this thread. I have a 30-day risk free trial period during which I can send it all back, so I remain open to opinions based on actual experience.
 
I'm not jumping on u lebowski. I just didn't know if stryker knew exactly what frontpoint sold. And I did not agree with u on that point. The last word on that subject was u agreeing with me when I said depending on where u bought the equipment that u may not be able to send it back. Like from eBay if u ended up doing it yourself. If u have made up your mind to go with them then that is totally your business and u can do whatever floats your boat. Just keep in mind that frontpoint will not be monitoring your alarm. They are not a monitoring service. They are strictly selling u the stuff. Also, find out what happens when u have technical problems with it. Some things go wrong and are nearly impossible to fix without a tech being on site. Do they service their products. If I were jumping on u I would have said something similar to what stryker started his last post with.
 
I'm not jumping on u lebowski. I just didn't know if stryker knew exactly what frontpoint sold. And I did not agree with u on that point. The last word on that subject was u agreeing with me when I said depending on where u bought the equipment that u may not be able to send it back. Like from eBay if u ended up doing it yourself. If u have made up your mind to go with them then that is totally your business and u can do whatever floats your boat. Just keep in mind that frontpoint will not be monitoring your alarm. They are not a monitoring service. They are strictly selling u the stuff. Also, find out what happens when u have technical problems with it. Some things go wrong and are nearly impossible to fix without a tech being on site. Do they service their products. If I were jumping on u I would have said something similar to what stryker started his last post with.

I'm not buying from ebay, I'm buying it new and can return it.

Monitoring is through Rapid Response which I understand is UL-certified.

If you think there's longer-term reliability problems w/ the GE unit then speak up, but that's not the impression I got from you or others. I just think it's funny I've had this thread going since Mon, I mentioned frontpoint in my OP and asked for feedback on them, which nobody even mentioned them either positive or negative ... now according to Stryker I'm "ignoring everyone's advice", lol. There were a few knocks on GE but nobody could qualify that statement with anything specific except for you, and like I said a 20-30% risk of a defective unit out of the box does not really bother me as long as I can return it. What would bother me is a unit that works fine out of the box and craps out with no warning 6 months from now, but that wasn't the impression I got from you was the a w/ GE.

FWIW, I followed up on your recommendation, but the company you recommended, according to their website, does not service this far south. They also charge $50/mo for monitoring for the same services that others charge less for. I followed up w/ a local DMP installer with local monitoring and while they seemed like a great option (guy was not a pushy salesman type on the phone, seemed to know his stuff etc.), their equipment + installation estimate came out to over $1000 more than FP, their monitoring was slightly cheaper but also limited the number of times I can access the system online per month. I appreciate Stryker's advice, but I am not really interested in buying used or older equipment online ... I would like to buy NIB from a supplier that I know will stand behind it as far as support or at least return a defective product. At the end of the day, as far as services offered and price, FP had the services I wanted at the best installed price of the places I looked. If it turns out to be junk, I'll happily return it ... I don't have an ax to grind here I could care less who I get it from as long as it works and is a competitive price.
 
Last edited:
If it is good out of the box then it will last awhile. And it will probably be good out of the box bc they will probably program it before sending it to you. And it is very user friendly. At the end of the day it will still notify the police so your home will be secure. You could tell FP that you do not want the standard 15 second dialer delay. That would speed up the response time.
 
If it is good out of the box then it will last awhile. And it will probably be good out of the box bc they will probably program it before sending it to you. And it is very user friendly. At the end of the day it will still notify the police so your home will be secure. You could tell FP that you do not want the standard 15 second dialer delay. That would speed up the response time.
That's good advice, since I will be activating/deactivating fromy iPhone I can just set the delay to zero.

Thanks for your help as well as others'. I appreciate when people take the time to give feedback in these threads, and I did take the time to follow up on the advice given here so it was not wasted.
 
Just a quick update after a few months of use in case anybody actually uses the search feature ....

I'm pretty happy w/ the Frontpoint system so far, I installed in August, the installation was pretty easy and everything worked correctly out of the box and has worked well since. System is very modular and gives me just about all of the online and iPhone-integration options I could want. Customer service is great. Everything has worked reliably thus far. So all in, I'm pretty happy with the "worst" system on the market lol.

Mike was correct it does come with a 15 second dialer delay, although it sends a "pending" signal out immediately. I haven't talked to them about eliminating this delay, may do that next time I call them.


Now the bad news - I should have gone with a camera system as well! Friday I came home from work and found my nice polywood adirondack chairs missing from my front porch - asked all the neighbors and didn't get much info other than a red ford ranger was seen pulling into my driveway. Value of what was taken was not that high, but that's not really the point, and I do have some more valuable belongings on my back patio area (more patio furniture and a TEC gas grill and big green egg) that I would like to protect. So if anyone has a recommendation for camera systems I'm all ears. I'm probably just interested in covering the outside w/ the cameras, mainly a good shot of my driveway, my front porch/front door, and 1-2 on the back pool/patio area. I definitely want something that records, and recording based on motion is OK but storing everything from the last couple of days would be even better I'd think (Alarm co's offering only records clips when motion is detected, I'm not sure if a car pulling into my driveway would be close enough to trigger the motion sensor or not). I will look at the alarm company's options, as well as the Xanboo mentioned earlier in this thread.

thanks for all the help guys
 
Status
Not open for further replies.
Back
Top