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Anyone ordered from Brownells lately

Discussion in 'General Gun Discussions' started by robMaine, Jan 1, 2013.

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  1. robMaine

    robMaine Member

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    Has anyone ordered from Brownells in the last week or so? I am wondering what the current order delay is? Any insight would be appreciated.

    On a related note, I have to give credit to midway. I have made 3 orders with them for various parts for a build over the last 2 weeks and they all shipped within 1 day. They are doing something right over there.
     
  2. acmax95

    acmax95 Member

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    I haven't ordered from Brownells lately but want to give a +1 to Midway. I have placed two orders with them during that last few weeks and all have been received within 5-6 days.
     
  3. briney11

    briney11 Member

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    I ordered a couple of parts on Friday the 28th and got an email yesterday saying that it had shipped.
     
  4. robMaine

    robMaine Member

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    Thanks briney! Good info.
     
  5. CGreiner

    CGreiner Member

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    I just got 10 AR Mags delivered from Brownell's. They took about 2 weeks to get here. When I ordered it said they were in stock but the next day I got an email saying they were on backorder (I wasn't surprised). But amazingly a few days later they sent an email saying it had shipped.

    I've been impressed with how both Brownells and Midway have performed since the rush began.
     
  6. Blackrock

    Blackrock Member

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    I had a three day delay between order confirmation and shipping notice from Sinclair on some items.
     
  7. shooter_from_show-me

    shooter_from_show-me Member

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    Same thing happened to me also but I canceled them. Didn't want to wait unknowingly when they would get some in. :confused:

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
     
  8. PDC

    PDC Member

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    I'm still waiting for an order I placed 12/17 to ship. I finally got through by phone yesterday and they said it should ship 'today.' However, the order status is still 'is being picked.'

    MidwayUSA has always shipped the next business day for me.
     
  9. BHarada

    BHarada Member

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    I love Brownells although I haven't placed an order with them since the panic buying started. Midway has always surprised me by shipping backordered items weeks before the listed in-stock date. My only complaint with Midway is their multiple hazmat fees when ordering powder and primers at the same time.

    But both are great companies with long histories of excellent customer service.
     
  10. armedandsafe

    armedandsafe Member

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    One thing to keep in mind is that both Brownell's and Midway will put more effort into getting things shipped than in keeping their website status up to date. That is as it should be. :D

    I remember getting an email from Midway once that said "shipped" the same day I received the order. I don't remember the details now, but it was during one of the "order now, before the world ends" times.

    Pops
     
  11. joecil

    joecil Member

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    I placed and order for something in stock 12/20/12 and it still shows a being picked. I called last Friday and the young lady I spoke to told me they was just plain slammed and said look right after the 1st for it to straighten out. I might add she did offer me the opportunity to cancel the order but decided not to as it is an item I wasn't in a rush on to begin with.
     
  12. wally

    wally Member

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    Brownells and Midway have both been great for what they have in stock. Kudos. Just about all magazines and anything AR is out of stock, but they seem to be holding up well under the strain of the panic.

    CDNN clearly could not deal with it.
     
  13. XD Fan

    XD Fan Member

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    I ordered 3-4 days ago from Brownells and already received confirmation of shipping.
     
  14. robertn

    robertn Member

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    ordered after hours on 12/20, email saying stuff is shipping on 12/21, had it in my hands on 12/27... not bad in my eyes with the weekend and Christmas being in the way.

    Both Brownells and Midwayusa are good in my books, I just order from the one with better pricing for what I am looking for... needless to say, both gets lots of my money...
     
  15. drthv8r

    drthv8r Member

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    I placed an order for items in stock at Brownells I just checked here's the order status:

    Ordered 12/26/2012 Status is being packed. Seems like a very long time not to have shipped my items yet.
     
  16. mcdonl

    mcdonl Member

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    I ordered an in-stock item from Brownells... (Choate Tactical Stock for Remington 700)

    Order Placed 12/25
    Order Shipped 12/27
    Order to be delivered 1/4

    Not bad considering the holidays.
     
  17. Rock185

    Rock185 Member

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    I ordered from Brownells a couple weeks ago and had the items in a week. One item was back ordered but I had that item too a few days later...
     
  18. robMaine

    robMaine Member

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    I have to give big credit to Brownells, I ordered on 12/31 and between the panic and holiday I was expecting 4-5 day delay in shipping. My order shipped 01/02 and since I had a shipping discount code I got free Next Day Air, it got here this morning. Well done Brownells.
     
  19. Gun Geezer

    Gun Geezer Member

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    I ordered some Mag's listed as in-stock. That's been two weeks ago. I'm getting a tad pissed.

    If its not in stock then just so.
     
  20. rondog

    rondog Member

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    I just ordered a Williams sight for my Winchester from Brownell's online, but tried all day to get through on the phone. I think they had the phones off, nothing but busy signals.

    Online order went smooth, item showed In Stock, so we'll see how long it takes to get here.
     
  21. JohnFritz

    JohnFritz Member

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    I ordered a MSH from Brownells, throughput time was about five working days. No complaints.
     
  22. random_gun

    random_gun Member

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    Hell no don't buy from them...
    Ordered the day after Christmas for an in stock item... no tracking, no email reply, nobody answers the phone...ever...

    edit: finally i was able to speak to someone after 15 phone calls, told that i still had to wait several weeks after 10 days of ordering.... So I canceled the order... The c/s rep was unwilling to cancel it at first.....

    busy signal on the phone is absolutely unacceptable.. someone said they are the largest, why can't they just improve their customer service and shipping a bit?
     
    Last edited: Jan 7, 2013
  23. jeepdeep

    jeepdeep Member

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    I ordered on the 18th and haven't seen anything. I called around the new year and switched my order from FDE to black hoping that would expedite things. They said they would keep the price locked at the 12.50 and keep the free shipping special they were running that day. Thats good customer service in my book. Shame on me for not ordering sooner. Luckily I found some PMAGs locally to go with what I already have.
     
  24. CLP

    CLP Member

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    Ordered 15 (in-stock) AR mags on 12/18 from Brownells, delivered today. Given the massive amount of orders they dealt with, I have no complaints. Also had some mags from Armalite arrive today as well (order placed at the same time).
     
  25. dcarch

    dcarch Member

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    Speaking of that, what happened to their online gun catalog? It's just vanished!
     
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