Benelli Supernova malfunctioning

Discussion in 'Shotguns' started by laea7777, Sep 25, 2019.

  1. laea7777

    laea7777 Member

    Mar 20, 2009
    Hello. I recently purchased a brand new Benelli Supernova (20115). I haven't shot it yet but I've cycled it about 100 times with snap caps and various live ammunition. I can get it to function properly sometimes, if I rack it excessively hard, but when I rack it reasonably hard, it consistently fails to eject and double feeds. I have owned a Winchester 1300, a Remington 870 super magnum and a Mossberg 590 and I know that you can get pretty much any pump to malfunction if you rack it too lightly or slowly, but I'm telling you, I have to rack the Supernova what I would consider to be unreasonably hard just to hope that it works. I think that it either has an oversized chamber, a misshapen lifter, a weak extractor spring, an undersized ejector, or something. I submitted the form for the warranty but, in the meantime, have any of you out there had similar trouble with a Supernova and/or have you had any experience with Benelli's customer service, so I can be better informed when I contact them and know what to expect? Thanks.
  2. kudu
    • Contributing Member

    kudu Moderator Staff Member

    Jul 17, 2003
    north central indiana
    I would go out and shoot about 50-100 shells through it before deciding it doesn't work right. Snap caps don't have the same profile as an empty hull, and live ammo has a different weight and profile than an empty hull. Supernova is designed around 3.5" shells, are your snap caps at least as long as an open 2.75" hull.

    Granted there might be something wrong with the gun, but until you actually fire it how do you know.
    JudgeHolden10 and George P like this.
  3. Steve C

    Steve C Member

    Jan 5, 2006
    First clean and lubricate your shotgun. Most new guns are shipped with a rust preventative that is not a lubricant but is often mistaken as one. Your dry working the action may may have made the parts begin to bind a bit from lack of lubricant. See if that doesn't get the parts working better. Then take it out and do some shooting. If the problem problem manifests then call the manufacturers customer service. At least you can then explain the problem when using the weapon as it was designed.
    Frostbite and George P like this.
  4. guyfromohio

    guyfromohio Member

    Nov 23, 2011
    Benelli Nova has a long slide action. You are most definitely short-shucking it. It’s not an 870 or Mossburg 500. Rack it with authority and it will run like a tank. Once I figured this out, I’ve not had an issue. I’ve been able to shoot pairs on the clay course as well as follow-up shots on pheasant. It’s my bad weather gun when I don’t feel like having to properly clean my wood and steel.
  5. tmd16556

    tmd16556 Member

    Jun 30, 2019
    I seem to recall my benelli being a bit stiff when new. The bolt locking mechanism is more like an AR than an 870 but it loosens up after a bit. After a bit of shooting it’s as smooth as any other pump. My 20 ga Nova has a tighter chamber so if I don’t get the brass resized fully reloads are sticky too.
  6. Old Shooter

    Old Shooter Member

    Feb 10, 2010
    New York
    So shoot the darn thing and THEN decide if you have an issue or not.

    Shotguns and rifles are designed to function properly when FIRED, nor necessarily when sitting on the couch and racking the action by hand.
    George P likes this.
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