Hello. I recently purchased a brand new Benelli Supernova (20115). I haven't shot it yet but I've cycled it about 100 times with snap caps and various live ammunition. I can get it to function properly sometimes, if I rack it excessively hard, but when I rack it reasonably hard, it consistently fails to eject and double feeds. I have owned a Winchester 1300, a Remington 870 super magnum and a Mossberg 590 and I know that you can get pretty much any pump to malfunction if you rack it too lightly or slowly, but I'm telling you, I have to rack the Supernova what I would consider to be unreasonably hard just to hope that it works. I think that it either has an oversized chamber, a misshapen lifter, a weak extractor spring, an undersized ejector, or something. I submitted the form for the warranty but, in the meantime, have any of you out there had similar trouble with a Supernova and/or have you had any experience with Benelli's customer service, so I can be better informed when I contact them and know what to expect? Thanks.