Avoid Hudson MFG at all costs...

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One way which ALWAYS works is to dispute the credit card charge. If the vendor does not reply, the charge is reversed. The best result for you would be to get your money back and buy from a mfgr. who cares about their customers. I have had excellent service from every gun mfgr that I have contacted.
 
I've always thought they were terribly over-priced for what they are as well. I handled one in the gun store and thought this should be a $600 gun max. In today's gun market you better get your prototypes finished and tested with 20,000 rounds down range to shake out the problems and then work on getting the pricing down to a comparable level to the market standards. It's a striker fired polymer framed pistol, people will pay an extra $100-200 for new technology in the short term but not $400-500 more.

This whole scenario screams that they launched the firearm too soon before it was adequately vetted. It seems they developed a working prototype and did their sales price at a level that absorbed too much of the R&D in the short term.

Hope they get it resolved, as I hate to see someone's hard earned time and money go up in smoke. But at the same time they are it seems screwing over the customers who took a risk with their upstart firearm.
 
tarosean said:
R&D. Its a brand new gun from a startup company...

Do you really expect them to shell em out like J22's?
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That is just wrong. You don’t make up R&D on your first few customers. You have to price a product properly for the value it brings to the customer. The success of a project hinges on how long it takes to recoup investment, true, but you can’t force the price side of the equation beyond perceived value.
 
rpenmanparker said:
perceived value.
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To whom? Yourself? Me? someone else?
The market is pretty much inundated with cheap plastic pistols that work. finding your niche would be hard. certainly not a pool I would want to dive in..
You will always have the complainers that its too expensive or too cheap. Not much you can do about it.
 
tarosean said:
To whom? Yourself? Me? someone else?
The market is pretty much inundated with cheap plastic pistols that work. finding your niche would be hard. certainly not a pool I would want to dive in..
You will always have the complainers that its too expensive or too cheap. Not much you can do about it.
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That is just marketing 101. Sure there is something you can do about it. Not buy the gun. The market is efficient. You will know whether the total value proposition (including customer service) was considered fair or not by whether the product/company succeeds.
 
rpenmanparker said:
That is just marketing 101. Sure there is something you can do about it. Not buy the gun. The market is efficient.
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I didn't buy the gun... (Apparently a good thing, if I heed advice from this thread :) )
-Its not something that interests me.
 
<*(((>< said:
It's a striker fired polymer framed pistol, people will pay an extra $100-200 for new technology in the short term but not $400-500 more.
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Just a clarification: it's not polymer framed, it's an all-steel machined receiver. Your point still stands, but the cost premium isn't as extreme when you're comparing it to other newer all-steel pistols like the Shadows or Sigs.

I'm really disappointed that Hudson doesn't seem to be doing that well. I'm having a different problem with mine that I need to contact them about, but stories like these are making me leery of sending it back to them. Which is a shame, because it's really a great gun to shoot.
 
I was thinking it was polymer, it was about 8 months ago that I held one. That does make a difference in the price that it should fetch no doubt.
 
So I did some digging today and got a little lead way. I am a LEO by trade and contacted Temple Tx PD to ask for a professional favor. Spoke with an investigator, who stated rumors have been going around that the company was doing horrible from a financial stand point since the beginning. He gave me a bunch of contact info for things like key holders on alarm calls etc. I attempted contacted no luck. The investigator stated he would go by their shop and check things out and call me back next day.

Furthermore I found out that apparently Cy Hudson doesn’t like to pay his bills and that’s why Customer Service and Quality Control have been crap. According to a lawsuit with a New York machining company. Hudson contracted them to make the strikers, slides, barrels, etc. Hudson was supposed to pay monthly plus 1.5% interest on parts. After falling behind $75k, the machining company halted further product. False promises were made production resumed and that eventually made it to around 400k give or take of money being owed by Hudson.

The machining company since filed lawsuit in August 2018 and that pretty much trickled to the point where Hudson literally ran out of money. Another factor was the amount of money put towards the development of the red dot slides. Why they jumped into that game vs perfect their original design beats me.

Either way I’ve got a lawyer and will most likely start a criminal case. I’m not holding any punches back. This is BS that not only me but hundreds of other people are affected by this. I’m beyond pissed. I vested almost 1k in their product and now I literally have nothing. Cy and Lauren Hudson are crooks and I pray karma screws their world up.
 
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At least R51 adopters were made whole one way or another by Remington. H9 owners are just getting the shaft.

This is why I don’t beta test new products from new companies if the product costs enough it would bother me if it didn’t work.
 
I say again, go back on your LGS. Many consumer goods areas operate in a way that the manufacturer has the major responsibility for customer satisfaction after the purchase. But no other that I can think of is quite like firearms where the retail merchant steps completely back and out of the relationship. You have consumer rights regarding the retail purchase and, if applicable, the credit card charge. You need to involve both the LGS and the credit card company in your complaint. Civil, not criminal, in their cases. If the CC company won’t refund your money, a small claims lawsuit against the LGS is actually your best bet. If you paid cash, you are in a much worse position. Always buy major goods with a CC.
 
rpenmanparker said:
I say again, go back on your LGS. Many consumer goods areas operate in a way that the manufacturer has the major responsibility for customer satisfaction after the purchase. But no other that I can think of is quite like firearms where the retail merchant steps completely back and out of the relationship. You have consumer rights regarding the retail purchase and, if applicable, the credit card charge. You need to involve both the LGS and the credit card company in your complaint. Civil, not criminal, in their cases. If the CC company won’t refund your money, a small claims lawsuit against the LGS is actually your best bet. If you paid cash, you are in a much worse position. Always buy major goods with a CC.
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Yeah as of late afternoon yesterday, I have started that process with my lawyer. I talked to some buddies about this that work CID at the SO where I live. They have no problem working the case, its just a matter of will the DA take the case on or plea it and is it worth extradition. Overall I've calmed down a lot as I was livid yesterday, I know Civil is the route it's going to go and I'm fine with it. The big thing was the number of people affected by this that really pissed me of. Gun Owners are very loyal, but when you start messing with people that give you bread, you're just asking for it. Especially when you just go dark hoping everyone will just go away and forget. That's not how it works for me.
 
Ryan Powell said:
Yeah as of late afternoon yesterday, I have started that process with my lawyer. I talked to some buddies about this that work CID at the SO where I live. They have no problem working the case, its just a matter of will the DA take the case on or plea it and is it worth extradition. Overall I've calmed down a lot as I was livid yesterday, I know Civil is the route it's going to go and I'm fine with it. The big thing was the number of people affected by this that really pissed me of. Gun Owners are very loyal, but when you start messing with people that give you bread, you're just asking for it. Especially when you just go dark hoping everyone will just go away and forget. That's not how it works for me.
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Best case would be for Hudson to sell the design to someone with the financial backing to make a go of it. Or get some venture capital investors.
 
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Dustbowl said:
Problem is no one wants to invest in an already upside down company
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Hard to say without running the numbers. If the sales and costs see okay and management was the only problem, it could work. And a smart venture capitalist would negotiate only a partial payment of debt. The creditors would be tickled to get a fraction of what they are owed.
 
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