Discussion in 'Handloading and Reloading' started by ford8nr, Jul 7, 2017.
Well, that is a first; The only other press I know of that broke was a MEC that was old, and had loaded many, many boxes of Trap loads.
I am sure RCBS will replace yours.
One thing Dillon asked me, is your press mounted on a flat hard surface?
Yup, was mounted on my reloading table. Been there probably 15 years.
If that doesn't work...call RCBS. They will replace it.
Great subject for a different thread. But, back on topic,
I agree with rg1, if RCBS offers to replace it, see if they will give you credit towards a better press. If they won't go beyond replacing it in kind, you're no worse off than you were. I have found them to be pretty accommodating when their stuff broke, though.
I also phoned for some advice - I was loading Berry's Plated bullets that don't have a cannelure & asked how I should crimp them. They sent me a taper crimp die for 44 Mag. They also had me send them a couple of bullets that didn't fit their seating plugs & they sent me some custom-fitted plugs that didn't damage the bullet.
If they do offer and you want to upgrade to a Rockchucker ask them if you could pay the cost of the upgrade. They will probably send you a Rockchucker @cost minus the cost of your original press. They are an amazing company.
GREAT CUSTOMER SERVICE !!
When my RCBS Reloader Special started having "slop" in the linkage, I contacted RCBS and asked to buy new parts. They said they would send replacement parts. I asked them not to since after nearly 40 years, I thought the press had had a good life and I wanted the compound leverage of a Rock Chucker.
Not really. A lot of 45acp, .308 and 30-06 some of it being small base for a Garand.
That's a age old feature of cast aluminum presses. Which blew my mind when RCBS introduced their new progressives last year.....yeah, Aluminum! I wouldn't be surprised if plans are afoot to "improve" the Rock Chuckers with a new aluminum press like they did when they "upgraded" the venerable Cast Iron Pro 2000 with the Aluminum Pro Chuckers.
I'm sure the Dillon above was replaced for free by Dillon......but I can't fathom how replacing presses free is better and cheaper than making them so they don't break in the first place. Not to mention the hair wringing, crying and cursing customers get to go through....and then there is their lost time. The heavy duty Dillon press, the 1050 "commercial" model is their only cast iron model.
My RCBS press lasted 40 years. They have had the money I paid for it and have been able to invest it in their business and get a return on it for those four decades. I suspect most people who bought presses 40 years ago are either dead or so old they don't care to reload any more, so there's little worry about having to replace more than a token number of their presses. And replacing the few that actually do break serves to cement their reputations for excellent customer service - and that goes a long way towards selling their products today.
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